Teppana UK Bewertungen 

Great Customer Service on delivery and order processing and great rug

I love the rug. Just what I was looking for. My only slight disappointment is that the rug is about 4 inches longer than the underlay. But overall I love it.

My new rug gives me pleasure every time I step onto it in the morning! I'm also happy to know that my dog's dirty paws won't matter because the rug is washable. The delivery took a day or two because it comes from Germany but it was worth waiting for and arrived in perfect condition.

So Delivery took a long time to come, around 5 weeks however when arrived was packaged really well. I’m not sure why but I purchased the under lay for Uber the rug, I’m confused as it came in two halves, meaning through time and traffic you see the dip in the rug.
Also I had the zebra print rug it is beautiful looks lovely in my lounge but already has faded in parts having only had one wash, on a positive though it drys really quickly.
Great concept but for the price I expected better quality.

Love our new rug

Absolutely gorgeous rug, superb quality. Despite having white in the pattern, and the rug being in the kitchen with a mud loving dog in the family, so far just a quick vacuuming is all that's been needed. The fabric just seems to repel any dirt ! But at least I know that when needed I can just pop the rug into the washing machine. Would definitely recommend.

Great choice of colours and sizes - lay beautifully and washing is so easy - which is great when you have pets. They dry really quickly too.

The quality of the rug is excellent. The colours as seen. There was a long delivery time which was not highlighted until after I had purchased the rug.

I waited weeks for the runner to arrive, only to be told it had been sent back to Germany with no explanation of why it wasn’t delivered. The address was correct, Teppana advised me to get in touch with the carrier to find out why I hadn’t received it. But at this point I was too frustrated as I had waited weeks. I said I wanted a refund which, to Teppanas credit, was refunded very quickly.

it arrived in good time, looks nice and is well made

100% delighted with my rugs.
Easy assembly, easy maintenance
Great choice

Very poor quality and poor customer service. Not at all like the photo. I contacted about returning item and no reply. Very poor. Would not recommend.

I ordered three rugs one came almost immediately and the other two took a bit of time but oh so worth the wait. My house looks beautiful now they just finish it off.

Just what I was looking for, for my hallway.
Arrived quicker than estimated delivery

The rug arrived on time and was up to expectation.

I am extremely pleased with my purchase. Looks just as I imagined it. Looks great in my kitchen dinner.

Took a long while to arrive , but worth the wait.
Easily fits in the washing machine, comes out nearly dry. Finishes perfectly in the tumble dryer.

Good quality rug and underlay.
I needed a rug that was a slightly odd size compared to others I’d seen. This was more expensive, but I like the fact it’s washable as I have a dog and after searching everywhere I kept coming back to this one. Initially ordered one that was too small, return was hassle free and free.
Delivery took a long time - 6 weeks, (this is mainly due to it being handmade and in Germany), but as rug had gone down in the sale by the time I received it, I emailed asking for a price match and they refunded me some money.
The only reason it’s not 5 stars is the communication took a while when waiting for delivery. Went about 4/5 weeks after ordering before I heard anything and when spending a lot of money needed a bit of reassurance it was being made and an expected time frame.

I just received my beautiful hallway rug. My purchase was well waiting for as these lovely rugs are made to order. The selection of patterns and colours is wonderful - soft and easy to the eye and fit into any home decor. The order process was straightforward and the final product was beautifully packaged. These rugs are pleasing to look at, versatile, environmentally friendly and easy to care for.