The Flooring Guys Bewertungen 

DO NOT BUY A RUG FROM THESE GUYS their hidden T&Cs are outrageous. I bought a rug from them had accidentally ordered the wrong size, emailed asking if i could swap for a smaller size and they said yes but i had to pay a $27 back to factory fee and they were going to charge me double on the freight to send back to them $99 then another $47 freight fee to send back to me. I paid $180 for the rug including delivery which was only $47, they were only going to offer a $54 refund after i paid the back to stock fee and deliver to them via freight. I questioned the back to stock fee, the delivery and even asked if i could return to store and they would not allow me to return to store it had to be done by freight. I said NO then they offered my $14 to keep the rug but not leave a bad review. They don't do returns - WATCH OUT for this company!!

Apart from taking ages for an in stock item to be delivered, when it was delivered, they left it out the back in a loading dock where anyone could have just grabbed it. The instructions were very clear TO BRING THE ITEM INTO THE STORE. The address is SHOP 60 not THE LOADING DOCK. There was no signature it was only that I happened to notice an email with a photo that I finally was able to get there to collect the rug. This is totally unsatisfactory and makes your RUG company look bad I will definitely not be buying or recommending this company to purchase rugs.

I purchased the Arabella rug. Fantastic rug at a fantastic price. Have seen it at other stores under a different name for a lot more money. Very happy!

Disappointed
Had an appointment booked and arranged for a quote and measure
No show
Very poor experience

The rug is absolutely beautiful, exactly the colours I wanted and great quality. I saw another review about no communication and length of time to deliver, did it come overnight, no, but when you're supporting a genuine Australian business, give them a break, they're not Temu

Ordered a week ago and still haven’t got an email to say it has been shipped. No one will answer my call or tell me what is happening with my order. When I ordered it, it was indicated on the website I would have it within 10 days and I am now a week on without it having even been shipped yet and no one will reply to my emails and calls just go to voice message. Terrible service and unrealistic timeframes provided.

Speedy delivery, easy purchasing and the rug looks exactly as pictured. Very pleased.

At my school they have the NFD Arizona Oxford Blue on Black Carpet Tiles in my classroom and I got carpet burn multiple times on it, and i recently have one on my knee that has a horrible dark red graze and is taking months to heal.

I have a great experience. They have done so well. They finished it really quickly and the quality is excellent

The whole experience was painless, website easy to negotiate, extremely good pricing, quick delivery with notification along the way, could ask for better service, and so, so happy with our new rug.

Amazing job, they replace our floors in only 2 days. Staff were very friendly and easy to deal with. Would recommend, 5 stars.

My rug was a lovely surprise, it’s very good quality, so soft and velvety. Delivery was very fast.

A very friendly and helpful bunch of guys.
They advised on the products without being pushy.
They have a massive collection, from the budget price bracket, to the more premium brands.
Their prices are very competitive, and I found them to be cheaper than other outlets / suppliers.
I ordered my flooring (120mts) on Thursday, and collected it today, extremely quick.
They also help me load my Ute and trailer.

Without doubt, I would recommend the Flooring Guys of Slacks Creek, Queensland.
Thanks Guys, great service, and great product at a very competitive price

Ellen was knowledgeable and very helpful. Great service - would highly recommend.

The rug looks great in our living room. Perfect for the industrial decor we have. These types of purchases on line can be a bit hit and miss but the rug is exactly as described and shown on website. Delivery was a bit slow but process was smooth and rug was in great condition when it arrived.

Have been waiting for my carpets to be cleaned & today I’ve finally put down my beautiful new rug, This is to replace the original one I had & it fits into the room so well & looks amazing.

Delivery was prompt, the whole process ran smoothly.Thank you so much, will certainly use this company again!

Easy to order & complete payment. Had to chase up my order & once I did delivery came quickly. Love the 2 rugs. 1 of the rugs flattened out well, the round one has ripples & finding it hard to flatten & as I’m older at present it’s a tripping hazard. I would buy from The Flooring Guys again

Homage Grey Transitional rug. Sceptical about buying a rug online, but it is great. Picture is a great representation of colour. Very soft underfoot. Door to door delivery. Very pleased.

Ben and the team at the Flooring Guys did a great job on my laminate floor. No issues with the quality of the work and great communication from Ben.

I brought 220metres of laminate flooring from Tom Slacks Creek to be done in 2 stages. First stage done. I am now looking to do 2nd stage and Tom does not return phone calls or texts. Mailbox is full. Finally got back to me via text promising to send email with date and price. That was 2 weeks ago. I dont know how you can stay in business when you dont return calls and are uncontactable. Would not recommend. Very unprofessional.