Delivery was fast and price was great! We love the game! The customer service was very quick. The service department actually read and responded to each message personally. It was so helpful to know t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Bernadette was amazing and helped me clear up an issue I had. The customer service is excellent! Very prompt and knowledgeable. Thank you! We will be ordering more games in the near future.
We ordered five games through Walmart for our grandchildren for Christmas. The game box is made of corrugated cardboard which is easily damaged and one already was when we received it. The game piec... Mehr ansehen
Unternehmen hat geantwortet
I bought this game to bring to a visit with our grandchildren. We all thoroughly enjoyed playing, especially the kids because they had an easier time winning than the adults! We even invented a coup... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Kontaktinformationen
Vereinigte Staaten
- help@theuzzle.com
- theuzzle.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great game, very intuitive but easy for kids and adults are like
A very fun game that’s very intuitive and can be extremely difficult or easy depending on what Card you play. Very easy to pick up the even young children to join joining and very similar to the game square up if you’ve ever played that.
I would like to see more cards as I feel you could probably learn the patterns after awhile, but I’m sure they can release extra Card packs at some point
It’s very well-made and one nice thing is that it comes with additional stickers if they ever come off of the blocks
THEY DIDN'T TRAP ME INTO A MEMBERSHIP
I ordered and received the Uzzle game for my grand children for Christmas. I didn't realize it enrolled me in a membership I didn't want. When I was notified of this, I reached out to Uzzle and explained the situation. They were very helpful and honorable. They canceled my membership and the recurring charges that could occur immediately-no hassle! What a refreshing change to deal with a conscientious company. Thank you!
Apparently I ordered a subscription..
Apparently I ordered a subscription... ugh. This was not made clear. The website says you can sign on to your account to cancel subscription only there is no such thing. No where to log in... THEY GOT ME! SCAM! Sent them email, hoping to have resolved soon. It shouldn't be this difficult.

Antwort von Uzzle
Misleading customer service and user experience
My mother purchased a game from Uzzle, and has now been receiving games in the mail regularly. Now that I'm managing her finances, I've discovered that she's been signed up for a subscription that she never intended to sign up for, and there's no obvious way to cancel it on their web site. A call to their customer service gives you a voicemail that says to go to their web site where, as previously mentioned, there's no way to sign into your account or manage your subscription. I've sent an email and disconnected her PayPal auto-pay to this company.

Antwort von Uzzle
Uzzle is an excellent way to keep your mind active
We love this new game of Uzzle, really makes you think, it’s a great gift, we got our adult daughters playing with us and even they loved it, very different to our usual games, excellent way to keep the mind thinking 🤔
We bought 3 games, 2 for gifts and 1 for ourselves and we recommend it 100%
If You’re Not Part of the Uzzle Family You're Missing Out!
An ad for Uzzle popped up on my Instagram feed, and I knew my grandbabies would absolutely love it. I bought it as a Christmas gift, and they couldn’t wait to play it the very next day. They spent two weeks with my husband and me, and Uzzle was their favorite game, surpassing all their other toys.
I couldn’t resist taking advantage of their incredibly generous after-Christmas specials, which included five games. I also ordered the Uzzle extension! The extension arrived and the moment it was delivered, my grandbabies and I were hard at work on Level 5 - I’m not good AT ALL!, The additional games are cleverly hidden away until my grandbabies’ 10th birthday next week.
Unfortunately, due to a backorder, the five-game set was delayed, and I was worried I wouldn’t get them in time. I reached out to the seller, and Bernadette was incredibly understanding and kept me updated throughout the process. When my order finally arrived, it included two extra board games for free! That’s the kind of customer experience that truly keeps me coming back!
I’ve already made up my mind to purchase an Uzzle board game for my nieces, nephews, and even my “fake nieces and nephews” who are turning 12 or under this year. I think that’s about 11 or 12 households!
We’ll be a part of the Uzzle family, sharing our own incredible stories and creating unforgettable memories together!
Quality games and outstanding customer service!
My very first order had products missing so I contacted customer service and they more than made it right. That restored my confidence in a company I had not done business with before! They had a Christmas special offered and I now felt confident to purchase again! We took the Uzzle games on vacation with us shortly after they arrived and played them with our grandchildren. The joy we had playing with them and watching the excitement and laughter in them made a very memorable time for us all! When the Christmas bundle arrived my grandchildren couldn’t wait to start playing them! Thank you Uzzle for offering quality products and exceptional customer service! It’s been a pleasure doing business with you!
Ordered and never received product
Ordered and never received product. Customer service is non existent. Worst company ever do not order from this company

Antwort von Uzzle
Beward
Beware as this company is not clear and what you are purchasing. I was charged an additional $29.99 after my order converted to a subscription. They said that the free game included in my first order was in turn my first subscription purchase and they would not be sending another game for the first subscription charge. This was not clearly explained at the time of purchase and customer service has been very challenging to deal with.

Antwort von Uzzle
I did not know that a previous order…
I did not know that a previous order had the provision that I would receive new game every 2-3 months unless I canceled my subscription. So not know this, I received the first shipment in early January. I contacted Uzzle and after 3-4 emails between the two of us, Uzzle refunded the total cost of the two games I received, plus allowed me to keep the games. I gave the games to one of the local elementary schools that my granddaughter attends.
Not happy as the puzzle company is…
Not happy as the puzzle company is charging my card for games I didn’t order! Trying to figure out how to stop them but am getting no response!

Antwort von Uzzle
My grandson and the whole family loves…
My grandson and the whole family loves the game. Customer service was very helpful. Thank you so much
Do not order directly from this company
Although the game is good, do not order from the company itself. Find a store to buy it from. When I ordered, they offered a “free” gift. I didn’t pay attention to it, but a month later was charged $30 for a subscription, because I didn’t send the gift back! Apparently it was a free trial!
Update: I did finally hear back from Uzzle, and they refunded the extra charge. Just be careful to read your invoice before buying from them.

Antwort von Uzzle
Fun games and great customer service!
Not as easy as it looks!!!
Got the Uzzle game as a gift and we are addicted! Not as easy as it looks folks! I cannot figure out how my 11 year old granddaughter beats me so often. Really fun with kids in the mix, but my wife and I enjoy playing it by ourselves too, we feel our brain really gets a work out!!! I would recommend this game for sure!
It seems that I am not the only one who…
It seems that I am not the only one who ordered uzzle game on 11/12/25 and still waiting for the item . I’ve sent email on 17/12, 18/12 and 19/12 , only received the reply on 22/12 and mentioned that they had technical scanning issues that caused dispatch and tracking delays . I haven’t heard anything since then and no uzzle game .

Antwort von Uzzle
ORDER NOT RECEIVED AND NO RESPONSE FROM COMPANY
I ordered on 11th December and still have not received my order - I followed up with the freight company who have now advised on 3 occasions that my order has not been booked for collection. I have emailed the company numerous times and received one response on 19 December advising that I would definitely receive my order before Christmas. It is now 13th of January and there is still no indication that it has been sent. I am tired of sending emails to them and have now contacted my bank to dispute the transaction. Do not order from this company if you are actually hoping to receive the item you paid for, you will be extremely disappointed and frustrated at their lack of response - DO NOT BUY FROM THEM, as someone else has suggested source the product elsewhere if you really want it.

Antwort von Uzzle
Great customer service
Great customer service. Timely response. Listened attentively.
Products received were as described, age appropriate & fun!
Answered immediately with concern
Answered immediately with concern, a d let me know that the problem will be resolved.
THINK TWICE BEFORE BUYING THE UZZLE GAME!!
I ordered this game on 30.11.2025 as a christmas gift for my grandchild. I believed this was from an Australian site, which I later learned was not the case. An alternate gift was sourced at the last minute. The game has still not arrived at its destination as at 05.01.2026. I have contacted the company numerous times without a successful outcome. Think very carefully before purchasing this game, as they are definitely not a reputable business.

Antwort von Uzzle
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