I may rejoin later, between the expense and I now have at least 15 unused jars, I have sufficient for now. Fixed senior income so will take a break for a while.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Jury is still out on whether the product works (only been 2 wks) but already trying to send me “my next subscription” shipment (despite buying a 3 month supply initially) Tried to change the shipm... Mehr ansehen
Unternehmen hat geantwortet
I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are givin... Mehr ansehen
Unternehmen hat geantwortet
I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from lic... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Vom Unternehmen geschrieben
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Kontaktinformationen
1145 Midland Avenue, M1k 4H2, Toronto, Ontario, Kanada
- +1-873-300-6088
4.3
Hervorragend
365 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von PetLab Co. - Canada
Hello Teresa,
We appreciate your feedback and are glad you are happy with the quality and speed of our service. Thanks for your support!
Best Regards,
PetLabCo.
Wet package
Hello, The Delivery person left the package on the 2nd step of out front entranceway which is not covered by the roof. If he left it closer to the front door it would have been covered and the bag would not have been full of water from the rain. Good thing the plastic jars are sealed!
13. März 2026
Antwort von PetLab Co. - Canada
Hello Dale,
Thank you for bringing this to our attention. We’re very sorry to hear your package wasn’t delivered with proper care. That’s not the experience we want for you. We'll report this to our shipping partner
In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know.
Kind regards,
PetLabCo.
Antwort von PetLab Co. - Canada
Hello Anne,
Thank you for letting us know! We’re glad to hear your delivery arrived without any issues.
Best Regards,
PetLabCo.
Antwort von PetLab Co. - Canada
Hello Michel,
We appreciate your review. We're happy to hear that you were understanding about the weather-related delay. Thank you for your patience!
Best Regards,
PetLabCo.
Antwort von PetLab Co. - Canada
Hello Clayton,
We're happy to hear that your delivery arrived on time and without any problems. Thank you for your positive feedback; we appreciate it.
Best Regards,
PetLabCo.
delivery is by Canada Post so all I…
delivery is by Canada Post so all I needed to do was go to our Community post box and pick it up!
14. März 2026
Antwort von PetLab Co. - Canada
Hello Belle,
We're happy to hear that you had a positive delivery experience with Canada Post and found it convenient to pick up your order from your community mailbox. Thanks for your feedback!
Best Regards,
PetLabCo.
Delivery was to my mailbox and not…
Delivery was to my mailbox and not front door this time.
14. März 2026
Antwort von PetLab Co. - Canada
Hello Heather,
Thank you for bringing this to our attention. We’re very sorry to hear that your package wasn’t delivered on time—that’s not the experience we want for you. We will be reporting this issue to our shipping partner to help prevent it from happening again.
As delivery is handled by the courier, we also recommend contacting your local courier office to check on your package. Rest assured, we’ll continue following up with our delivery partner on your behalf.
Kind regards,
PetLabCo.
Great delivery service
Great delivery service, but it arrives a little too soon, so I put our subscription on hold until the time we need another supply.
Thank you!
14. März 2026
Antwort von PetLab Co. - Canada
Hello Charlene,
We’re glad to hear that you’re happy with our delivery service! We understand that you received your new product while still using your current supply. We’d be happy to update your subscription so you’ll have plenty of time to enjoy the product before the next delivery.
Best Regards,
PetLabCo.
Habituellement
Habituellement, je reçois ma commande directement à la maison. Et pour celle ci, je l'ai reçu par la poste. Je dois me déplacer pour avoir ma commande. Si je ne vais pas à la poste, je cours le risque que ma commande vous soit retourné. Voilà !
14. März 2026
Antwort von PetLab Co. - Canada
Hello Suzie,
Thank you for bringing this to our attention. We’re very sorry to hear your package wasn’t delivered with proper care. That’s not the experience we want for you. We'll report this to our shipping partner.
In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know.
Kind regards,
PetLabCo.
The deliveries always come at time.
I had been using PetLab products for so many years , and I am very happy.
The deliveries always come at time!
Thanks guys so very much!!
6. März 2026
Antwort von PetLab Co. - Canada
Hello Natalia,
We're happy to hear that you've been so satisfied with our products and timely deliveries over the years! Thank you so much for your continued support and positive feedback.
Best Regards,
PetLabCo.
The delivery is usually here before the email notice.
The delivery was here before the email delivery notice
13. März 2026
Antwort von PetLab Co. - Canada
Hello Linda,
We are happy to hear that your delivery arrived promptly! We appreciate you taking the time to leave us this wonderful feedback.
Best Regards,
PetLabCo.
Antwort von PetLab Co. - Canada
Hello Ann,
We're happy to hear that our prompt delivery met your needs and ensured you didn't run out of the product. Thank you for your positive feedback!
Best Regards,
PetLabCo.
Orders are done in a timely manner and…
Orders are done in a timely manner and received on time.
6. März 2026
Antwort von PetLab Co. - Canada
Hello Paul,
We're happy to hear that your orders are completed promptly and arrive on time. We appreciate your positive feedback and thank you.
Best Regards,
PetLabCo.
Always on time.
5. März 2026
Antwort von PetLab Co. - Canada
Hello Leeanne,
Thank you for your feedback! We’re glad to hear that your product always arrives on time.
Best Regards,
PetLabCo.
Great products
3. März 2026
Antwort von PetLab Co. - Canada
Hi Cheryl,
Thank you so much for your kind words. We are so happy to hear you are loving our products. Thank you for being a part of our community.
Regards,
PetLabCo.
Always on time.
2. März 2026
Antwort von PetLab Co. - Canada
Hi Jane,
We are thrilled your deliveries are always on time! Thank you so much for sharing your experience and for being a part of our community.
Regards,
PetLabCo.
The email I received from the delivery…
The email I received from the delivery company stated it would arrive by the end of the day. It arrived the next day at 8pm.
8. März 2026
Antwort von PetLab Co. - Canada
Hi Alieda,
Thank you for sharing your experience. We understand just how important timely deliveries are. Thank you for bringing this to our attention.
Regards,
PetLabCo.
Antwort von PetLab Co. - Canada
Hi Patty,
We are so happy to hear you received your package on time and that your dogs love it. That is wonderful news. Thank you so much for taking the time to share your experience.
Regards,
PetLabCo.
Antwort von PetLab Co. - Canada
Hi there!
We are so happy to hear your order arrived on time. Thank you so much for sharing your experience. We are so glad you are a part of our community.
Regards,
PetLabCo.
The delivery was very quick as usual…
The delivery was very quick as usual and placed neatly at my door.
6. März 2026
Antwort von PetLab Co. - Canada
Hi there!
We are so happy to hear your deliveries have been quick and on time. Thank you so much for sharing your experience. We appreciate you being a part of our community!
Regards,
PetLabCo.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.