Very knowledgeable about the product. We had sufficient time to try out different jammers and sizes without feeling rushed despite it being their closing time
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that... Mehr ansehen
First class service and stock availability. Treated myself to new goggles and a rucksack, and sought advice on hand paddles. The paddles suggested were not in stock but received a message as soon as t... Mehr ansehen
It would have been 5 stars apart from the product (men’s swim jammers) sizing was far smaller than expected. As a result I had to exchange for the next size up and even they are a bit ‘snug’. I can’t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Swimsport is a family run business providing a curated range of high performance swimwear, goggles, backpacks and training aids from the world's best brands such as Arena, Funky Trunks, Funkita and TYR.
Kontaktinformationen
8 West Pasture Close, LS18 5PB, Leeds, Vereinigtes Königreich
- 0113 360 9400
- info@swimsport.co.uk
- swimsport.co.uk
4.8
Hervorragend
209 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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great service!!
the ordering process was so easy and the goods were received very quickly!!
27. April 2024
Great customer service
Great customer service!
Speedy delivery - great items, at a great price.
26. April 2024
I was incredibly impressed with the delivery time
I was incredibly impressed with the assistance I received from this company when selecting goggles for my child. Their communication was excellent, and the delivery was remarkably fast. Overall, a fantastic experience!
2. Mai 2024
Above & beyond customer service 🙌🏻
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that competitive swimming is still running through their family means they understand the wants and needs of their customers. I will always come here first when looking for our swim supplies for our 2 young swimmers. 🏊🏻♂️
2. Mai 2024
Great fast service with a personal…
Great fast service with a personal touch. Would definitely recommend
1. Mai 2024
quality and quick service
30. April 2024
Super fast delivery and good prices…
Super fast delivery and good prices compared to other sites.
30. April 2024
Great service
Great service. I’ll definitely use Swimsport again. My order came quickly, which my daughter was delighted with and there was also a small bag of Haribo sweets included - a lovely touch. Thank you!
28. April 2024
Would happily order again
I was reluctant to buy because I’d never heard of the company but I’m glad I did. The price was the best after a long internet search, postage was free and it was really quick. Very happy, thank you!
14. April 2024
Extremely disappointed
Extremely disappointed. Unfortunately I had to return one of the swim packs I purchased for my children as it was too big for one of them. As this is a small company be prepared to pay your own refund fee, which I did without questions asked. I was shocked to receive a refund less than what I paid for the item. I questioned why I did not receive a full refund and was provided with some confusing lame excuse about promo offers, mind you no where does it state this on line prior to purchase. I expected to receive a full refund for what I paid but instead this small time business chose to steal from a customer for a couple of quid. Very poor customer experience and the communication thereafter was worse. Never have I experienced such poor customer service. I will shop elsewhere and do not recommend.p.s. watch your returns as it's returned to a home address, I paid for signed delivery but no one was home and the picture showed the parcel being left on the doorstep of the home, if the parcel went missing I would have had no refund however if you accept refund you need to be there to accepts returns.
15. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swimsport
We are disappointed you weren't happy with your experience as we strive to provide excellent customer service. You placed an order for 2 backpacks using a promotional discount for orders over £60. On returning one of the items the revised order value was below £60 and therefore we refunded you the difference between the original order amount and the revised amount now the terms of the promotion were not met. We responded promptly to all communication setting out the basis on which the refund had been provided. We at no point stole from you and refunded the disputed amount as a gesture of goodwill.
Very happy and highly recommended .
5. März 2024
Fantastic customer service and great…
Fantastic customer service and great product range! Thank you
26. Februar 2024
Super helpful
Super helpful, managed to get the correct size for my daughter. We struggled a bit sizing wise and they couldn’t have been more helpful.
13. Februar 2024
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