The Family Chemist / Trusted Online Pharmacy Bewertungen 

9'782
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The Family Chemist has been my go to all through my weight loss journey and while I appreciate the loyalty money off my code usually runs out before I can use it as it’s sent to me just after I’ve re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time ordering my weight loss products from The Family Chemist and I am very happy with the service. From the speed of the prescription being reviewed, to how quickly it was dispatched, I receive... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fast service and, great secure packaging of my monjaro. I found the pen loose and out of the box by my previous supplier who blamed the box perhaps getting damp from the ice packs. Great job Family... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I used TFC for my weightloss injections. They wemt through various checks to make sure I was acceptable and fell within the guidelines to receive the injection, which I was glad about as I have h... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Apotheke
  2. Drogerie
  3. Laden für Gesundheits- und Kosmetikprodukte
  4. Apotheke
  5. Gewichtsabnahme-Coaching

Über The Family Chemist / Trusted Online Pharmacy

Vom Unternehmen geschrieben

The Family Chemist – Trusted UK Online Pharmacy & NHS Prescription Service

The Family Chemist is a fully regulated UK online pharmacy, providing safe and convenient access to NHS and private healthcare services. Regulated by the General Pharmaceutical Council, we combine clinical expertise with digital innovation to deliver prescriptions and healthcare services to patients across the UK.

From NHS repeat prescriptions to online prescribing services, our platform is designed to make managing your health simple, efficient and reliable.

NHS Repeat Prescriptions Delivered Free to Your Door

The Family Chemist offers a convenient NHS repeat prescription service, allowing you to order and receive your medication without visiting your GP or a physical pharmacy.

If your GP surgery is set up for the Electronic Prescription Service (EPS), you can nominate The Family Chemist to receive your prescriptions electronically. Once nominated, your prescriptions will be sent directly to us, dispensed by our pharmacy team, and delivered free to your door via Royal Mail.

You can nominate The Family Chemist in two ways: through your GP surgery or by completing the NHS sign-up form on our website.

  • Free UK delivery via Royal Mail
  • Simple online ordering
  • Prescription reminders so you never run out of medication
  • Secure and confidential handling of your prescriptions

This service is ideal for patients looking for a hassle-free way to manage ongoing medication.

Online Prescribing Service with UK Clinicians

The Family Chemist also provides an online prescribing service, giving patients access to UK-qualified prescribers without the need for a face-to-face GP appointment.

Patients can complete a secure online consultation, which is reviewed by a qualified clinician. Where appropriate, a prescription is issued and dispensed by our pharmacy.

This service supports a range of conditions and offers a convenient alternative to traditional appointments, while maintaining patient safety and high clinical standards.

Fast, Discreet UK Delivery

We offer reliable and discreet delivery across the UK via Royal Mail, helping ensure your medication arrives safely and promptly.

Patients receive updates throughout the process, from prescription approval to dispatch and delivery, and our team is available to provide support whenever needed.

Why Choose The Family Chemist?

  • GPhC-regulated UK pharmacy
  • NHS and private prescription services
  • Easy NHS nomination through your GP or our online sign-up form
  • Free delivery via Royal Mail
  • UK-based clinical team
  • Fast, discreet nationwide service
  • Patient-first approach with ongoing support

View our Treatments Below

Erectile Dysfunction

Hair Loss

Morning after Pill

Weight Loss

Stop Smoking

Anti-Malarial

Our Promise To You

Vom Unternehmen geschrieben

Convenient healthcare, designed around you
We make managing your health simple. From NHS repeat prescriptions to online consultations with UK-qualified clinicians, our service is built to give you easy access to treatment without unnecessary delays.

Our Delivery Promise

Free UK delivery on NHS prescriptions or orders over £20

We offer free UK delivery via Royal Mail on all NHS prescriptions and orders over £20. For orders below this threshold, a delivery fee may apply. All items are dispatched once approved and dispensed, with a focus on providing a fast, secure and discreet service. You’ll receive updates throughout your order so you know exactly when to expect delivery.

Kontaktinformationen

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Shop Your Everyday Health Needs

Pharmacy shop for everyday health Delivered direct to your door

4.8

Hervorragend

TrustScore 5 von 5

9782 Bewertungen

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Bittet Kunden um Bewertungen

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(9'782)

2'329 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Always quick fast and easy to order if…

Always quick fast and easy to order if anything is wrong they email you to get it sorted but there's hardly ever a problem the only chemist i use for Mounjaro

17. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Morning,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you consistently find our service quick, straightforward, and easy to use. It is also wonderful to know that, on the rare occasion any additional information is needed, our team contacts you promptly to help resolve it. We truly appreciate your continued trust in us as the only pharmacy you use for your Mounjaro treatment.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 4 von 5 Sternen

Increase of prices

Excellent for service and reliability, unfortunately not as competitive as once were.

22. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your experience with The Family Chemist.

We are delighted to hear that you continue to find our service reliable and of an excellent standard. We also appreciate your honest feedback regarding our pricing. We regularly review our prices while ensuring we continue to provide safe clinical assessments, genuine medication, secure packaging, and dependable delivery.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 2 von 5 Sternen

Irritating experience with customer…

Irritating experience with customer service on a weight loss order. Asked for the wrong information, then claimed I'd not responded.

28. Juli 2026
Bewertung ohne vorherige Einladung
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Thank you for taking the time to share your feedback.

The additional information requested was necessary to allow our clinical team to assess your weight loss treatment safely and appropriately. Our records show that the request was made because we had not received the required response. Having checked again, we are still unable to locate the reply you have stated was sent.

We appreciate that this may have been frustrating, but we cannot proceed without receiving the relevant information. Our requests are based on the details needed for a safe clinical assessment and are not made unnecessarily. We would therefore recommend checking that your response was sent to the correct email address and that it was successfully delivered.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Excellent

Excellent. Prescriptions processed so fast. Can't be faulted

16. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that your prescriptions were processed so quickly and that you found the service faultless. Providing a fast, smooth, and reliable experience is very important to us, so your kind feedback is greatly appreciated.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Quick and easy

Very easy and thorough process ordering Mounjaro. Quick delivery and regular updates. Highly recommend and would use again.

21. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you found the Mounjaro ordering process easy and thorough, and that your delivery arrived quickly with regular updates throughout. It is wonderful to know that you would highly recommend our service and use us again. Your trust and support are greatly appreciated.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

They are easy to contact always helpful…

They are easy to contact always helpful the website is also easy to navigate. I have been using the family chemist since February 2026 and have had no issues

10. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you find our team easy to contact and consistently helpful, and that our website is simple to navigate. It is especially wonderful to know that you have been using our service since February 2026 without experiencing any issues. Your continued trust and support mean a great deal to us.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Highly Recommend the Family Chemist

I find the Family Chemist website easy to use. They process orders really quickly and orders are expertly packed with full tracking.
I’ve been a customer now for 6 months and I would highly recommend their services.

21. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you find our website easy to use and that your orders are processed quickly, expertly packed, and fully tracked. It is especially wonderful to know that you have been a customer for six months and would highly recommend our service. Your continued trust and support mean a great deal to our team.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Lovkey company ,very helpful and a very…

Lovley company ,very helpful and a very easy process I will be staying with the family chemist x

21. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you found our team helpful and the process so easy to follow. It is especially rewarding to know that you have chosen to stay with The Family Chemist. Your continued trust and support mean a great deal to us, and we look forward to being here for you whenever you need us.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Great service

Great service, very happy with the purchase and transaction.

21. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you were very happy with both your purchase and your overall experience with us. It is wonderful to know that your transaction was smooth and that our service met your expectations. Your kind feedback means a great deal to our team.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Great service as well as communication.

Great service as well as communication.
Many thanks

16. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you were pleased with both our service and communication. Keeping our customers informed while providing a smooth and reliable experience is something we take great pride in, so your kind words are truly appreciated.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Always reliable

A very professional team. Fast and reliable service.

21. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you found our team professional and our service fast and reliable. Providing a dependable and efficient experience is very important to us, so we truly appreciate your kind feedback.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

The system very carefully decided if…

The system very carefully decided if this anti-malarial medication was the right one for us. We have ordered anti malaria meds before but my husband's new conditions and prescribed meds needed checking for contra-indications and The Family Chemist asked additional questions via email to check on this. Once this was done, the meds arrived very quickly

16. Juli 2026
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Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you felt reassured by the thorough clinical checks carried out before your anti-malarial medication was authorised. Ensuring that any new medical conditions and prescribed medicines are carefully reviewed for potential contraindications is an essential part of providing a safe service. It is also wonderful to know that, once the additional information had been confirmed, your medication arrived very quickly.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

My order was easy to do my order was…

My order was easy to do my order was delivered on time every time never had any problems at all

21. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you consistently find our ordering process easy and that every delivery has arrived on time without any problems. Providing a smooth, dependable service with each order is very important to us, so we truly appreciate your continued trust.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Very efficient service always with my…

Very efficient service always with my subscription

20. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you consistently receive an efficient service with your subscription. Providing a smooth and reliable experience for every repeat order is very important to us, so we truly appreciate your continued trust and positive feedback.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Very helpful and quick response to…

Very helpful and quick response to question concerning my order. Fast delivery. Overall very pleased.

20. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that our team was helpful and responded quickly to your question regarding your order. It is also wonderful to know that your delivery arrived promptly and that you were pleased with the overall service you received.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Quick service always sensitive and…

Quick service always sensitive and professional

15. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you consistently receive a quick, sensitive, and professional service from our team. Providing respectful care alongside an efficient experience is extremely important to us, so your kind feedback means a great deal.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

Very professional and thorough with the…

Very professional and thorough with the process once authorised very quick delivery. Defo will use again!

20. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you found our process professional and thorough, followed by a very quick delivery once your treatment was authorised. It is wonderful to know that you would use our service again, and we truly appreciate your confidence in our team.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 5 von 5 Sternen

The Family Chemist are my number one…

The Family Chemist are my number one suppliers of Wegovy. They offer professional advice and support when needed and very keen prices. I have no hesitation in recommending them for all your future medications. Well done The Family Chemist. You deserve continuing success.

24. Juli 2026
Bewertung ohne vorherige Einladung
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that we are your number one choice for Wegovy and that you value the professional advice, ongoing support, and competitive prices we provide. Your recommendation and kind wishes for our continued success mean a great deal to the entire team.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

Bewertet mit 1 von 5 Sternen

Great as long as you don’t need Custoner Service.

All goes well until you need to use customer service.
Failed quick pen, then they wash their hands of it & try to pass you off to their supplier.

That’s not how customer service works.

My advice, pay by credit card then you have the added protection of section 75 of the consumer credit act.

15. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Thank you for taking the time to share your feedback.

We are sorry to hear that you were dissatisfied with the support provided regarding your Mounjaro KwikPen. However, where a pen is reported to have malfunctioned, the manufacturer is required to investigate the device directly, as they produced, filled, and sealed it and are best placed to assess the reported fault. Referring a customer to the manufacturer is therefore not an attempt to avoid responsibility, but the correct process for dealing with a potential product defect.

Our team remains available to provide guidance and assist with the information needed for the investigation. Any rights available through a credit card provider are separate from the manufacturer’s established complaint and investigation procedure and do not replace the need for the reported device to be properly assessed.

Best Wishes,
The Family Chemist Team

Bewertet mit 4 von 5 Sternen

Very fast and reliable

Very fast and reliable

14. Juli 2026
The Family Chemist / Trusted Online Pharmacy-Logo

Antwort von The Family Chemist / Trusted Online Pharmacy

Good Afternoon,

Hope you are well.

Thank you for sharing your wonderful experience with The Family Chemist.

We are delighted to hear that you found our service very fast and reliable. Providing a dependable and efficient experience is extremely important to us, so your kind feedback is greatly appreciated.

Thank you for choosing us, and we look forward to serving you again in the future.

Have a fantastic day ahead.

Best Wishes,
The Family Chemist Team

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