I worked with Swain Destinations on a two week trip to Australia. We had the trip of a lifetime! From hotels to tours to transfers to flights and more, Swain Destinations planned everything flawlessly... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Mehr ansehen
Unternehmen hat geantwortet
Swain did a fabulous itinerary for our 3 nation African adventure. The camp venues and the tours, particularly in Capetown SA were superb. Our guides and transfers all went seemlessly, as arranged b... Mehr ansehen
Unternehmen hat geantwortet
Swain worked with our travel agent to put together an itinerary for New Zealand that fit our budget and objectives perfectly. Swain was on top of every day's events schedule with text confirmations o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Kontaktinformationen
19041, Haverford, Vereinigte Staaten
- 1-800-227-9246
- info@swaindestinations.com
- swaindestinations.com
4.9
Hervorragend
228 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All around excellent!
We have used Swain Destinations for over a dozen trips to Africa, Australia/NZ and India. Never once on any of them has any single arrangement (accommodations, rides, guides, etc) ever not worked perfectly. It's hard to get better than that!
20. August 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear TK,
Thank you for your loyalty and support of Swain Destinations. It is wonderful to hear that all of the arrangements for your trips have worked so well. Travel is such a joy and we are happy to have been of assistance to you!
Kind Regards,
Anne Pace
Customer Success Manager
This was my first time using Swain and…
This was my first time using Swain and it was great. I had car's or buses picking me up all times of the day for airport runs, tour pick ups or returns to the airport. Everything went smooth! Hotel locations were good. I did down grade the hotels because of the trip cost and I was happy with the place that they picked.The person I worked with building the trip (Darren) was great with suggestion and trying to get as much into a day as we could handle. I would use them again.
15. August 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Bob,
Thank you for your comments and we are pleased to know that we were able to plan such a good trip for you and that all of the arrangements worked so well.
Kind Regards,
Anne Pace
Customer Success Manager
The total agenda
The total agenda, scheduling, and service by Swain for our recent 5 week travel in Africa was beyond my greatest expectations. Every location was spectacular. All the travel arrangements and custom private experiences were absolutely perfect. The safari and city guides were not only extremely knowledgeable, but were so pleasant that we instantly felt like their personal friends. And, even when there were a few minor transportation delays, the Swain staff always had the situation in hand before I had a chance to alert them. The overall total service by the staff at Swain was exceptional. Everyday, our "in Africa" Swain contacts reached out to check in with us. They are the best I have ever worked with.
12. August 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Mr. Blank,
We are thrilled that your 5 week African adventure exceeded your expectations and that you had the opportunity to experience such an amazing destination, with the guidance and dedicated service from our Swain Destinations staff on the ground.
Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Always easy to work with and amazing…
Always easy to work with and amazing staff!
7. August 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Ena,
Thank you for taking the time to share your experience. Your comments are much appreciated and we are so pleased to know that you have enjoyed working with our team at Swain Destinations.
We value your partnership and support.
Kind Regards,
Katie Manly
Vice President of Sales and Marketing
Swain Destinations was amazing
Swain Destinations was amazing. They were on top of every detail from the minute we landed to the time we left. I would highly recommend using them for any trip to Africa, Australia or New Zealand.
26. Juli 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Brett,
Thank you for your recommendation and we are delighted you had an amazing experience with Swain Destinations and that all arrangements were so seamless on your trip.
Kind Regards,
Anne Pace
Customer Success Manager
Very Good company and best service and…
Very Good company and best service and the agents very informative I would love to book my future trips with them
24. Juli 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Mr. Mistry,
We appreciate your feedback on our service and in working with our agents. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Amazing agents and extremely…
Amazing agents and extremely knowledgeable of your product.
21. Juli 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Joann,
Thank you for your comments and we are so glad to know that you have enjoyed working with our team at Swain Destinations.
We value your support.
Kind Regards,
Anne Pace
Customer Success Manager
South Africa
Our trip that Swain Destinations planned to Africa was great from start to end. Planning was very easy and the entire trip was seamless. We were there almost three weeks and stayed in 6 different locations. We never had to worry about our next location or any logistics in moving from place to place. All internal transfers and flights were handled and everything was planned out down to the small details.
13. Juli 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Nicole,
Thank you for your follow up to your Africa trip. It is truly a pleasure to know that you experienced such a great trip, with all of the arrangements working smoothly during your stay in different locations in Africa.
Kind Regards,
Anne Pace
Customer Success Manager
Over 20 years experience withh Swain Destinations
I have been dealing with Swain Destinations for over twenty years.
My clients have always been delighted with their excellent products and services. Grant St. Clair has helped me give them a wonderful holiday experience they will remember all their lives. Should they have any problems while away on their trip, the Swain 800 number
office there has solved all their needs. Potential travelers appreciate all the information in the Swain Destinations brochure I give to them.
10. Juli 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Delysia,
We appreciate your partnership and support of Swain Destinations for so many years. Wonderful to receive your feedback and to know that your clients have been pleased with our products and services.
Thank you.
Anne Pace
Customer Success Manager
Australian DREAM VACATION!
Australian DREAM VACATION!! The Swain Destinations team took a 28 year old dream of two young kids, and turned it into a trip of a lifetime. They are a true CLASS ACT and have earned my business from here on out. They scheduled 15 days of Australia, starting in Sydney, migrating to Ayers Rock, then Cairns to Port Douglas, Brisbane and back to the US. Site seeing, hiking mountains, hugging koalas, diving the great barrier reef, dinner cruise, car service....I cant tell you how impressed I was that everyone from age 12 - 72 was included in EVERY activity - EVEN THE ZIP LINING!! GREAT JOB!
8. Juli 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Dave,
What an adventure you and your family have had and we are delighted to have been a part of your trip of a lifetime! it is lovely to know that everyone in the group enjoyed so many special experiences in different parts of Australia. Thank you.
Kind regards,
Anne Pace
Customer Success Manager
Excellent job with planning our New…
Excellent job with planning our New Zealand trip, with tailoring to our interests, attention to detail, and great follow up. There were very few glitches, and these were dealt with promptly and effectively. Kathryn, our travel advisor, was very knowledgable, conscientious, and pleasant to work with. Great job team Swain!
8. Juli 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear ZS,
We appreciate your feedback following your New Zealand trip and we are very pleased to know that your experience was such a positive one.
Kind Regards,
Anne Pace
Customer Success Manager
We loved every minute!
We loved every minute. The personal
Touch and planning is unparalleled and the accommodations chosen were divine. They work with tremendous local guides that
Bring the locales to life.
4. Juli 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Kay,
We are so pleased to know that you loved every minute of your vacation with us and thank you for sharing your feedback.
Kind Regards,
Anne Pace
Customer Success Manager
Always professional
Always professional, always reliable, always there for me and for my clients. In my opinion the most knowledgeable team for Australia, New Zealand, Africa and the South Pacific.
14. Juni 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Janet,
Thank you for sharing this wonderful review and for your continued loyal support. It's always our pleasure to be able to work with you in planning these incredible adventures!
Kind regards,
Barbara Rake
Customer Relations Manager
Happy clients
Happy clients! Cook Islands exceptional itinerary - loved everything!
10. Juni 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Barbara,
It's wonderful to hear that your clients loved their time in the Cooks! Thanks so much for sharing this "happy" feedback and for your wonderful support!
Kind regards,
Barbara Rake
Customer Relations Manager
Excellent Australia Adventure
Swain Destinations made our brief trip to Australia quite memorable from expert guides, seamless and efficient planning. Everything was perfect!
26. Mai 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Nikki,
Thank you very much for sharing this review on your recent trip to Australia with Swain Destinations. It's wonderful to hear that your short but sweet trip went seamlessly! We hope to be able to assist you again with your future travels.
Kind regards,
Barbara Rake
Customer Relations Manager
What a trip
Super people to work with who put together a great trip that we will always remember.
They know the best places to stay and the best things to do and the 28 day trip they put together for us included all of them. Due to weather problems our flight was a day late getting to Australia and we had a trip to look for Koloa bears that we were going to miss and Swain made arrangements for our driver to pick us up from the airport and drive us out of the city to catch up with out tour. Normal tour operations don't do this.
25. Mai 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Dan,
Thank you for taking the time to share your feedback and we are thrilled to hear that you had such a memorable trip to Australia and New Zealand! We are always so proud of our knowledgeable team of consultants who put their passion into every itinerary they design. It is great to hear that we were able to adjust your itinerary after your flight was delayed so you could see those adorable koala bears as that is something not to be missed! We hope we will have the opportunity to assist you with your travels again in the future.
Kind regards.
Barbara Rake
Customer Relations Manager
Swain rocks!
This is our third trip with Swain. While there were a few things we might do differently, overall this was the trip of a lifetime!
21. Mai 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Celia,
Thank you for sharing this review and for entrusting us once again with your travels! We'd love to hear more of your feedback so I will be reaching out directly to you, but we are so pleased that this recent trip to China was a trip of a lifetime for you. We'll look forward to helping you plan your next travel adventure and thank you for being such a loyal Swain Destinations traveler.
Kind regards,
Barbara Rake
Customer Relations Manager
My clients were completely blown away…
My clients were completely blown away by the itinerary your agent Connie Campos designed for them!
17. Mai 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Jean,
Thank you so much for sharing this great feedback and it's fantastic to hear that your clients were blown away by their custom itinerary with which Connie assisted you! I'm so glad we could be a part of such a memorable experience and we look forward to working with you again in the near future. Your support is very much appreciated!
Kind regards,
Barbara Rake
Customer Relations Manager
Try Swain for your next Australian Adventure
Swain was prompt and provided great service. I typically use online solutions to keep track of all of my travel records and didn't think that I would use the "paper" binder that they provided. The paper binder was fabulous. It had everything I needed day by day and also listed info by subcategory. It turned out to be a great resource!
5. Mai 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear James,
Thanks very much for your great feedback and we're so glad to hear that you found the leather travel document wallet to be so useful. It is handy to have everything you need in one spot and many travelers also find the wallet to be a nice memento from their travels. We hope to have another opportunity to be a part of your future travels adventures.
Kind regards,
Barbara Rake
Customer Relations Manager
Everything went well on the trip
Everything went well on the trip. Loved Salamanca Inn and Strahan Village especially. Only criticism I have is that Swain pushes towards high-end options; in some cases they provide only high-end options. I was able to suggest and renegotiate these, and in one case, find an alternative option that Swain was unable to provide. For non-travel savvy or less tech-savvy people, this would be a real problem.
5. Mai 2019
Bewertung ohne vorherige Einladung
Antwort von Swain Destinations
Dear Julie,
Thank for sharing your valuable feedback on your recent planning and travel experience with Swain Destinations to Tasmania. Tasmania is such a charming and beautiful destination and it's wonderful to hear you enjoyed your time here. We do apologize that we were unable to accommodate the standard of touring options which you had preferred. We are typically able to offer services in several price ranges and styles so this is something we will be sure to look into.
Thank you again for taking the time to provide your comments as we are always very interested in designing the best custom travel experience to suit our individual clients.
Kind regards,
Barbara Rake
Customer Relations Manager
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.