I bought 2 trimmers from the Beard Club and unfortunately it will be my last. The prongs broke on level 1 of my clippers and I didn’t see any replacement parts on line so I emailed customer servic... Mehr ansehen
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Das sagen Bewerter
The Beard Club has by far the best product that honestly works , on your beard for filling in patchy spots. I was very satisfied with my results, I will be starting up my subscription again in the fut... Mehr ansehen
I only 1 major issue. Upon canceling my subscription/s each and every individual item needed to be removed separately. Along with 3 different stages of "are you sure you want to cancel" in different... Mehr ansehen
I feel listened to whenever I reach out to their customer support. I’ve been using the product for 6 months now and have seen the changes but I’m not where I now my beat can be. So I’m going to keep u... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Best Beard Care + Growth Products. Build your own Grooming Kit! Beard Oils, Growth Oils & Vitamins, Balms, Waxes, Creams, Shampoo, Body Wash, Combs & Brushes.
Kontaktinformationen
Newport Beach, Vereinigte Staaten
- thebeardclub.com
Keine Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
My experience with the customer service was amazing!
My experience with the customer service team was more than amazing. They assisted me immediately and solved my issue without any problems.
Great Product
Beard club products have repair my damaged Beard. My beard is soft and more manageable due to the growth oil and both conditioners I use. I Highly recommend the use of these products and more. I am a very satisfied costumer and will continue to use these products.
Good service
Helpful and prompt
They literally responded to my… situation
They literally responded to my situation, responded immediately,and rectify the problem immediately, I would highly recommend without hesitation, an absolute pleasure…. sincerely, Alan Paul Marks…..
Communication and product amazing
Communication and product amazing
Amazing
I bought their product a little over a year ago, and I had a small problem, but they fixed it right away.
Their customer service is fantastic, and the beard trimmer is amazing. I’m definitely sticking with them!
DO NOT ORDER FROM THEM!!!
I am extremely unimpressed with this company. I emailed them to request a return on my package, and they agreed and sent me an address to mail the package back to. They assured me I would be reimbursed after it was processed on their end. That was a month and a half ago and I was never reimbursed. I emailed several times to check on the status of my return, and I even received verification it was delivered from UPS. Literally stole my money and they are ghosting me now.
I bought a trimmer from a third party…
I bought a trimmer from a third party supplier and they wouldn't send me a $.05 screw to replace it. Horrible customer service.
Original order came in quick & is…
Original order came in quick & is packed very well. Forgot it was a subscription & they don't have a number to call, but holy cow did they respond fast in the middle of the night for east coast. Smoothest email support ive ever had. If it's automated, must be some form of Ai & very good at that. Quickly canceled my subscriptions & refunded my order before it shipped! ( I responded to the charge within like 1hr) Thanks! Beard club kicks ass.
They were polite and professional
They were polite, professional and respectful. This is a great company with great products and even better customer service.
Amazing and very useful products
Amazing and very useful products, their products have a very very good price and quality plus not to mention the scents available for them are manly and very strong, to top it off their customer service is top tier fast, and a variety of options is given to accommodate your needs
I needed to access the link and follow…
I needed to access the link and follow my order but link was not active for me. So I emailed the source of the your email. Within perhaps 15 minutes, I received another email with an active link. I was able to get on the link and read when my product is to arrive.
The products are working great
The products are working great. Delivery was quick and the instructions were easy to follow. Would definitely recommend
The products are top notch
The products are top notch. I especially like the beard vitamins and spray vitamins.
Customer service is top notch as are their products
Love their products so much I had 2 subscriptions!
I had two subscriptions because I love the products so much. By just responding to an email, I requested to have the two subscriptions merged into one that ship at the same time. They sent a reply within minutes making sure I wanted all the products included and when I was wanting the items to ship. I took out items I don't go through as quickly, and they got back to me with a confirmation again, within minutes!
Super fast response to my email with…
Super fast response to my email with excellent communication through out.
resolved my most recent inquiries
resolved my most recent inquiries, quickly and efficiently and left the door open to do repeat business in the most positive way.
The Team is responsive
The Team is responsive, solutions oriented and professional.
Great Beard products
The representative understood after I made it clear that I prefer to purchase items as I need them, and a subscription wasn't for me. Being a senior on a fixed income during this failed economy, I'm limited on spending.
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