The Branded Company Bewertungen 

161
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A consistently fast and efficient service by sales director Ethan Fahy who bends over backwards to help. Delivery is always super-fast following sign-off. Makes my life so much easier! We love the pro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very pleased with our order from The Branded Company. Brandon was helpful and efficient and made sure we got our order ahead of schedule and on a very tight deadline. Would recommend for quality and s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I honestly can’t fault the service I received from Sam Lane at The Branded Company. We came to Sam with a very tight turnaround and a fairly specific brief, and from the start he was incre... Mehr ansehen

Bewertet mit 5 von 5 Sternen

First time ordering with this company, Brandon from the ofset was helpful and quick at responding to the queries. Orders came in good time and they kept us informed about delivery. Very competitive pr... Mehr ansehen

Unternehmensdetails

  1. Werbeartikelanbieter
  2. Werbeartikel-Shop

Vom Unternehmen geschrieben

At The Branded Company, we believe that every brand has a story—and we specialise in bringing that story to life through quality promotional merchandise, branded clothing and corporate gifts. Based in Leicester, we serve clients across the United Kingdom, offering an extensive product range that spans everything from custom‑printed apparel and workwear to bespoke bags, drinkware and eco‑friendly giveaway items.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

161 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(161)

156 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Passive agressive support

Tried to ask a question about a type of product and some basic design spec questions involving a few different product lines and how we can brand them. Just wanting to know what products could display what we needed to display (there were about three different ones on the web page). I expected to be guided on what we could do and signposted, but instead was met with someone who obviously got out of bed the wrong way this morning. Truly shocked by the responses I got to my questions. There really wasn't any need at all to be like that. I was happy to be guided to the most suitable line to achieve what we needed, but instead was met with aggressive replies with loads of question marks at the end! Shocking service. They have just lost any future business with our company and our clients who come to us, and any future recommendations. I'm fully expecting a response to this that's just as bad!

20. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for taking the time to share your feedback. I’m very sorry to hear about your recent experience and that the support you received fell well below the standard you should expect from us.

You were absolutely right to expect clear guidance and helpful direction when asking about product options and branding capabilities. The tone and responses you describe are not acceptable, and I sincerely apologise for the frustration this caused.

We are looking into this internally so we can fully understand what happened and ensure it does not occur again. Your feedback is being taken seriously.

If you are open to it, I would welcome the opportunity to discuss your requirements properly and help identify the most suitable product options for what you were trying to achieve. Please feel free to reply directly to this email, and I will personally ensure you receive the support you were originally seeking.

Again, I’m very sorry for the experience you had, and thank you for bringing this to our attention

Bewertet mit 5 von 5 Sternen

Great service

7. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your feedback! We’re glad to hear you received great service again and really appreciate your continued support.

Bewertet mit 5 von 5 Sternen

Another excellent experience working…

Another excellent experience working with Sam.

15. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your great feedback. We’re delighted to hear you had another excellent experience working with Sam — I’ll be sure to pass this on to him. We really appreciate your continued support.

Bewertet mit 5 von 5 Sternen

As vice chair of a parent carer forum…

As vice chair of a parent carer forum branded merchandise is important to us. Amar at the branded company was a huge help, polite and helpful, keeping me updated constantly with my requests.

12. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for taking the time to share your feedback. We’re really pleased to hear that Amar was helpful, polite, and kept you well informed throughout the process. We understand how important branded merchandise is for parent carer forums, and we’re glad we could support you. I’ll be sure to pass your kind comments on to Amar.

Bewertet mit 5 von 5 Sternen

Attentive service from Amar.

Attentive service from Amar.

Thank you

14. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your feedback. We’re pleased to hear you received attentive service from Amar — I’ll be sure to pass this on to him.

Bewertet mit 5 von 5 Sternen

Excellent customer Service

I had an excellent experience from start to finish. The customer service from Amar was outstanding—very friendly, approachable, and efficient in handling my queries. Communication was clear and timely, which made the process smooth and stress-free.
The product arrived exactly on schedule, well-packaged, and in perfect condition. The quality exceeded my expectations, and everything worked as described. It’s clear that attention to detail and customer satisfaction are priorities for this company.
Overall, I’m extremely pleased with both the service and the product. I would highly recommend them to anyone looking for reliability, quality, and great customer care.

14. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your fantastic feedback! We’re delighted Amar provided such friendly and efficient service, and that your order arrived on time and in perfect condition. We really appreciate your recommendation and are thrilled you’re happy with both the service and product.

Bewertet mit 5 von 5 Sternen

Great helpful service

Great helpful service, fabulous product. Delivered ahead of schedule. Very Happy :)

12. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your kind feedback! We’re delighted you found our service helpful and that your product arrived ahead of schedule. We’re thrilled you’re very happy with everything!

Bewertet mit 5 von 5 Sternen

Customer service at its very best!

Wow! This was customer service at it's very best! I made an enquiry on Monday and by Friday, I had 60 very cute Max The Monkey with printed T-shirts. Amar was amazing and answered every email very quickly and efficiently meaning that my order arrived in record time. Max is perfect, exactly what we wanted as a memento for the cast members of our theatre group. Will definitely use this company again. Thank you Amar!

5. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your fantastic feedback! We’re thrilled Amar could provide such quick and efficient service, and that Max the Monkey was exactly what you wanted. We really appreciate your support and look forward to working with you again!

Bewertet mit 5 von 5 Sternen

Fast, quality service

Amar was great at ensuring our order was delivered on time (a day earlier which was a bonus!). Friendly and quick to respond to emails and queries.

Product quality seems great, haven't used the products yet but very pleased so far.

Good range of products to choose from.

7. Januar 2026
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your feedback! We’re delighted Amar could provide friendly, fast service and that your order arrived ahead of schedule. We’re glad you’re happy with the products so far and appreciate your kind comments!

Bewertet mit 5 von 5 Sternen

Attention to detail makes all the difference

We have worked with Sam Lane of the Branded Company over several years and always found him to be extremely professional and helpful. Sam is always pleasant and polite and has gone above and beyond to provide the best products, often to our demandingly high specifications. I often happily recommend the Branded Company to fellow business people.

12. Dezember 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your fantastic review! We’re thrilled to hear that Sam and the team at The Branded Company have consistently met your high expectations. We truly value your continued trust and appreciate the recommendation to others. Looking forward to working with you again!

Bewertet mit 5 von 5 Sternen

Another positive experience with The…

Another positive experience with The Branded Company. We know that Sam Lane will always reply and quote us with speed. We often have timeframes that are tight and Sam does his level best to meet these for us and will work with us to achieve difficult deadlines.

10. Dezember 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for the great review! We're pleased to hear that Sam has been able to meet your tight deadlines and provide quick, reliable service. We value your continued trust and look forward to supporting your future projects!

Bewertet mit 5 von 5 Sternen

A great experience dealing with Lou

A great experience dealing with Lou. The whole process was effortless on my part and couldn’t have been happier with our final product

8. Dezember 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your wonderful feedback! We're so glad to hear that Lou made the process effortless and that you're happy with the final product. We look forward to working with you again!

Bewertet mit 5 von 5 Sternen

Great products and any minor problems…

Great products and any minor problems we've had have been rectified immediately. Lou is always quick to respond with products and quotes, making it very easy.

4. Dezember 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your feedback! We're glad to hear that Lou has been quick to address any issues and make the process easy for you. We’re thrilled you're happy with the products and look forward to continuing our partnership!

Bewertet mit 5 von 5 Sternen

We had a fantastic experience with…

We had a fantastic experience with Lennon at The Branded Company. He turned around our request for little branded badges in no time and the filmmakers loved them. Will definitely return to this company and use them again.

13. November 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your fantastic review! We're thrilled to hear that Lennon delivered your branded badges quickly and that the filmmakers loved them. We look forward to working with you again soon!

Bewertet mit 4 von 5 Sternen

Very good service

Very good service, good communication would highly recommend

5. November 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for the positive feedback! We’re glad to hear you had a great experience with our service and communication. Your recommendation means a lot to us!

Bewertet mit 5 von 5 Sternen

Great Experience!

We had a great experience ordering from The Branded Company with Lou - we had quite a tight turnaround to get the badges we ordered in for an event, and Lou was so helpful and accommodating. The badges arrived with time to spare and looked fantastic!

2. Dezember 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your wonderful review! We're thrilled Lou could accommodate your tight deadline and ensure the badges arrived on time and looking fantastic. We look forward to working with you again soon!

Bewertet mit 4 von 5 Sternen

Thank you Sam L !

Thank you Sam L for helping me choose the best chargers for what we needed! They look great and you were so helpful!

1. Dezember 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your kind words! We're glad Sam could help you find the perfect chargers and that you're happy with how they turned out. We look forward to helping you again soon!

Bewertet mit 5 von 5 Sternen

The Branded Company came to the rescue…

The Branded Company came to the rescue when an event organiser lost our swag. They pulled out all the stops and got quality branded items printed and delivered to the venue in less the 24 hours from order to delivery!

28. November 2025
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your amazing feedback! We're thrilled we could step in and deliver your branded items on time, especially under such a tight deadline. It’s always a pleasure to help out in a pinch!

Bewertet mit 5 von 5 Sternen

Nothing short of exceptional

Nothing short of exceptional! The Branded Company always make the impossible feel easy.

I’ve ordered everything from mugs to water bottles and from aprons to tote bags. The quality is always flawless. Nothing is ever too much for them; even when I needed custom boxing gloves made, they handled it without hesitation.

Muzi’s “nothing is impossible” attitude sets them apart. They consistently go above and beyond, delivering premium products with genuine, old-school customer service. The kind where they actually care, solve problems quickly, and go the extra mile every single time.

If you want reliability, creativity, and craftsmanship all in one place, this is the merch company you can trust. Highly recommend!

17. November 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you so much for your incredible review! We're thrilled to hear that Muzi and the team have consistently exceeded your expectations. It’s our goal to make the impossible feel easy and deliver premium products with the best customer service. We truly appreciate your trust and recommendation, and we look forward to continuing to support your creative needs!

Bewertet mit 5 von 5 Sternen

We have used The Branded Company for…

We have used The Branded Company for the past two years for our corporate Christmas gifts.
On Both occasions we have received a 5 star worthy service, communication from Lennon throughout the design process to ordering has been fantastic and the quality of the product ordered has been brilliant.

24. November 2025
Bewertung ohne vorherige Einladung
The Branded Company-Logo

Antwort von The Branded Company

Thank you for your wonderful review! We’re so glad to hear that Lennon provided excellent service and that you were happy with both the process and the quality of the products. We look forward to working with you again next year!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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