Stephanie Kessler responded very quickly to each of my questions. Her emails seemed to be professional and warming. The fit of my inserts were very good. She gets a five star rating in my book. Than... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had some lingering heel pain even after using corrective insoles that had helped my plantar fasciitis, but hadn’t totally eliminated some heel pain. After about a week of wearing yours, I was basica... Mehr ansehen
So far I’m up to 5 pair of these. They definitely have been an incredible upgrade from both original and store bought insoles. They are a little too thick for some of my shoes and sneakers so wonderin... Mehr ansehen
While I love the product, I do not like the constant up sell for more products as I checked out! EDITED!!! 5 stars for the product! The xstance inserts fit my new NB running shoes perfectly and alt... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
Kontaktinformationen
844 S 800 W, 84062, Pleasant Grove, Vereinigte Staaten
- (800) 906-7255
- support@thexstance.com
- thexstance.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
This is the only pair of inserts that…
This is the only pair of inserts that seems to help Plantar fasciitis
Great Customer Service
I recently bought a pair of slippers and found them very hard and uncomfortable. I checked on getting a refund and was offered 30% refund and I keep the slippers. After finding out all that was involved in returning them for a full refund, the customer service representative that helped me really did me a favor. Thank you for all your help.
David A Wright
I'm surprised
I expected to not like my new insoles, but surprisingly I do like them. Hope they help my ankles from rolling in.
Stephanie Kessler responded very…
Stephanie Kessler responded very quickly to each of my questions. Her emails seemed to be professional and warming. The fit of my inserts were very good. She gets a five star rating in my book. Thanks
Mark
Shipping was too slow
Shipping was too slow. Product excellent.

Antwort von XSTANCE
Love these inserts
These shoe inserts have been great and helped my recovery from Achilles tendon injury.
The insoles are fantastic!!!
I received a quick reply and with…
I received a quick reply and with suggestions to help with the insoles.
XSTANCE stand behind their return…
XSTANCE stand behind their return policy 100% and the credit back was fast after contacting them and returning the insoles by mail with a tracking number.
I got my insoles and they made a big…
I got my insoles and they made a big difference in my game. Less pain. Easy to cut to fit. Sturdy
Return procedure
Getting a response back. I feel the return percentage however should have been more than 30 percent . 50 percent would have been more acceptable.
Best Inserts Yet!!!
I can't believe how much pain was gone so quickly! I'm 2 weeks in and just about healed. I'm thankful that I bought extra inserts for my other shoes. Great price, fast delivery and real quick healing, thank you guys!!!
This was my first time trying this…
This was my first time trying this insoles and heel guards. The insole has a good ark support those I kept but unfortunately the heel guards didn’t work for me. I contacted the return company I explained my problem with heel guards I sent pictures to demonstrate my problem and they give me option, after approval they agreed to accept the heel back as an exchange for another insole. What I don’t agree is that I payed for the return fees and first place it was not in my mind to purchased the heel guards but after seen their advertisement I thought this might help my feet to improve. At the end of all I had a good customer services, the company understood.
The best insoles ever
My feet feel so much better I've tried other insoles and even bought orthotics from The good feet store these work the best that's why I've ordered 3pair
XStance customer service is 5-Star
XStance customer service is fast and professional, and gives helpful advice/support. I am having Achilles tendonitis and plantar fasciitis in my right foot/heel. I was given several suggestions to try. I'm in the process of testing each of them and will get back to customer support afterward.
Now pain free
I had really bad pain in my heel from my plantar fasciitis. One day after wearing these insoles I was totally pain free. No need for $300 custom orthodics.
So Far, So Good
I really didn’t use your customer service department. On a separate email, I simply mentioned that I had yet to receive my insoles so I couldn’t comment on them yet.
I have since received them and have been experimenting with various shoes. So far, so good.
Arrived in a timely manner
Arrived in a timely manner. Fit was perfect. Took away Achilles tendonitis pain almost immediately.
Quick response and follow up to my…
Quick response and follow up to my question.
Very helpful
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







