cheesegeek Bewertungen 

614
•
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!

Bewertet mit 5 von 5 Sternen

I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about. I’ve rai... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Käseladen

Vom Unternehmen geschrieben

The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

614 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(614)

291 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I bought this as a Christmas present…

I bought this as a Christmas present for friends and they were absolutely delighted. It arrived on time beautifully packaged.

21. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Mrs Evans,

We are thrilled to hear that the gifts went down well. Thanks for sharing the cheesy joy with others this festive season!

Jen
Team cheesegeek 🤓

Bewertet mit 3 von 5 Sternen

Bought as a gift for delivery and the 3…

Bought as a gift for delivery and the 3 is based on the missed delivery date and cheese arriving in not best gift giving state.
Products arrived a day later and wet and messy from the ice pouch been damaged in transit. Not a best start for a gift.

24. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Angela,

Thanks so much for your review!

We’re very sorry to hear that your gift order didn’t arrive in the condition you expected, and we completely understand how disappointing that must have been.

We do our best to ensure all packages arrive safely and on time, but we’re sorry that the ice pouch was damaged in transit and that this affected the presentation of the cheese. We'll be following this up with our courier partner.

Thank you so much again for letting us know. We hope we have the chance to give you a much smoother experience in the future.

Best wishes,
Jen 🤓

Bewertet mit 5 von 5 Sternen

Excellent support

Very good support from the team at cheesegeek . I was concerned my order would not arrive in time for Christmas but they followed it up and everything was fine. The cheeses were well received.

20. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Mary,

Thank you so much for your kind words! We’re really glad we could help put your mind at ease and that everything arrived in time for Christmas. Delighted to hear the cheeses were well received! 🧀🎄

Jen
Team cheesegeek 🤓

Bewertet mit 1 von 5 Sternen

My package was never delivered

My package was never delivered. Very upset as this is my family in the UK and I live in the US. I've used the service before but this time was a disaster. Will not recommend or use again.

20. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Tina,

We’re very sorry to hear how disappointing this experience was, especially as you were ordering from overseas - we completely understand how upsetting this must have been.

Unfortunately, the parcel was lost in transit with DHL, and we’re truly sorry that this wasn’t picked up by us sooner. While we do our best to monitor every order and proactively contact customers, during peak volumes this one was regrettably missed, and we fully acknowledge that this added to your frustration.

As soon as you brought it to our attention, we arranged for a fresh replacement to be sent on the earliest possible delivery date. We’re sorry if this resolution didn’t meet your expectations, and we genuinely regret that we let you down on this occasion.

If you’d like us to look into this further or discuss alternative options, please don’t hesitate to contact us at hello@thecheesegeek.com - we’d really like the opportunity to help.

Jen
Team cheesegeek

Bewertet mit 5 von 5 Sternen

Sorted out the problems caused by their…

Sorted out the problems caused by their system and product arrived on time in good condition

19. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi GD,

Thanks so much for sharing your experience. Glad we could resolve the issues for you!

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Great communication from staff who care…

Great communication from staff who care and a great product. I use them every year.

19. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Antony,

Thank you for leaving such a thoughtful review, and for choosing us again this year!

We really appreciate the support! 💛

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Easy ordering, good comms, no hassle delivery.

Ordered in advance - easy to do. Was kept up to date with delivery details and arrived at the time specified - well packaged and kept cool. Can't comment on taste yet but have used this friendly firm before and have enjoyed their products. Looks great and looking forward to indulging ourselves over Christmas

19. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Julian,

Thank you so much for your lovely feedback! We’re really glad everything arrived on time and nicely chilled. And thank you for coming back to us again, it really means a lot.🫶

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Advent calendar

Always excellent cheeses and accompaniments and amazing customer service. The advent calendar is out of this world!

18. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Chris,

Out of this world is exactly what we were aiming for! 🚀🧀

We’re so glad you loved the cheeses (and the advent calendar especially). Thank you for the lovely words and for being such a great customer!

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Excellent service

Great service, prompt delivery, goods exactly as described. I'm in New Zealand and ordered a delivery for a friend in the UK and it was all handled efficiently and smoothly, with great communication throughout and delivery tracking as well. I'll be using them again, for sure.

18. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Scott,

Thank you so much for the recommendation! We’re really glad everything went seamlessly for your UK delivery, and that your friend enjoyed it.

Thanks for trusting us from all the way over in New Zealand - we’ll be here whenever you’re ready for round two!

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Another great selection of artisan…

Another great selection of artisan cheeses delivered on time to the door ready to eat

18. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Steve,

Thanks so much for the kind words. We're really glad to hear the December cheese selection was a hit in your household! 💛

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Excellent

Excellent - trouble-free ordering and gift received on date as requested.

18. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Julian,

We're so glad to hear you were happy with the ordering process - thank you so much for choosing cheesegeek for your gift, and for taking the time to leave a review!

We hope to see you again ✨

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Very happy to recommend

Top class and friendly service as usual. Rapid and secure delivery (by proper courier, not Evri or Yodel) and fantastic cheese. Very happy to be a repeat customer.

16. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hello,

Aww, what a wonderful review - we're over the moon you are enjoying the cheese and service! Thank you so much for your support 🫶

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Premium cheese experience

Fast delivery, excellent cheese and all round great service.

18. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Gary,

We love to hear this! Thank you so much for sharing your 5* experience, and for choosing cheesegeek! 💛

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. They were able to add a gift message to an order after it was confirmed. Thank you.

17. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Julie,

Thanks so much for the lovely 5* review! 🙌 Your support means a lot to our little team.

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Great cheese!

Great cheese - incredibly addictive!

17. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi DW,

Thanks so much for the cheese love! 💛

We’d like to formally apologise for getting you hooked on the yellow stuff - our boxes really should come with a warning, shouldn’t they?!

We’re so glad to hear you’re enjoying the delivery and that our cheese has earned a permanent spot in your snack rotation. That’s exactly the kind of problem we like to cause 😉

Thanks again for taking the time to leave a review!

Jen
Team cheesegeek

Bewertet mit 5 von 5 Sternen

Cheese Geek is the best!

Cheese Geek is a massive hit in our household. Amazing cheese, lovely nibbles, and we get their advent calendar every year because it’s THE best!

22. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Suze & Balazs,

Your review has absolutely made our day - thank you so much! We’re over the moon to hear that we’ve brought some cheesy joy to your home and family. 💛

We completely get the Advent excitement (it is pretty special!), and it means so much to us that you choose to come back year after year. We’re genuinely honoured to be part of that tradition 🥹

Thanks for being part of the cheese gang!

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Message not included in the shipment

Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to find/add little extras such as crackers/chutneys to the order. Only small choice of cheese gifts compared with the past. Cheeses said to be nice. No company contact telephone/email to enable a small change to order (due to mistake made actually because of opaque and clunky ordering process).

15. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Jolanta,

Thank you for taking the time to share such detailed feedback -we’re really sorry that parts of your Christmas gift experience fell short!

We’re particularly disappointed that the gift messages didn’t arrive with the orders. We know how important that personal touch is, and we completely understand how frustrating that must have been for both you and your friends. We’ve followed this up internally and have sent you a separate email with more details and a small gesture to apologise.

We’re also sorry to hear that the ordering process as a whole didn't feel clear or smooth. Your comments are really helpful, and we’ve shared them with our team as we continue to improve the website and gifting experience.

We’re glad to hear the cheeses themselves were enjoyed, but we appreciate that the overall experience matters just as much. Thank you again for your honest feedback.

If you ever need support in the future, our team is always happy to help via email at hello@thecheesegeek.com.

Best wishes,
Jen
Team cheesegeek

Bewertet mit 5 von 5 Sternen

Great cheese!

Great service, great delivery and great cheese!

2. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Paul,

Aw, thank you so much for your kind review! We are so happy to hear things have been "grate" all around - it means a lot to us.

Jen
Team cheesegeek 🤓

Bewertet mit 5 von 5 Sternen

Cheeses loved by recipients

We’ve sent two lots of cheeses to friends this year who reported back their delight at the taste and quality.

15. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Mr Monkman,

Thanks so much for your lovely review. Knowing our cheese gifts brought your friends such joy really means a lot to us, and we're so happy they enjoyed the taste and quality.

Thanks again for choosing us to share the cheese love! 💛

Jen
Team cheesegeek 🤓

Bewertet mit 3 von 5 Sternen

Disappointed

Although advertised as a Christmas gift, and that it would be in date for Christmas,the best BB date was 23.12.25.
Also was described as a hamper, but was not packaged as I would have thought a hamper to be. Cheeses were packed loose in a postage box, with no presentation box. Quite disappointed

15. Dezember 2025
cheesegeek-Logo

Antwort von cheesegeek

Hi Sally,

Thanks so much for taking the time to share your feedback.

We're incredibly disappointed to hear your order didn't meet your expectations - and we'd love to make things right before Christmas. I have dropped you a separate email with the details.

Thanks again for leaving a review - we're grateful for your honest feedback, and truly sorry we didn't hit the mark this time.

Jen
Team cheesegeek

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr