I was moving an ISA for my elderly Father. I had a meeting with Paff to arrange a new account and sort out the transfer. Honestly she was brilliant in every sense. Friendly knowledgable and efficient.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Mehr ansehen
Unternehmen hat geantwortet
Actually a really good experience. Very helpful and friendly staff at the Sutton-in-Ashfield branch. Especially Sarah. She explained everything about ISA's. All set up with ease. The next day I had a... Mehr ansehen
Unternehmen hat geantwortet
Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Nottingham Building Society
Vom Unternehmen geschrieben
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Kontaktinformationen
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Vereinigtes Königreich
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4.9
Hervorragend
7207 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very quick and efficient service
Very quick and efficient service. Pleasant, friendly people.
29. September 2026
Antwort von Nottingham Building Society
We're delighted to hear that you received quick and efficient service from our friendly team. Your kind feedback is greatly appreciated and means a lot to us.
Sam- Customer Team
Personal service
When you are welcomed by name and with happy faces it is a good start.
Efficient procedures and helpful advice makes a good service.
8. Oktober 2026
Antwort von Nottingham Building Society
Thank you for your lovely 5-star review. We're delighted to hear that you felt warmly welcomed and received helpful advice alongside efficient service. Providing a personal experience for our customers is something we truly value, so your feedback means a lot to us
Sam-Customer team
On-line password failure
Nottingham Building Society is a pleasure to deal with face to face. However, trying to set up the on-line app is a complete nightmare. The 'one-time' password keeps failing to arrive in a timely manner; each time it fails to arrive after 5 minutes I request another, assuming it must have been lost in the ether. After three tries at trying to get the password to appear in my inbox, I am locked out. I do not have this trouble either with my on-line bank account or my University account, both of which require passwords/pass codes to be sent to my email inbox.
15. Oktober 2026
Antwort von Nottingham Building Society
Thank you for taking the time to share your feedback Janet. It's wonderful to hear that you've had such positive experiences with our branch team and that you enjoy dealing with us in person.
We're sorry to hear about the difficulties you've experienced setting up online access. That's certainly not the experience we want for our members. To help get this resolved, I've asked the Branch Manager to get in touch with you directly to offer support and help you through the setup process. We've also shared your comments with the relevant team, as feedback like yours is invaluable in helping us identify and address issues that may be affecting our members' experience.
Thank you again for bringing this to our attention, and we appreciate your patience while we work to support you. Kerry - Customer Team
First visit
Hello, this was my first experience with the Nottinghamshire Building Society. Before visiting the branch it was lovely to actually talk to a person on the phone. The staff in branch were friendly and approachable and opening an account was very straightforward.
12. Oktober 2026
Antwort von Nottingham Building Society
Thank you for such a lovely review. We're so pleased your first experience with us was a positive one. From your initial phone call to visiting the branch, it's wonderful to hear you felt supported every step of the way. We're grateful you chose us and hope to welcome you again soon.
Sam - Customer Team
Antwort von Nottingham Building Society
Thank you for your 5-star review! We're delighted to hear that you found our team efficient, polite, and thorough. Your kind feedback means a lot to us, and we’re pleased we could provide you with a positive experience. Thank you for choosing us
Sam- Customer Team
A very well informed young lady
A very well informed young lady. She was very pleasant and thoroughly professional.
12. Oktober 2026
Antwort von Nottingham Building Society
Thank you for taking the time to leave us this lovely feedback. We're so pleased to hear that our team member was knowledgeable, pleasant, and professional throughout your visit. Your kind words are greatly appreciated and will be shared with the team.
Sam- Customer Team
Very helpful and friendly in branch
Very helpful and friendly in branch. Pleased to find that we didn't have to make an appointment to see an advisor when we wished to invest in a bond. It was so long winded and inconvenient to come back when it was easily done over the counter Well done!
6. Oktober 2026
Antwort von Nottingham Building Society
Thank you for taking the time to share your experience. It's great to know that our team was able to assist you promptly in branch and help with opening a bond straight away. Your kind words mean a lot, and we'll be sure to pass them on to the team.
Sam-Customer Team
Antwort von Nottingham Building Society
Thank you for your review Stephen. We’re so pleased to hear things went well for you. We truly value your feedback and agree there’s always an opportunity to make things even better. Thanks for your support and for helping us continue to improve.
Kerry-Customer Team
Antwort von Nottingham Building Society
Thank you for your kind feedback. It’s great to hear that our team provided clear guidance and made your experience a positive one. We appreciate you taking the time to share your comments and hope to help you again in the future.
Sam- Customer Team
Antwort von Nottingham Building Society
Thank you for your lovely review. We're pleased to hear that you found our team helpful with all the tasks you needed assistance with. Your feedback means a lot to us and encourages us to keep providing great service.
Sam-Customer Team
Excellent service
Excellent service staff always very helpful and efficient. Rang to make an appointment and as always got an appointment that day. No where else can match such an efficient service !! THANK YOU
7. Oktober 2026
Antwort von Nottingham Building Society
Thank you for your amazing feedback! We're delighted to hear that you consistently receive helpful and efficient service from the team. It's great that we could arrange an appointment for you so quickly. Your kind words and continued support mean so much to us
Sam- Customer Team
Great customer dervice
The staff member who dealt with my account opening was very helpful
8. Oktober 2026
Antwort von Nottingham Building Society
Thank you for your kind review! We're so pleased to hear that the team member who assisted with your account opening was helpful and made the process a positive experience. We really appreciate your feedback and support.
Sam-Customer Team
Cannot get the money out of account…
Cannot get the money out of account even though it’s closed
8. Oktober 2026
Antwort von Nottingham Building Society
Thank you for taking the time to leave a review Ingrid.
We're sorry to hear that you've had difficulty accessing your funds. To help resolve this as quickly as possible, I've asked a member of our Online Savings team to get in touch with you directly and provide support. They'll be able to review the details of your account and help clarify what's causing the delay.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to assist further.
Kerry - Customer Team
The member of the was very helpful and…
The member of the was very helpful and knowledgeable and curteous. Was dealt with straight away and managed to transfer our ISA successfully.
25. September 2026
Antwort von Nottingham Building Society
Thank you for taking the time to leave such a kind review Nila. We're pleased to hear that your ISA transfer was handled smoothly and that you received clear support throughout the process. I'll be sure to share your lovely feedback with the branch involved. Thank you for choosing us.
Kerry-Customer Team
Friendly and helpful
Friendly and helpful, dealt with efficiently. My dog, Stanley, was welcomed into branch.
Please keep branches open, and use passbooks. Many older people like us do not like computerised banking, we like to talk to a person.
12. Oktober 2026
Antwort von Nottingham Building Society
Thank you for your kind feedback. We're pleased to hear you received great support from our team, and it's lovely to know Stanley was made to feel welcome too! We also appreciate your comments about the value of local branches and face-to-face service, which remain important to many of our members.
Sam-Customer Team
Brilliant staff
Brilliant staff! Friendly, knowledgeable, helpful, professional and kind. Even got a cup of tea. Really made me feel at home 😁
10. Oktober 2026
Antwort von Nottingham Building Society
Thank you for taking the time to leave such a kind review. It's great to hear that our team provided the support you needed, helped create a welcoming atmosphere and you enjoyed your cup of tea. We're delighted that your visit was such an enjoyable experience.
Sam-Customer Team
If you want customer care in a bank.
The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after your money from paying bills to savings also investments .
15. Oktober 2026
Antwort von Nottingham Building Society
Thank you for taking the time to share your experience. It's lovely to hear that our team made you feel welcome and supported. We're proud to offer a range of products and services to help our members manage their finances with confidence.
Sam-Customer Team
Easy access very helpful staff and a…
Easy access very helpful staff and a nice and relaxing environment.
6. Oktober 2026
Antwort von Nottingham Building Society
Thank you for your kind feedback. We're pleased to hear you found our branch easy to access and that our team made you feel welcome. Creating a comfortable environment where members can discuss their needs with confidence is very important to us.
Sam-Customer Team
Very helpful and friendly staff
Very helpful and friendly staff. It is great to have access to a branch and deal with people face to face.
8. Oktober 2026
Antwort von Nottingham Building Society
Thank you for taking the time to share your feedback. It's great to know you value being able to visit a local branch and discuss your needs face to face with our team. We really appreciate your support and look forward to welcoming you again.
Sam-Customer Team
It was absolutely great to be able to…
It was absolutely great to be able to walk into the building society and be able to talk to a person without making an appointment and discuss our investment possibilities.
12. Oktober 2026
Antwort von Nottingham Building Society
Thank you for taking the time to leave a review. It's wonderful to know that being able to speak with someone in branch about your investment plans was such a positive experience. We appreciate your feedback and look forward to helping you again in the future.
Sam-Customer Team
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