Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Extremely helpfull and knowledgeable. Was looking into setting up a cctv system so I thought I would give them a call to discuss. My call was answered quickly by a friendly, very helpfull and professi... Mehr ansehen
Friendly, great advice, helped me understand what new DVR I would need as my old one had been discontinued. Equipment arrived within 24 hrs and when I had questions for software install team quickly r... Mehr ansehen
Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!
Kontaktinformationen
Vereinigtes Königreich
- 0333 3399 549
- hello@thecctvstore.co.uk
- thecctvstore.co.uk
4.6
Hervorragend
236 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Helpful company
Very helpful and gave advice regarding DVR .
Fast service, but not free.
Would buy from them again.
22. September 2025
Fantastic and honest company Huzi level of service was great incredible spot on.
Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent correct one out. The level of service was not exceptional no fobbing off or asking million question. I can’t fault the level of service and the products everything working. Like to give a massive shout out to Huzi 🫶🏼 huge thank you.
19. September 2025
Great service delivered fast
Great service delivered fast and and also a email to check part order was correct part fantastic service
16. September 2025
Received emails re missed delivery…
Received emails re missed delivery which my fault but unable to talk to customer services only an email address which the recorded message advised me to contact which I did but no one called back.
13. September 2025
Antwort von The CCTV Store
Hi Nick,
Thanks for your feedback, and sorry to hear things didn’t go quite as smoothly as expected.
We had a look into your order and can confirm it was delivered as per your updated instructions.
We understand it can be frustrating not being able to reach someone by phone right away.
Your call-back request came through Sunday evening, outside of our opening hours (Monday–Friday, 10am–5pm), but we picked it up via email and as per your instructions, a new delivery arrangement was put in place that same evening.
We always aim to be as responsive and helpful as possible, even outside normal hours - when we can.
As our reviews show, we always try to go the extra mile and we're glad we could get things sorted for you promptly.
Thanks again for choosing us, and we’d love to help with any future projects you have.
Have a great day.
Thanks!
The service received from The CCTV…
The service received from The CCTV Store was excellent, I would definitely use them again in the future.
12. September 2025
Antwort von The CCTV Store
Hi Kim,
Thanks for leaving us a fantastic review.
Glad to see you liked our service. Your words are greatly appreciated.
We’d love to see you back for your next project.
Have a great day.
CCTV store five star service
The team at CCTV have been amazing from the start. They have helped with the design and supply of a CCTV system. There back up help is amazing for any troubleshooting we have needed. I will be purchasing all my CCTV equipment from these guys. Electrician for over 25yrs - this level of service is rare so top marks.
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von The CCTV Store
Hi Mark,
Thanks for leaving us a fantastic review.
Thrilled to see you liked our service. Glad we could help with the system and technical support.
Your words are greatly appreciated and keep us motivated to do better.
We’d love to see you back for your next project.
Have a great day.
Excellent service
Excellent service. I placed my order and then rang them to increase the hard drive size. All done with speed, efficiency and courtesy.
11. September 2025
Antwort von The CCTV Store
Hi Anthony,
Thanks for leaving us a fantastic review.
Glad you liked our service and thanks for rating it excellent. Your words are greatly appreciated.
Have a great day.
Great after sales support and prompt delivery.
Prompt delivery, responsive over email and great after sales support.
Helped solve a firmware related issue without any hesitation and very responsive when we had any other queries.
If you are not looking to recover the VAT, then these guys offer competitive prices and I would definitely use again.
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von The CCTV Store
Hi C K,
Thanks for leaving us a fantastic review.
Glad you liked our service. It was a pleasure helping with the firmware and technical stuff.
Your words are greatly appreciated.
Have a great day.
My order didn’t arrive
My order didn’t arrive. I chased up a link in the email to see tracking info said DPD had tried to deliver twice and gave times. I have Ring and a separate CCTV system. No delivery was attempted at these times. I have a parcel safe place but, after chasing up twice over three days on email, this retailer says they need a person to accept the item. This was not a condition of the sale and they stated this after the fact. It’s quite a prescriptive boiler plate type email. The tracking shows it was returned on 6 September. It is now 10 September and they still have not dispatched it. I am writing to cancel.
Update: Following this review I received an email from a different person at the store with much different tone. They apologised for the shipping error and sent it out two days later with instructions for safe place. All good now.
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von The CCTV Store
Hi ES,
Thanks for sharing your experience with us. Sorry to hear that it wasn’t as you expected.
Since the products we sell are high value items, we have measures in place to make sure there is no compromise at any stage of the process. This includes strict shipments criteria and no safe place unless specified by the customer.
I’d like to take this opportunity and apologise for the mistakes our courier partner made - we’re equally befuddled by their conduct. We’ll be raising this with DPD to make sure this doesn’t happened again.
I can see that we sent another shipment out even before the original was delivered back to us and it was delivered to your designated safe place the next day.
Please let us know how the install went.
Lastly, hoping that you’re happy with the resolution and will give us another chance to make it up for your next security project.
Have a great day.
Thanks!
Antwort von The CCTV Store
Hi Glenn,
Thanks for leaving us a fantastic review.
Your words are greatly appreciated.
Have a great day.
Perfect plug and play replacement
Hikvision iDS-7204HUHI-M1/P 8MP-Lite PoC DVR
Fast delivery, well wrapped and exactly what I needed for an old failing unit, Up and running in 20 mins.
I will definitely be using them again.
3. September 2025
Antwort von The CCTV Store
Hi Kev,
Thanks for leaving us a fantastic review.
Glad you liked our service. Your words are greatly appreciated. We’d love to see you back for your next project.
Have a great day.
Great delivery and good technical support
Delivered the next day. Helpful technical and sales staff. Good quality product.
20. August 2025
Antwort von The CCTV Store
Hi Kevin,
Thanks for leaving us a fantastic review.
Glad you liked our service and products. Your words are greatly appreciated.
Have a great day.
Ordered and received next day
Ordered and received next day, fantastic service, will defiantly be ordering again the near future!
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von The CCTV Store
Hi Darrell,
Thanks for leaving us a fantastic review.
Glad you liked our service. Your words are greatly appreciated.
Have a great day.
Easy transaction
Easy transaction
Good to deal with
Arrived on time
Fitted and working
18. August 2025
Antwort von The CCTV Store
Hi Steven,
Thanks for leaving us a fantastic review.
Glad you liked the service and the products worked as expected.
Your words are greatly appreciated.
Have a great day.
Great service all round
Great service all round. Offered good advice on the product replacement I required. Ordering was efficient and delivery too. I needed some technical support which they were very helpful with.
11. August 2025
Antwort von The CCTV Store
Hi Caroline,
Thanks for leaving us a fantastic review.
Glad we could help with the product and technical issues.
Your words are greatly appreciated.
Have a great day.
Ordered on line package arrived 2 days …
Ordered on line package arrived 2 days late. Very good service.
15. August 2025
Antwort von The CCTV Store
Hi Brian,
Thanks for leaving us a fantastic review.
Your words are greatly appreciated.
Have a great day.
Fast and efficient delivery
13. August 2025
Antwort von The CCTV Store
Hi,
Thanks for leaving us a fantastic review.
Your words are greatly appreciated.
Have a great day.
Phoned the store first for advice
Phoned the store first for advice, very friendly and helpful. New DVR arrived quickly and was exactly what I needed.
4. August 2025
Antwort von The CCTV Store
Hi Paul,
Thanks for leaving us a fantastic review.
Glad we could help choose the right DVR for you. Your words are greatly appreciated.
Have a great day.
Excellent service
The teams response was excellent, as I accidentally ordered the wrong item. Reordered the correct one and they sent a return package for a refund.
28. Juli 2025
Antwort von The CCTV Store
Hi Patrick,
Thanks for leaving us a fantastic review. Glad we could help resolve the issue promptly and thrilled se see you liked the service you received.
Your words are greatly appreciated.
Have a great day!!
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