Swain Destinations Bewertungen 

228
TrustScore 5 von 5

4.9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I worked with Swain Destinations on a two week trip to Australia. We had the trip of a lifetime! From hotels to tours to transfers to flights and more, Swain Destinations planned everything flawlessly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Swain did a fabulous itinerary for our 3 nation African adventure. The camp venues and the tours, particularly in Capetown SA were superb. Our guides and transfers all went seemlessly, as arranged b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Swain worked with our travel agent to put together an itinerary for New Zealand that fit our budget and objectives perfectly. Swain was on top of every day's events schedule with text confirmations o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Vom Unternehmen geschrieben

Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.


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4.9

Hervorragend

TrustScore 5 von 5

228 Bewertungen

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4.9

Alle Bewertungen

(228)

52 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

New Zealand / Australia trip

Our three week trip to New Zealand and Australia was everything we hoped it would be and more. Andi and Swain did an outstanding job of arranging the trip, selecting lodging and venues, and staying in touch to make sure everything was going according to plan. Top notch in every respect. Absolutely wonderful!

1. Februar 2026
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Antwort von Swain Destinations

Thank you for your comments and we are so pleased to know that working together with your Virtuoso travel advisor we crafted a “top notch” experience for your recent three-week New Zealand journey. Our in-destination local staff do provide that extra level of service by staying in touch with you as you travel.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Vacay in New Zealand

Swain destinations made it very easy for us to enjoy our vacation. With the help of drivers taking us to our destination we did not have to worry. We enjoyed all of our recommended excursions and communication between was exceptional.
Thank you!

15. Februar 2026
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Antwort von Swain Destinations

Thank you for your comments and we are happy to know that you enjoyed your recent vacation experience with Swain Destinations and that you had exceptional communication with our local office staff while traveling, together with exceptional experiences included in your itinerary. Welcome home!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Everything has been top notch

Everything has been top notch. The logistics were all arranged so we just showed up. Our interests were well addressed. And the rooms were amazing. We had our farewell glass of champagne on our balcony overlooking the sydney opera house last night.

3. Februar 2026
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Antwort von Swain Destinations

Welcome home! A perfect way to end your Australian vacation with a glass of champagne and a view of the Sydney Opera House. Thank you for your comments and for entrusting Swain Destinations with your travel arrangements and we are delighted you found everything to be top notch.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

A Perfect Trip from Start to Finish

From the moment I talked to Garry, I knew I was in good hands. He asked all the right questions to create the perfect itinerary for my needs. I had the time I needed for visiting family and friends, and Garry also booked me on some amazing tours that I never would have found on my own. A luxury cruise in Sydney Harbour? Not what I would think of as my "style," but they made me feel like royalty--quite a treat. The tour of Phillip Island was something I never would have thought of myself, and it was a highlight of the trip.

19. Januar 2026
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Antwort von Swain Destinations

To create the perfect itinerary for each traveler’s particular needs is what we have been doing for almost 40 years! We are glad we had the opportunity to help you create the perfect itinerary with amazing tours to show you parts of Australia you may not have considered, and to also have had time to be with your family and friends. Thank you for your comments.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

George did a fantastic job

George did a fantastic job. Everything went extremely smooth. I would highly recommend Swain.

12. Februar 2026
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Antwort von Swain Destinations

Thank you for your recommendation of Swain Destinations and for letting us know that your travel arrangements went very smoothly and that George in our Australian office looked after you so well!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

George was truly a great source for us…

George was truly a great source for us while in Australia and New Zealand. At every turn he guided us through our trip and we felt totally safe and secure. Major kudos to Swain.

9. Februar 2026
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Antwort von Swain Destinations

Thank you for traveling with Swain Destinations in Australia and in New Zealand. It is rewarding to know that through your trip you felt so well looked after as George Swain and the staff in our local office guided you effortlessly and were a good resource for you. Thank you for your comments.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

Amazing Australian experience

We had an amazing trip to Australia. Every detail was perfect. All of our transfers were spot on and on time. All of our tours were top notch and our guides were so friendly and knowledgeable. Our accommodations were amazing and centrally located to everything. George and Jan could not have been more helpful. I would use Swain destinations again in a heartbeat.

3. Februar 2026
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Antwort von Swain Destinations

We are so happy to know that your recent trip to Australia was “amazing” and that all the arrangements were well organized and seamless. The staff in our Australian office are there to be of assistance as you travel on the local time zone, which is invaluable. Welcome home and we hope you will be able to experience another of our destinations in the future!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Three amazing weeks in Australia.

We just returned from 3 weeks in Australia where we had an absolutely wonderful experience thanks to great planning and execution by our team at Swain. We would never have known on our own to visit wonders like the Penguin Parade and Cradle Mountain. Other tours they arranged such as the Sydney Harbour Cruise, Lanes and Arcades Walk, and Hudson River Cruise were just delightful. The detailed itinerary developed by Swain provided for an amazing adventure and excellent lodging.

28. Januar 2026
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Antwort von Swain Destinations

Welcome back from your amazing adventure! We are so happy to hear that you had an absolutely wonderful experience exploring Australia and that you were able to enjoy such diverse parts of the country. Thank you for sharing your comments.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

Swain destinations did a fabulous job…

Swain destinations did a fabulous job for my sister in law and myself on a week long trip to the North and South Island of New Zealnd. The flights were timely, transportation upon arrival great as well as all communication. They coupled adventure, culture, wine tasting, restaurant suggestions, hotel , hikes, tours and great itinearies. I would highly recommend;the recommend this travel company.

22. Januar 2026
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Antwort von Swain Destinations

Your recommendation of Swain Destinations is very much appreciated. We are so pleased that you and your sister-in-law enjoyed your weeklong trip to New Zealand and we hope you have returned home with many special memories from your time in such a beautiful country.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Never used a travel agency

Having never used a travel agency and traveled over 10 million air miles, we chose Swain since we had never been “down under”. The visit to New Zealand & Australia were planned very well and we had excellent guides with a special thanks to Maureen from Canterbury Trails who found alternative activities and kept us entertained when our Akaroa harbor cruise was cancelled. Mt. Cook, including accommodations, food & star gazing were magnificent. The Sydney harbor cruise with Sydney Princess Cruises was with picturesque stops, great seaside tables & food. Thank you to Amy who made it all happen. My only misgivings: I wish we had made our trip longer!

14. Januar 2026
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Antwort von Swain Destinations

Thank you for your comments on your recent New Zealand and Australian journey with Swain Destinations. We are happy you enjoyed your well-planned visit and the very special experiences in each area with excellent guides who were there to assist you. Welcome home!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Dream Trip Realized

With Guidance from Swain we developed a month-long trip to Australia and New Zealand with lots of adventures, stops, and logistical challenges. We couldn't have been more pleased with the results.

Background - We are a family of six including a 2 year old. We needed transportation, accomodations and schedule to please everyone. We did 4 cities/areas in Australia and then my husband and I headed to New Zealand where we explored the South and North Island.

Highlights:
- All logistics were smooth and nearly flawless. Issues were quickly addressed and fixed
- Swain was in constant communication to confirm all arrangements and keep us on schedule - Loved this - Thanks George!
- Most of the tours were extraordinary..a few so so and the weather had some impact.

Spectacular New Year's Eve Cruise in Sydney - WOW (adults only)
Sydney Bridge Climb
New Zealand Dart River Speed Boat - Amazing
Glow Worm Caving and Tubing spectacular
Hobbiton Movie set was tons of fun even for non-Hobbit types
Various hikes in NZ and around Australia - especially our hikes around Sydney and Manly Beach

We didn't want to drive so we had drivers everywhere - most superb even is a few overly chatty and all on time. They also had great vehciles that could handle all our luggage

All hotels were in great locations so we could easily walk to locations and get around.

I would highly recommend working with SWAIN for Australia and New Zealand travels and might explore other locations with them in the future

20. Dezember 2025
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Antwort von Swain Destinations

Welcome home to you and your family and it is a pleasure to know that your month-long adventure in Australia and New Zealand with Swain Destinations was such a success. The New Year’s Eve Cruise on Sydney Harbor is spectacular and a WOW experience! Thank you for sharing the highlights of your trip. Your comments and recommendation are very much appreciated.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Swain Destinations assisted with our…

Swain Destinations assisted with our travels though Australia and New Zealand. Everything went very smoothly and as scheduled. I was very happy we used them.

20. Januar 2026
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Antwort von Swain Destinations

We are happy to have been a part of your recent journey through Australia and New Zealand and to know that all arrangements went smoothly for you. Thank you for your recommendation.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 4 von 5 Sternen

18 days in New Zealand

Transportation & Tours 5/5 - Pickups were always on-time, with knowledgeable guides, and easy to tailor the day.

Selection of Tours 5/5 - Great selection of North Island & South Island and city / nature & unique experiences

What could be better?
Scheduled a day of wine tastings and 4 were pre-scheduled. 4/5 Rating. It would have been better to spread them across 3 days. The day before had transportations without a wine tasting. For us, 4 in one day was too much. The following day also have no wine tasting and only transportation. Would have been better to have 1 tasting with transportation, next day with 2, and following day with transportation to new area with 4th tasting from a different region.

Great White Shark Experience in Bluff -- Cancelled due to weather. Huge bummer. Obviously no one can control this, but I would have preferred maybe 3 days in Bluff to increase our odds for an Experience.

Overall - Would definitely recommend New Zealand as well as Swain!!

16. Januar 2026
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Antwort von Swain Destinations

Thank you for your recommendation of Swain Destinations and we are pleased that overall, you enjoyed the experiences planned for you in New Zealand. Your disappointment at missing the Shark Cage dive from Bluff is completely understandable. Thank you for your comments regarding the times planned for vineyard visits and wine tasting arrangements.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Happy repeat customer!

A happy repeat customer here! For the 3rd (maybe 4th?) time Swain arranged a great vacation on extremely short notice. Special thanks to Garry!

11. Januar 2026
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Antwort von Swain Destinations

Thank you for your continued support of Swain Destinations! Your loyalty is appreciated, and it is very special to know that you enjoyed another great vacation with us. We are happy to have been able to arrange this for you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

African Safari for two weeks

We went on a two week vacation to South Africa- three locations with 5 family members. Swains attention to detail and customer service is excellent. We ran into a glitch and they took care of It immediately- professionally and efficiently with care. I would highly recommend them! They go above and beyond.

22. Dezember 2025
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Antwort von Swain Destinations

Welcome home from South Africa! It is so rewarding to receive your recommendation and your comments, particularly that our team goes “above and beyond”. We are happy to know that your family enjoyed your time in different locations in Southern Africa and that our in-destination team was able to be of assistance. Thank you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Amazing itinerary!

Swain packed an amazing itinerary into a short two week trip for four to Australia over the holidays. George was super communicative with daily texts of our agenda, including times, drivers, and contact information. Our itinerary included four locations with drivers and guides every step of the way. I will absolutely use Swain in the future if I am traveling to countries they service.

3. Januar 2026
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Antwort von Swain Destinations

We are happy to know that you and your family so enjoyed your recent vacation in Australia and were able to visit 4 very different areas of the country in your two-week trip. Thank you for your recommendation of Swain Destinations and welcome home!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

The trip was perfectly planned

The trip was perfectly planned, with all aspects absolutely top rate. All tour guides were top notch, everything was perfectly on time.

19. Dezember 2025
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Antwort von Swain Destinations

Thank you for letting us know that all aspects of your recent trip with Swain Destinations were “absolutely top rate” and that all your tour guides were “top notch”. We appreciate your comments and are pleased to have been a part of your vacation experience.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Anniversary Trip

Anniversary Trip
We had an amazing 3 week anniversary trip to Australia thanks to Swain Destinations. We got a taste of cities and nature, and I fulfilled my dream of scuba diving on the Great Barrier Reef. Getting a personalized trip plan made sure I wouldn't miss out on the most important part of the trip for me.

Swain planned out every detail for us, so we did not have to worry about drivers, where to go, or what activities to do at all. Every location helped us celebrate as well. This made the entire experience nothing but enjoyable. While we were in-country, we got text messages a day ahead of anything we needed to know - departures, tours, drivers, etc.

Nina, our trip consultant, selected some of the most amazing stays for us and managed to balance a variety of interests with relaxation as well. I never would have been able to pull this off without her knowledge and assistance.

Swain came recommended by a friend, and I whole-heartedly pass that recommendation on to anyone looking to travel to Australia or New Zealand (our next trip with Swain, fingers crossed).

6. Dezember 2025
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Antwort von Swain Destinations

Congratulations on your anniversary! We are pleased to have played a part in your celebration and so happy that you had an amazing 3-week trip, fulfilling your dream of scuba diving on the Great Barrier Reef and exploring different areas of Australia, with a balance of city and nature experiences. Your recommendation of Swain Destinations is very much appreciated. Thank you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Our Australia Trip

We had a fantastic 4 weeks in Australia, designed by Swain! All of the arrangements went off without a hitch and were perfect! We were never left hanging or wondering if we would be picked up, met, etc.

Many thanks to George and the team of folks who made this trip possible. This was a trip of a lifetime and is at the top of our list for experiences.

We can't wait to return!

14. November 2025
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Antwort von Swain Destinations

It is wonderful to read that you have had “a trip of a lifetime” and our team here in the U.S. and in Australia, are happy to have been a part of this experience, together with your travel advisor. There is so much of Australia still to explore, and we hope you will be able to return! Thank you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Everything was perfect

Everything was perfect. Wouldn’t change a thing!

13. Dezember 2025
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Antwort von Swain Destinations

We are delighted to hear that you “wouldn’t change a thing” following your travel experience with Swain Destinations and that you felt “everything was perfect”! Thank you for letting us know that about your recent vacation.

Anne Pace
Customer Success Manager
Swain Destinations

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