Stephanie Kessler responded very quickly to each of my questions. Her emails seemed to be professional and warming. The fit of my inserts were very good. She gets a five star rating in my book. Than... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had some lingering heel pain even after using corrective insoles that had helped my plantar fasciitis, but hadn’t totally eliminated some heel pain. After about a week of wearing yours, I was basica... Mehr ansehen
So far I’m up to 5 pair of these. They definitely have been an incredible upgrade from both original and store bought insoles. They are a little too thick for some of my shoes and sneakers so wonderin... Mehr ansehen
While I love the product, I do not like the constant up sell for more products as I checked out! EDITED!!! 5 stars for the product! The xstance inserts fit my new NB running shoes perfectly and alt... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
Kontaktinformationen
844 S 800 W, 84062, Pleasant Grove, Vereinigte Staaten
- (800) 906-7255
- support@thexstance.com
- thexstance.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Response was good and consistent…
Response was good and consistent throughout.
Great support for their products
I Recieved a defective insole and emailed support. Support got back to me immediately and said a new one would be sent out at no charge. Appreciate businesses that back up their products and do not require you to pay for shipping a defective one back.
The insoles helped my feet immediately…
The insoles helped my feet immediately still not feeling great but much better
Relief in minutes
It was a matter of minutes that I felt relief in my foot pain. Had to do a little trimming to custom fit my shoe. Not sure how long they will hold up so I'm glad I ordered several pair. Highly recommended.
Your representative contact me by phone…
Your representative contact me by phone to help me to complete my order. Very nice and professional.
Easy to order
Easy to order, didn’t like needing to close window to get out of loop of multiple sales pitches…
They are truly a blessing to our Feet 😇
These Insoles have really made a difference in my walking and standing. I bought some for my Husband and he feels the same. I told my work friend about them and she’s just as happy as I am. I’m truly grateful, thank you😇
Helped him but not me😞 Refund in a flash!
While the inserts seem to be possibly helping my hubby, they're causing more pain for me. I emailed requesting the steps for returning my inserts. It was very easy to return the inserts and my money was returned quickly.
Wanted to return two unopened packages…
Wanted to return two unopened packages of these insoles. Only response is will get back to you in 24 hours. So far only response is a different claim number for each. Worst customer service ever.

Antwort von XSTANCE
It has made such a difference in my walking wihout pain.
It has made such a difference in helping with my plantar fasciitis in my right heel/foot. I also got wider shoes wtih better arch support as well. Thank You So Much
Pain free at last !
Have tried others with little success. XSTANCE works for me finally and pain/ limp is gone. I now have these in three pairs of my shoes. Thank you for making a product that really works for me.
I am wearing them now
I am wearing them now! What a difference it makes in my day and night. My calluses seem to be much less because of good circulation. I am a believer!
As good as the $600 orthotics from the Dr.
the overall experience from purchase to delivery was excellent and I love the BOGO on 2 pairs of Xstance so that both my hubs and I can wear them in 2 sets of sneakers. Great promo! They do offer support for the arch and for the heels. I have classic heel spurs and I am not experiencing pain with the Xstance as I was. I think they actually rival my $600 podiatrist orthotics.
Great Customer Service
My issue was dealt with promptness and options were given which made a return effortless. Great customer service as well as product
Hip pain
Well, I’ve been suffering from hip pain, had a Dr tell me that because I’m 75 I might need a replacement. I also have fallen arches. Decided to see if the arches might be causing my hip issues. Put the XStance inserts in my shoes one week ago and what a difference. My gait has improved, I feel stable when I walk, and the hip pain is 75% better. These inserts are the best and very inexpensive compared to others I’ve seen.
Amazing Product, Amazing Price!
The product is amazing! It relieved my plantar fasciitis pain almost immediately. The pain was completely gone in 36 hours. I ended up ordering 4 more pairs for all of my shoes. Prior to this, I have tried everything from shots to braces to other insoles. They are extremely comfortable and work as advertised!
Good company with good product
A remedy was offered and I was…
A remedy was offered and I was contacted in a reasonable time.
My husband they have helped him so much…
My husband they have helped him so much standing on concrete for 48 yrs his feet hurt so bad but he says they have helped alot .Great company doing business is easy and reliable. Thank you so glad we found each other
I ordered $156 worth of insoles
I ordered $156 worth of insoles. They are quite painful within minutes of putting weight on them. I have tried multiple times to reach out them to return them based on their 90 day return satisfaction promise. No one will answer my emails, their phone number is a farce. No one is EVER available to take a call. All their hype on the website about their return promise, "not a scam" etc. are all just talk. Horrible experience with xstance.

Antwort von XSTANCE
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







