The great experience started with the unit arriving early. The best part was the video explaining how to access my current CPAP machine to get the settings so that I could then install them in the ne... Mehr ansehen
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Das sagen Bewerter
I was given expert service over the phone to send my replacement mask to Edmonton. It arrived within two business days. The cost of the mask was almost $100 less than what I could purchase it here in... Mehr ansehen
Every step of searching and buying from the online store is easy and effortless. I had an issue with delivery (Canada post couldn't find the address!), which was not CPAP Store’s fault, but customer... Mehr ansehen
Have just made my sixth purchase from them. The website is easy to navigate, the purchase experience was simple, and the products all arrived a few days later with free delivery. (My first purchas... Mehr ansehen
Kontaktinformationen
5433 152 St #103, V3S 5A5, Surrey, Kanada
- +1 888-965-7655
- info@thecpapstore.ca
- thecpapstore.ca
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Great customer service
My order was shipped (and received) very quickly. The customer service was also great! Not only did they match the price of one a bit cheaper that I saw the day after ordering, but they even threw in a free pack of mask wipes with my order :)
Speed of delivery was great
Speed of delivery was great, saved over $1200.00 easily as compared to those overpriced medical stores that want you to go thru ohip.
Excellent service
It was very easy to navigate the store and find the machines and CPAP supplies you needed. Placing an order, and paying for it was quick and seamless.
I placed the order on Monday, and it arrived at my doorstep on Thursday. Kudos to the business for excellent service.
The fact that I received an email
The fact that I received an email, after my purchase, checking to make sure I ordered the proper equipment for my needs was very professional. The product was sent very fast and I got the new machine in perfect shape. Thank you
Phenomenal price saving
Phenomenal price saving. Prompt home delivery. My go-to CPAP company from now on!
Friendly, Efficient, and Safe
A very friendly woman on the phone advised me about the items I wanted to buy, and the correct sizing. They kept me advised about the shipping of my items. They shipped by Canada Post which was very good because there is less chance of them being left in a public area and subsequently stolen. Also I realized after ordering that I had given the incorrect delivery address. I sent an email immediately and they were able to catch the order in time and change the address. I received it yesterday. Great prices as well. Received items yesterday. Can't recommend them enough.
Ordering was simple
Ordering was simple, delivery prompt and product quality is reliably excellent.
Great company
Great company, great prices and extremely fast delivery!
Will definitely do business with them again!!
Amazing prices and excellent service
Amazing prices and excellent service. I did have a question regarding my order and their response was quick, efficient and friendly.
First night yesterday using the full…
First night yesterday using the full face mask perfect fit and slept really comfortably thank you so much for everything
Great site for cpap items
The item was fairly priced, shipped quickly and i was sent emails quickly to tell me when the items was shipped, when it arrived etc, good website, i recommend:)
CPAP MACHINE AND GREAT PRICES.
Terrific service and great prices. Very happy .
Simplest way to get your CPAP supplies.
Seen the add on Facebook and once on the site i had my order made within 5 minutes. Site was easy to navigate, and shipping was fast. Any future CPAP needs will be dealt through the CPAP Store.
The best value, quality and customer service ever
I have purchased several different supplies for my cpap needs online from several different suppliers. But The CPAP STORE is by far the best I have done business with. I highly recommend them to anyone wanting to get great value and the best customer service one could ever expect. I have had sleep apnea now for 20 years so I have to make countless purchases.
I am also on oxygen due to having COPD and recently we had a power outage in the middle of the night that lasted 2 hours so I had no cpap to assist my breathing. I bought a cpap battery from THE CPAP STORE and it was the best purchase I have made. Very good quality battery and easy to use.
Absolutely a great product for a great price with the best customer service I could ever ask for.
Just today, I received a phone call from Becky at THE CPAP STORE and to my surprise and delight Becky told me that the amount of $350 that I paid for my CPAP battery was the regular price, and apparently I did not see the Promotional price of $210. So, Becky gave me a refund of $140 to my credit card. This way I got this great quality battery with all cables and charger included for the fantastic Promotional price of $210.
Now, what other company would ever do this for a customer. Absolutely amazing and deeply appreciated. I could hardly believe how great this company treats their customers.
I will purchase from THE CPAP STORE again, that is for sure. Thank you so very much!
FIRST PURCHASE AND I WILL BE BACK
I've been on CPAP for forty years. This business was recommended by my homecare nurse who also is a CPAP user. The pricing was the best I have encountered. I reside in Hamilton Ontario and my order arrived in 4 days. The ordering process, the price, the product and the fast delivery were all a *5*. I will continue to support this business.
Great company to deal with real quality
I purchased a full setup for my dreamstation 2, headgear elbow and cushion for a third of the price as my local sleep clinic and it was authentic ResMed airtight no leaks very easy company to deal with will definitely purchase again. In the past I have been buying knock off stuff online to save money and every time I do the elbows leak and I'm not getting a good sleep it is very refreshing to do with this company as they have 100% quality products
Excellent courteous customer service and fast shipping. Could use better packaging.
Shopping at The CPAP Store has been a great experience for me. I've been relying on them for a couple of years now for various CPAP supplies.
Their prices are a lot lower than some local resellers in Ottawa, sometimes less than half. And they're the exact products from reputable manufacturers. Their catalogue is very complete and I like that they sell other accessories.
I recently purchased a BiLevel CPAP machine from them. And they courteously sent an email before processing the order. They wanted to ensure that I was getting the right type of BiLevel CPAP machine by asking for documentation and confirming the type of machine I needed.
The shipment was fast; they shipped as soon as they got my confirmation. It took two business days to arrive in the mail, which was very quick. Their offices are in Canada, unlike other suppliers that claim to be Canadian but run their business from the US.
My only qualm is that they ship masks in a regular padded envelope rather than a box. These are very fragile. And the postmen tend to just squeeze the parcel into the mailbox, potentially damaging the product.
Order of CPAP masks
We ordered CPAP masks. Really good prices and very responsive customer service. Delivery was prompt as well - we are delighted customers!
I found a Canadian company to get my…
I found a Canadian company to get my CPAP supplies and was so excited to place my first order.
Great experience, product arrived very fast and was exactly the same as what I expected. Would and will definitely order from this Canadian company again.❤️
price was much better
The price was much better than what I have been enduring. The service was very fast and complete I will be using The CPAP Store again for my supplies.
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