PetLab Co. - Canada Bewertungen 358

TrustScore 4 von 5

4.2

1145 Midland Avenue, M1k 4H2 Toronto, Ontario, CA


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from lic... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are givin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fast, efficient delivery. I would have gone for the extra bonus offers (as I have done in the past on a few orders) but the shipping bags have not been large enough. I lost three tubs in a shipment t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Jury is still out on whether the product works (only been 2 wks) but already trying to send me “my next subscription” shipment (despite buying a 3 month supply initially) Tried to change the shipm... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

How to Manage Your Subscription

Vom Unternehmen geschrieben

You can manage your subscription via our account portal
Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.

Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

358 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

GOOD COMMUNICATION

GOOD COMMUNICATION, DELIVERY IS ON TIME.

12. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi James,

We appreciate your positive feedback! We are so happy to hear that you were satisfied with our communication and timely delivery. Thank you!

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Knowing when my package was going to be…

Knowing when my package was going to be delivered and it arrived in a very timely manner!

17. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Caroyln.

We're happy to hear that you were informed about your delivery and that it arrived promptly! Thank you for sharing your positive experience with us.

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Fast

Fast, efficient delivery. I would have gone for the extra bonus offers (as I have done in the past on a few orders) but the shipping bags have not been large enough. I lost three tubs in a shipment that had 6 tubs in the same bag that I normally get 3 delivered in. the bags don't have enough room to seal when they get overloaded. PetLab came good on the missing tubs but it is not an experience I wish to repeat.

16. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Allan, thank you very much for sharing your experience, we will share this feedback with the team. Please feel free to reach out with any questions, as we're always happy to help.

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Great product...not all marketing

Been using the product on reorder forca:few years now. Dogs love it, and we see results!

8. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Mark,

We're happy to hear that your dogs love our product and that you've been seeing great results over the years! Thank you for your continued support and positive feedback.

Best regards,
PetLabCo.

Bewertet mit 5 von 5 Sternen

Review

The product arrives on time every time. My dog loves the soft chews

11. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Jeffrey,

We're so happy to hear that the product arrives punctually and that your dog loves the soft chews! We appreciate you taking the time to share.

Best regards,
PetLabCo.®

Bewertet mit 4 von 5 Sternen

Delivery is slow but fulfilled eventually.

What I have found is I will get a notice my product is out for delivery and it does not show up that day. Last three deliveries were at least three days past that initial delivery notice. Good news is it does show up and I now know not to get worried…there is a window of time for delivery.

12. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Laura, thanks for letting us know about this experience. We will share this with our team and look into this on our end.

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

There was a problem with the one of the…

There was a problem with the one of the products that was delivered to me. I contacted the customer service and they were quick in resolving the issue. They sent me a replacement right away, and received it with in a few days. I would like to thank Andrew for his quick response. Delivery was fast.

11. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Nenita,

We are so glad we could resolve the product issue quickly. It's great to know that our customer service and fast delivery met your expectations. We appreciate your feedback!

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Great service…

Subscription delivery is always communicated and on time!

11. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Christine,

We're happy to hear our subscription deliveries are consistently communicated and punctual. We appreciate your positive feedback and your time.

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Great Communication

Great communication, delivery was fast. Reliable delivery service, thanks

10. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Karen,

We're happy to hear that you had a positive experience with our communication and fast delivery service. Thank you for your kind words and for your feedback.

Kind regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Your team members are so prompt to…

Your team members are so prompt to reply to questions. They really help and are very patient. I really have never experienced such caring respectful individuals.
Lynn and Achilles

8. April 2026
Bewertung ohne vorherige Einladung
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi Lynn,

We're happy to hear that our team's promptness, patience, and respectful approach resonated with you. It's wonderful to know you felt cared for. Thank you for sharing your positive experience!

Best regards,
PetLabCo.

Bewertet mit 5 von 5 Sternen

Loves them my dog looks forward on…

Loves them my dog looks forward on getting them every month

6. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hello Trevor,

We're so happy to hear your dog loves our product and anticipates its arrival each month! Thank you for your continued support and feedback!

Best Regards,
PetLabCo.

Bewertet mit 5 von 5 Sternen

We are on a reoccurring order

We are on a reoccurring order. This makes it so much easier to have what we need without having to remember to order each time.
Delivery notices and delivery are very prompt.

5. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hello M,

We're happy to hear that our recurring orders make it easier for you to get what you need. We appreciate your positive feedback regarding our prompt delivery notices and service. Thank you!

Best Regards,

PetLabCo.

Bewertet mit 5 von 5 Sternen

Happier dog

The product worked will, made a huge difference for my dog

28. März 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hello Todd,

We are so happy to hear our product made such a positive change for your dog. Thank you for sharing your experience with us; we appreciate it.

Best Regards,
PetLabCo.

Bewertet mit 5 von 5 Sternen

Great communication every step of the…

Great communication every step of the way!

3. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hello Tierney,

We're happy to hear that our communication met your expectations. Thank you for your positive feedback; we appreciate it very much.

Best Regards,
PetLabCo.

Bewertet mit 5 von 5 Sternen

Great product!

Have used for 4+yrs

27. März 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hello Sharri,

We appreciate your long-term support. We're glad you find our product helpful after using it for so long!

Best Regards,
PetLabCo.

Bewertet mit 5 von 5 Sternen

It got delivered

It got delivered. Was on the porch. Couldn't ask for more

2. April 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hi there!

We are thrilled to hear your order arrived on time. We know just how important this is when it comes to your dog's supplements. Thanks for being part of our community.

Regards,
PetLabCo.

Bewertet mit 5 von 5 Sternen

its great delivered my package

its great delivered my package

24. März 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hello Leah,

We're happy to hear that your package arrived! Thank you for letting us know about your delivery experience; we appreciate it.

Best Regards,

PetLabCo.

Bewertet mit 5 von 5 Sternen

The product has been beneficial for my…

The product has been beneficial for my Rosie. When I had a concern, it was addressed. Delivery is awesome.

31. März 2026
PetLab Co.  - Canada-Logo

Antwort von PetLab Co. - Canada

Hello Anita,

We're happy to hear that the product has been beneficial for Rosie and that your concern was addressed. We appreciate your awesome delivery feedback and thank you!

Best Regards,

PetLabCo.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr