Terra Universal, Inc. Bewertungen 

Al Peterson was very helpful and adept at balancing the mission requirements with the options available.

The chat guys - for example Long at Terra-Universal are knowledgeable and quickly helpful. And shipping on some products are from stock!!

Long was very helpful and attentive

The sales associate was friendly and helpful.

Requested a quote from the website. It was pretty straight forward. The next day Al Paterson sent me the official quote. By then I needed everything before the holiday. Al did everything within his power to make sure it happened. He went beyond my expectations to help me revise the quote. I will definitely reach out to Terra Universal to purchase more cleanroom equipment.

Very helpful!
I'm not familiar with this product, but I had a customer request for it. Long Le was so patient and helpful, and walked me through everything I needed.

Al was fast, friendly, and very cooperative with all of my requests. Thanks to Al, the whole process went very smoothly!

Customer service has been excellent. Al Peterson was an incredible help throughout the entire process—knowledgeable, responsive, and committed to making sure everything went smoothly. His customer service truly stood out. West is looking forward to putting our new Terra Universal products to use, and we look forward to working with the team again in the future.

Daniel Magpayo was extremely tentative, responsive, friendly, easy to work with and helpful.

Jose responsiveness

Extremely helpful, knowledgeable, and fast response time. Outstanding customer service and patience with our many quote revisions.

Long provided thorough, quick responses and was patient will I collected the information needed.

I received the 3 tables yesterday.    The welding seam of one of the tables does not look is done in the welding process.   Please see the pictures below.  The last 2 photos showed the good table.

All 3 purchases I ordered in the last year, I encounter issue.   The 2nd order I placed came with a wrong shelf size and still has not been resolved yet.   The 1st order got delayed for over 6 months and the sliding door is short, keep falling off.   This is not acceptable.     

Long Le, was great on the chat. We were able to get my questions answered, and I'm getting a quote from you all on these products.

My first time ordering from Terra Universal and I had great customer service with Jose.

Excellent interactions with Daniel (Sales Engineer)
Daniel was very communicative and willing to assist during the whole of our interactions. I would certainly work with him again.

Very easy to deal with via chat.

Great customer service! Long Le was very kind and answered all my questions.

Brandon was very patient and responded and in a timely manner during a sales order for extra shelving.

Thanks,
Gene

I highly appreciated Monica's response time. She was quick and very kind! I will be reaching out to her with any cleanroom business that comes my way.