I haven't used the products yet so can't comment on their effectiveness. When we opened our box one of the packets had split. I emailed customer services and got a really quick response from the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Every email I have sent asking for guidance has been answered quickly and the guidance has been straightforward, plus they are all so lovely and friendly. As yet I’ve only used the iron sulphate and k... Mehr ansehen
Having moved to a new house we sent a photo to get advice on a very patchy lawn . We received a detailed guide on what to do to achieve a better lawn. Very informative and helpful advice. Thankyou
My concern is about the guide provided for application. The leaflet which comes with the product states clearly that you should make sure that temperatures are at a minimum 12c for the next two weeks... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The easiest way to get a lawn you love - fast. The Lawn Pack & The Lawn Pack Plus have transformed over 50,000 lawns. Each kit includes step-by-step guides for guaranteed professional quality results in just 4 weeks. We also offer seasonal treatments and fertilisers to keep your lawn green, healthy, and thriving all year round - no lawn care service needed. Get 15% off when you use to our Seasonal Pack Subscription!
Kontaktinformationen
34 Loughborough Road, LE128DX, Loughborough, Vereinigtes Königreich
- info@thelawnpack.co.uk
- thelawnpack.co.uk
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Having moved to a new house we sent a…
Having moved to a new house we sent a photo to get advice on a very patchy lawn . We received a detailed guide on what to do to achieve a better lawn. Very informative and helpful advice. Thankyou
Great product
Great product, decent people who know what they’re doing
Waste of money
Waste of money. The only growth I’ve seen is from the weeds in my lawn. Lots of perpetration, followed instructions, top dressed it and even netted it to keep off pigeons. Nothing has happened , still bare patches with zero growth.

Antwort von The Lawn Pack
Fantastic Customer Service
I haven't used the products yet so can't comment on their effectiveness.
When we opened our box one of the packets had split. I emailed customer services and got a really quick response from the team. I clarified which item was damaged and they advised a replacement would be sent out. We received the replacement free of charge a few days later.
Really good example of amazing customer service, quick responses to emails and a speedy solution. Well done team and thank you 🙂
Outstanding service, so very helpful!
We have not used our lawn subscription not renovation pack yet, but have received a lot of help and great tips from one of the team - even beyond their products! Can’t recommend enough! Incredible service!
Inconsistent instructions
My concern is about the guide provided for application. The leaflet which comes with the product states clearly that you should make sure that temperatures are at a minimum 12c for the next two weeks and no frost before seeding. I planned my seeding around this. I have just seen a separate email from Lawnpack which was sent to me separately which states that temperatures must be 12c and no less than 5c minimum for 2 weeks BEFORE seeding. This is completely different information and completely changes the plans I have made for seeding. Lawnpack please make sure the information you provide across your literature is consistent!

Antwort von The Lawn Pack
Fabulous people
Every email I have sent asking for guidance has been answered quickly and the guidance has been straightforward, plus they are all so lovely and friendly. As yet I’ve only used the iron sulphate and keeping everything crossed that once mid-April comes and my treatments are down my lawn will look lush and gorgeous.
Good advice as always that addressed my…
Good advice as always that addressed my query. Very friendly and you are made to feel part of the lawn pack family. Great products that work and produce fab results. Highly recommended
First of the product isGreat Product - Great Service great and…
First of the product is great and produces really impressive results. There are a regular number of emails through the year offering tips and advice on how to get your lawn looking its best. Also the support is execlent, the responses are alway prompt. All in all I would recommend The Lawn Pack to anyone wanting to get the best out of their lawn.
Easy to order
Easy to order, competitive prices with a discount, communication good and when I had a query it was dealt with very promptly.
Excellent service
The delivery of the pack failed on first attempt for some unknown reason, however, the customer service rep was excellent and resolved the issue and the pack arrived within a few days.
Really helpful advice and great…
Really helpful advice and great products.
Again brilliant help from Sarsh
Received the box and have used all Sarah’s advise on prepping she gave previously. Now had questions for next bit re using items which she was very helpful again but to hold off on doing as still not warm enough. Really appreciated her help again so now waiting 2 weeks till I can spread. I’m sure I’ll be back with more questions but so far this company has been great on their help. Can’t wait to put seeds down and see the results hopefully it’ll be as good as they say
Quick response with sound advice
Quick response with sound advice. Very knowledgeable
Great Service
A really helpful and responsive company. Good communication and sorted us out in no time.
Not used products as yet but requested information regarding to application of the iron sulpate. Got a very prompt response from Sarah.
Not used products as yet but
i do love lawn pack there stuff is…
i do love lawn pack there stuff is amazing works wonderfully and its easy to follow the steps i did have issues with delivery but it got resolved quickly and professionally and got my parcel moving through the deport while keeping me update i would like to thank Cristina for getting the pack to me after like a week of no movement but without her it wouldn't of arrived
Having a responsive customer service…
Having a responsive customer service team in hand to explain how things works clearly and knowledgeable.
Not having to wait hours for a response or not getting one at all is a great experience.
Great customer service
Not yet purchased the product, however will be as soon as ready. Just wanted to comment on their quick and very helpful customer service when reached out with a few questions. Extremely helpful and friendly.
Great customer service
Great customer service, speedy delivery
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