We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the ve... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I went to the Leeds trinity branch and i had the most fun interaction with excellent customer service. The lady who helped me was called Jodie she was amazing took her time to understand what i was... Mehr ansehen
Unternehmen hat geantwortet
I am thankful to Scarlett for her patient customer-centric approach as she ensured that my purchase was seamless.. She informed me about the available offers and allowed me to make my choice..... Mehr ansehen
Unternehmen hat geantwortet
I always shop at The Perfume Shop because they consistently have the best deals! Every time I visit, I find amazing offers on all my favourite fragrances. The prices are always unbeatable. The Leeds T... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, Vereinigtes Königreich
4.7
Hervorragend
111 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We went in to the store to find one…
We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the very get go. Extra points for his thoughtful customer service. Also, shout out to Lauren for her help with women’s perfume.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in for a gift set a will pointed…
Came in for a gift set a will pointed me in the direction of the perfect gift with amazing service highly recommend going to him for a good experience
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jodie she was super star very good…
Jodie she was super star very good customer service many thanks
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Will was very helpful
Will was very helpful with picking out my first perfume. He is very knowledgeable and he also gave me a free nice water bottle. I would like to thank him for helping me and for his support
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good Service
The cashier Will, was excellent and helpful will be back simply because of him!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Scarlett
I am thankful to Scarlett for her patient customer-centric approach as she ensured that my purchase was seamless..
She informed me about the available offers and allowed me to make my choice..
You did a great job Scarlett and Jodie!
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfumes you could find anywhere at any…
Perfumes you could find anywhere at any shop but the customer service by #jodiein trinity Leeds store was very commendable. She’s very kind and skilled. Kudos to her
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My husband bought me perfume online and…
My husband bought me perfume online and when sprayed the scent disappeared within minutes! We won't be buying online again!
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello Jackie,
Thank you for taking the time to leave your feedback, and I am sorry to hear that you were disappointed with your fragrance.
I completely understand how frustrating this must be, especially when the scent doesn’t last as you expected. Fragrance longevity can vary depending on factors such as skin type, environment and the fragrance concentration, but I appreciate this is not the experience you were hoping for.
For future purchases, you may find it helpful to visit one of our 207 stores, where our perfume experts can assist you in finding a fragrance that suits your preferences and has the longevity you’re looking for. You can find your nearest store here:
https://www.theperfumeshop.com/store-finder
We are very sorry again for the disappointment caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The Trinity perfume shop staff are…
The Trinity perfume shop staff are Amazing all helping you out . The girls call Jodie & Scarlett .. Great 👍
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Jodie and this was…
I was served by Jodie and this was probably my best ever experience in Perfume shop. She was really sweet and patient and I left the shop so happy and giggly
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent store!
After having poor customer service in the Superdrug branch I thought I would give the Trinity one a go and I’m so glad I did. Tom went above and beyond. He was fun and helped me find exactly what I was after!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went last month to the Leeds trinity…
I went to the Leeds trinity branch and i had the most fun interaction with excellent customer service. The lady who helped me was called Jodie she was amazing took her time to understand what i was looking for and what i iked to help choose my purchases
There was another assistant called Scarlet who also was so lovely
Definitely look forward to see them again when i next visit the store!
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service we received from…
The customer service we received from the man who served us was brilliant
17. Februar 2026
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly as usual
Friendly as usual, took me about a year to find the new location though, wish it was still in the same location next to where I work, which was opposite boots.
12. Februar 2026
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The fantastic customer service
The fantastic customer service. I was served by Jody who was very friendly, helpful and had great product knowledge. I found the perfect gift for my daughters birthday. They offered a gift wrapping service and I got a personalised message on a ribbon. I will definitely shop there again. A big thanks to Jody please give her a pay rise. She deserves one.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good deals to be had..
Brilliant offer on a Jean Paul Gaultier perfume I’d never tried - La Belle Paradise Garden. Basically around half the price it should be. I went in store at Trinity Leeds, to smell it, it’s a lovely fresh perfume. The guy who assisted me was very helpful and arranged for the perfume to be delivered to my house. It literally arrived a few days later. He also introduced me to the new Divine Couture perfume which I’ve fallen in love with. That is now on my list as a Mothers Day present!
9. Februar 2026
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jodie was really good with choosing us…
Jodie was really good with choosing us the right perfume for my friend would definitely recommend, will come back
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jordi I hope I’m spelling her name…
Jordi I hope I’m spelling her name right
She was amazing I love how easy she was going on me I did took quite awhile to decide what I’m gonna get but she helped me so much
Amazing customer service lovely people ❤️
24. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.