Swain Destinations Bewertungen 

228
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I worked with Swain Destinations on a two week trip to Australia. We had the trip of a lifetime! From hotels to tours to transfers to flights and more, Swain Destinations planned everything flawlessly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Swain did a fabulous itinerary for our 3 nation African adventure. The camp venues and the tours, particularly in Capetown SA were superb. Our guides and transfers all went seemlessly, as arranged b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Swain worked with our travel agent to put together an itinerary for New Zealand that fit our budget and objectives perfectly. Swain was on top of every day's events schedule with text confirmations o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseanbieter
  2. Reisebüro

Vom Unternehmen geschrieben

Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

228 Bewertungen

5 Sterne
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1 Stern

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4.9

Alle Bewertungen

(228)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Kathryn at Swain is fabulous to work…

Kathryn at Swain is fabulous to work with and very knowledgeable.

23. Dezember 2019
Bewertung ohne vorherige Einladung
Swain Destinations-Logo

Antwort von Swain Destinations

Dear Melanie,
Thank you for your comments and we are happy to learn that you have enjoyed working with one of our knowledgeable and professional consultants.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Every single detail handled to…

Every single detail handled to perfection!

9. Dezember 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Karen,
We are delighted to know that your trip was a success and that every single detail was handled to perfection. Thank you!
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Australia, New Zealand , and Fiji

Swain Destinations is an A+ vendor to work with from start to finish. Their agents are very knowledgeable, professional and were a pleasure to work with. They got back to me within 24 hours with a detailed itinerary , really making my job very easy. What I always like about Swain Destinations is that they listen to what my clients want to see and do. Excellent service and excellent products.

2. Dezember 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Valerie,
Thank you for your comments and your A+ rating, which we appreciate. Our goal is to ensure that you have a seamless experience in working with us and to provide excellent service and products for you and your clients.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 4 von 5 Sternen

Great Travel Partners

I love getting rave reviews from my clients and Swain is my "go to" destination partner for Australia & New Zealand. They work with me every step of the way to ensure my travelers have a great experience. thanks for making we look good!

20. November 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Kathleen,
We are happy to know that your clients give you rave reviews after they have returned from their travels. We appreciate your partnership and look forward to continuing to work with you to ensure your clients have a great experience when traveling with Swain Destinations in Australia and New Zealand.
Kind Regards,
Anne Pace
Swain Destinations

Bewertet mit 5 von 5 Sternen

Always great from beginning to End to…

Always great from beginning to End to deal with all the Staff at Swain.

30. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Cynthia,
We value your support and your partnership and we appreciate your positive comments about working with our staff.
Kind Regards,
Anne Pace
Swain Destinations

Bewertet mit 5 von 5 Sternen

Very responsive through the entire…

Very responsive through the entire booking process. My Swain booking agent also checked in with the lad operator during their holiday to see if my clients were having a good time. They noted that to me upon their return.

29. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Howard,
We appreciate your follow up comments and to know that your clients also appreciated our service, particularly during their travels.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Kathryn Fisher is wonderful to work…

Kathryn Fisher is wonderful to work with.
Thorough and detail oriented.
She definitely knows her stuff and my clients
always return delighted with their experiences
in Australia or New Zealand.
I have a couple on a 25 day tour right now and i'm
sure their reactions will be similar.

25. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Sandra,
Thank you for sharing your comments on working with one of our consultants and we are so happy to know that your clients return from Australia and New Zealand delighted with the experiences they have had while traveling.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Grant St Clair is very knowledgeable…

Grant St Clair is very knowledgeable and professional. He is a pleasure to work with. He makes my easy.

23. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Hello Lynda,
Our goal is to provide you with our professional expertise and the most up to date local knowledge to make trip planning a seamless experience. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Loved the updates and client came back…

Loved the updates and client came back said everything was amazing to Africa. Would definately use them again!

15. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Vicky,
We are happy to hear that your clients had an amazing experience on their recent trip to Africa. The staff in our local office in Africa communicates with clients while they are traveling, so that you can be kept updated as well. We look forward to assisting you with future travel arrangements to one of our destinations, Africa, Asia or Oceania.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Great travel company

Great travel company. Professional, helpful and planned wonderful trip to Australia.

3. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Mrs. Menkus,
Thank you for sharing your recent travel experience and we are so pleased to know that you had a wonderful trip and that you found our company to be so helpful and professional.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

My Swain Experiences. After almost 17 trips to include 8 to…

After almost 17 trips to include 8 to Africa planned through Swain, I am not only extremely pleased with my experiences, but have recommended Swain to family and friends for their travel plans.

1. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Mr. Sheppard,
Thank you for your continued support and recommendation of Swain Destinations. We value your loyalty in planning your travel arrangements with us.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 4 von 5 Sternen

Great Travel Experience

Very good experience! Great reliable information and attendance to details.

28. September 2019
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Antwort von Swain Destinations

Dear Mr. Robinson,
Thank you for your comments and we are pleased that you had a very good experience and enjoyed our reliable information and attention to detail.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

The location of hotel choices was…

The location of hotel choices was perfect. The pick up-drop off from/to hotel/airports was always on time. Had a great time.

27. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Lynda,
Thank you for letting us know that you had a great time on your recent vacation. The location of your accommodation is an important factor as are all of the transfer arrangements within your itinerary!
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Everything was excellent- pre trip and…

Everything was excellent- pre trip and during trip!

25. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Figs,
Thank you for your comments on our service and your trip. We appreciate your feedback and are very glad to know your trip was excellent.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Awesome travel firm to work with

Awesome travel firm to work with. Every trip was amazing. Thank you.

25. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Greg,
We value your support and we are pleased to know that each trip has been amazing and that working with us has been such a positive experience for you.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 4 von 5 Sternen

My second very good experience with…

My second very good experience with Swains.
I booked a big trip at the last minute, and the folks at Swains were very patient and helpful, and worked hard to accommodate my schedule.

20. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Osmocene,
We are pleased to have been able to assist you with the last minute arrangements for your trip and to know that this has been your second good experience with us.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Fantastic trip to Rwanda and Tanzania with Swain

Swain Destinations created an amazing trip for us to Rwanda and Tanzania. They were able to make the journeys seamless and connected us with incredible local guides each step of the way. Really enjoyed working with them to develop the itinerary and knew they were accessible during the trip as well.
Their experience in working with different tour operators and excursions across both countries was invaluable to us. We knew we were in trusted hands the whole time.

17. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Paula,
Thank you so much for sharing your thoughts about your trip to Rwanda and Tanzania. It does sound like an amazing experience in each country and we are so pleased to have been part of this journey with you.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Creative itineraries!

They are excellent in designing
Creative experienced in
their destinations. The
guides and touring are
the best in each location
and the pricing is
Competitive.

16. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Barbara,
We appreciate your comments on our creative itineraries and our competitive pricing. We take pride in designing fully customized experiences for North American travelers who visit one of our destinations, Australia, New Zealand, the South Pacific Islands, Africa and Asia including India.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

As usual excellent schedule and service.

9. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Janet,
We appreciate your comments and pleased to hear that our schedule and service has been consistently excellent.
Kind Regards,
Anne Pace
Customer Success Manager

Bewertet mit 5 von 5 Sternen

Trouble free Tokyo

Swain took my requests for Tokyo less than 10 days before we arrived and provided us with a three day trouble free plan which included everything we wanted to see and more. The best part was the young lady who was our personal English speaking guide in Tokyo. She spoke perfect English, we understood every word she said, she provided us with lots of hints and tips and made sure we did not stray out into traffic, She found some wonderful Japanese dining places - authentic food which we loved! We had a car and driver as well, so were able to keep our purchases and bags in the car. Great itinerary, lovely people, hassle free visit, and we got to the ship on time!

23. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

Dear Ann,
It's good to hear you "got to the ship on time", with a hassle free visit in Tokyo and some wonderful memories of your three day visit. We are happy to have been part of this experience for you and thank you for your follow up.
Kind Regards,
Anne Pace
Customer Success Manager

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