Swain Destinations Bewertungen 

228
TrustScore 5 von 5

4.9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I worked with Swain Destinations on a two week trip to Australia. We had the trip of a lifetime! From hotels to tours to transfers to flights and more, Swain Destinations planned everything flawlessly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Swain did a fabulous itinerary for our 3 nation African adventure. The camp venues and the tours, particularly in Capetown SA were superb. Our guides and transfers all went seemlessly, as arranged b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Swain worked with our travel agent to put together an itinerary for New Zealand that fit our budget and objectives perfectly. Swain was on top of every day's events schedule with text confirmations o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Vom Unternehmen geschrieben

Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.


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4.9

Hervorragend

TrustScore 5 von 5

228 Bewertungen

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4.9

Alle Bewertungen

(228)

52 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Excellent travel company

Swain Destinations really did a great job for us. They worked with me to create the perfect Australia itinerary, answered all my questions, and then managed the logistics to make the plan workable and efficient. All the hotels Garry selected were excellent, and our airport and hotel pickups were always prompt. George was great about staying in touch via text during our trip and dealing with any minor issues that popped up. I can't recommend Swain enough, and I will use them again when I plan my bucket-list trip to New Zealand.

1. Mai 2025
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Antwort von Swain Destinations

We are happy to read your review and to know that the combined efforts of our team members, working together with you resulted in the perfect Australian itinerary. We look forward to helping you to plan and execute your next bucket -list trip to New Zealand when you are ready. Thank you for your comments.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

Melbourne, Tasmania, Lizard Island and Sydney 2025

Swain did a great job for us from beginning to end. They helped to create a personalized itinerary with great recommendations and were with us every step of the way, including daily texts as to who, when and where we should meet for tours. It was a highly memorable trip and we would strongly recommend Swain to others who are visiting Australia.

15. Mai 2025
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Antwort von Swain Destinations

We are delighted to know that your recent trip to Australia with Swain Destinations was such a success and that you have returned home with special memories from your travels. The consistent support of our local office while you are traveling is so important and we value your recommendation. Thank you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Australia

Kathryn and the entire team at Swain did a great job providing a professional and seamless experience! Thank you!

20. Mai 2025
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Antwort von Swain Destinations

Thank you for choosing to work with Swain Destinations to plan your travel. It is rewarding to know that you found our team members provided a professional and seamless experience and we appreciate your comments.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Without question we’d use Swain again.

It started with the trip planning. Swain recommended Tswalu which was an incredible experience. All our transfers were seamless and in roomy, clean, well appointed sedans. All our accommodations were wonderful. Our tour guide for the Cradle of Humankind (also recommended by Swain) was friendly, knowledgeable, and accommodating. He offered a driving tour of Pretoria which was also interesting and informative. Without question, we’d use Swain again.

10. Mai 2025
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Antwort von Swain Destinations

We look forward to working with you and your travel advisor to plan another adventure in the future. Thank you for sharing the highlights of your recent trip. A stay at Tswalu Kalahari is an incredible experience, and we are delighted you enjoyed your recent time in South Africa.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Compassionate during a crisis

While our itinerary, hotels, guides, transfers and experiences have been priceless throughout our month of travels it was the care and compassion received during a family health emergency that really exceeded expectations. Here’s an example ;
*we cannot imagine the emotional rollercoaster you have been through during your trip. We are so happy to hear that your daughter-in-law is due to make a full recovery. We'd love to help provide a little extra relaxation to let you know we are all thinking of you and your family.

30. April 2025
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Antwort von Swain Destinations

Your very kind comments reflect our philosophy of “Luxury with Heart”. We were happy to hear that your family member will make a good recovery, and all our team members were thinking of you as you dealt with this emergency during your trip. Thank you for your follow up and your support of Swain Destinations.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

Felt like George Swain was watching over us

Felt like George Swain was watching over us the whole time. Did a great job of easing us over the hurdles of weather related complications. All our hotels and guides were wonderful.

7. Mai 2025
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Antwort von Swain Destinations

We are so pleased to hear that the staff in our local office were able to ease you through weather related complications during your travels and that you enjoyed the guides and hotels in each destination. Thank you for your feedback.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

Kudos to a great experience.

Very efficient and well thought out itinerary. My family, of 19 members with multi-generation needs and expectations, had so much fun and bonding moments, while immerse in New Zealand's best sceneries. Hats off to Georege and his team. Kudos 👏

12. April 2025
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Antwort von Swain Destinations

We are so pleased to know that your itinerary planned by our South Pacific specialist for your multi-generational family group was so efficient and well thought out to ensure you all had a memorable experience in New Zealand. The support of the staff in our local office who are there to assist on the appropriate time zone is invaluable.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Fantatic trip to New Zealand, Australia, and Fiji thru Swain Destinations!

Swain Destinations put together a wonderful experience in New, Zealand, Australia, and Fiji. With 9 flights and 8 hotels over approximately 3.5 weeks, this was incredible. The tours booked (small & private tours) made all of the difference and the hotels were fantastic! George Swain provided daily text messages on the drivers or tour operators for the next day. This was very much appreciated as it can be difficult to keep track with so much movement! I would highly recommend Swain Destinations for your travel to New Zealand, Australia, and Fiji!

17. März 2025
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Antwort von Swain Destinations

We appreciate your recommendation of Swain Destinations and thank you for taking the time to share your feedback following your recent trip to New Zealand, Australia, and Fiji. The support from the staff in our local office is invaluable as you are traveling and we are pleased this was so helpful for you during your three and a half week trip.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

First trip with Swain AMAZING!!

This was my first trip booking through Swain. My best friend and I did 2 weeks in AUS and NZ. It was our first time in both places. Swain did an immaculate job, from helping craft our itinerary to arranging all our transportation and activities (and we did A LOT of activities). We had a total of 8 flights and traveled to a total of 5 places, yet we were completely at ease the entire time. Accommodations were first class. Once we boarded our first flight we knew we’d be in great hands and just sit back and enjoy the trip. Belkys worked with us directly to tailor this trip and she was very responsive and did a phenomenal job. I will 100% come back to Swain for future trips and particularly would love to work with Belkys again. Can’t thank them enough for the trip of a lifetime.

25. März 2025
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Antwort von Swain Destinations

Thank you for entrusting Swain Destinations to plan your first trip to Australia and New Zealand in collaboration with Belkys. Wonderful to know that you and your best friend had the trip of a lifetime and that you felt completely at ease as you traveled. We look forward to assisting you with your future travel arrangements. Thank you.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

Land trip to Australia

Everything was arranged ahead of time and the staff was always giving us a heads up to make sure pickup times and locations were set the day prior. All of our daily trips were well thought out and extremely enjoyable! The value for what we paid was fantastic

8. April 2025
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Antwort von Swain Destinations

Welcome home and thank you for sharing your comments on your recent trip with Swain Destinations. The staff in our local office are in place to be of support to you as you travel and to ensure your vacation time is seamless. It is a pleasure to hear that you felt your daily trips were well thought out and enjoyable.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

Fabulous Trip Planned by Swain!

Having never been to Australia or New Zealand we wanted a trusted professional to help plan our trip. Grant from Swain Destinations designed an amazing trip for me and my family. With just 10 days to spend on the South Island we saw and did so many fabulous things!

14. März 2025
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Antwort von Swain Destinations

The destination specialists at Swain Destinations have been designing customized experiences such as you and your family enjoyed recently for almost 40 years. The South Island of New Zealand has such natural beauty, and it would have been a special location for you and your family to experience so many fabulous things in your 10 day visit. Thank you for your comments.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

50th Anniversary Dream Vacation

Everyone of SWAIN’s drivers, guides and online team were excellent. All very professional, informative and accommodating. All activities were top notch. Learned very much about Australia and New Zealand, and nature that they so loving care for in every city. The constant internet communication concerning pick up times and activities helped calm this Senior couple’s anxiety about travel issues. Highly recommend!

19. März 2025
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Antwort von Swain Destinations

Thank you for your recommendation of Swain Destinations. It makes us very happy to hear that you enjoyed your time in Australia and New Zealand, with the collaboration of our team and our in-destination partners working to ensure that your experience in each country was seamless.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

I could not be any happier with our…

I could not be any happier with our Australia/New Zealand trip booked with Swain Destinations. The detailed itinerary that Grant put together based on our conversations, and having the flexibility of making adjustments where needed was fantastic. Then, to be on our travels and have constant communication from George Swain with any new contact information for drivers and/or tour guides the day before was just the icing on the cake. It was a huge trip for us to take and not only having the detailed itinerary to refer to but then the additional communication that ensured we never had to worry about a thing just made the trip that much better. Thank you for helping us have the trip of a lifetime!!

4. März 2025
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Antwort von Swain Destinations

Thank you for entrusting your trip of a lifetime to Swain Destinations. We very much appreciate your comments and agree that flexibility and good communication are such important factors in contributing to a stress-free vacation experience. We are pleased to have been a part of this trip with you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

A big Shout out Kudos to Swain…

A big Shout out Kudos to Swain Destination team.
Ian , George , Heather , Ann , Would like to express our utmost gratitude for very professional arrangements for Sydney - The world's best City.
All the arrangements were meticulous.
A big thank you to the suppliers.
George at- InStyle Chauffeured Limousines
All the Arrangements at the Four seasons hotel .
Bridge Climb team.
Derek at Sydney In Style
Diamond tours guide- Scott
Opera house guide
Captain Cook cruise .

We had a blessed trip of a lifetime.

13. Januar 2025
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Antwort von Swain Destinations

Thank you for your comments. We are delighted to know that you enjoyed "the trip of a lifetime" and that all of the tour guides whom you met in Sydney were so professional and that the experiences you had went so smoothly. Thank you for your support of Swain Destinations.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Australia the right way!

Grant St. Clair planned my recent 3 week trip to Australia and did an absolutely fantastic job. The woman who planned my previous trip, Jan Miur, provided some additional insight and help also. The highlights would be the Murray River cruise (3 nights), the Ghan Train (Darwin to Adelaide), the Irwin Family Zoo, and my time in Melbourne and Brisbane…two beautiful cities with so much to do! I was totally spoiled and would recommend their trips to anyone!

18. September 2024
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Antwort von Swain Destinations

We are so pleased to hear how much you enjoyed your recent trip to Australia and that your itinerary was filled with so many different highlights. Melbourne and Brisbane are two beautiful and quite different cities so lovely that you had the opportunity to explore both. We appreciate your support of Swain Destinations.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

We are mostly "roll your own" vacation…

We are mostly "roll your own" vacation planners, but realized we needed help to plan two "bucket list" trips, to Australia/New Zealand in 2022 and to South Africa/Victoria Falls in 2024. Kathryn is fantastic at figuring out what itineraries are "our speed" and setting up the level of support (drivers/tours/greeters) we need, which differed significantly in the two trips. The Swain organization provides great background information and support. Highly recommend!

16. September 2024
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Antwort von Swain Destinations

We value your loyalty to Swain Destinations and thank you for choosing us to assist with your two “bucket List” vacations. Australia and New Zealand and Southern Africa are all inspirational destinations, and we are glad to have been able to plan seamless itineraries for you to ensure you had a very special experience in each country.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

I used Swain to help plan my dream…

I used Swain to help plan my dream trip fo Africa to celebrate my 50th Birthday. Best travel decision I’ve ever made. From the moment I started with the team at Swain, they were incredibly helpful, so responsive, never tired of my 1000s of questions and helped to curate the perfect trip for my dates and budget. They chose the best hotels, offered wonderful tour options and restaurant selections. Their local guides and drivers were so knowledgeable & friendly. Even traveling alone, I never felt alone because the reps were always checking on me. The highlight of my trip was my safari at the Kapama Buffalo camp.

I can’t thank the Swain team enough, especially Kathryn for all her help. I look forward to working with her again soon to plan another magical trip.

30. August 2024
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Antwort von Swain Destinations

Thank you for your comments and we are so pleased to hear that your trip to Africa with Swain Destinations was the best decision you have ever made! Africa is such an amazing destination, and we were all delighted to have been part of making this such a memorable experience for you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Fantastic Tour - Wonderful Hotels

Garry planned a wonderful tour for the 2 of us. All the guides showed up on time and were wonderful. Hotels were in excellent locations, rooms had a beautiful view along with excellent food. Everything went as planned and gave us enough rest at times when we needed it. Swain's assistance was only a phone call away when our airline canceled our flight to Kangaroo Island. We called Swains for help and they answered immediately and arranged our guide to pick us up at the airport so we did not miss any tours. Garry was organized putting our trip together. I would definitely use Swain Tours again.

3. Oktober 2023
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Bewertet mit 5 von 5 Sternen

Experts in knowledge and service!…

I have worked with Swain for travel in Australia and Africa. On both continents they have always exceeded expectations. I have never written a review until now, but I am truly impressed by their precision in handling the required covid tests for multiple country itineraries in Africa. Numerous travelers have been able to experience Africa with ease because of how easy to follow and clearly pre-arranged travelers testing and requirements. Experts in knowledge and service!

8. März 2022
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Antwort von Swain Destinations

Hello Justin,
Thank you for sharing your feedback in working with Swain Destinations. It has been particularly important during recent months, that our consultants and on the ground staff have been knowledgeable with regard to COVID protocols in each country our clients are visiting. We always want to provide a smooth, seamless experience for each traveler. We are glad to know that we have met this goal.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Arctic Finland trip with Swain Destinations

My family of four traveled with Swain Destinations to Finland in December 2021. It was just when Omicron was spiking in Europe and we were nervous at first but the Swain team walked us through all the protocols and because we felt like we were going to be in a very remote area (Finnish Lapland, in the Arctic Circle) we went on the trip anyway. When I say it was the best trip our family has ever gone on, I am not exaggerating. Everything from the moment we landed in Rovaniemi to the day we returned home was so special. Our guide, Miikka, was so caring and flexible, always making suggestions based on the days' weather and working so hard to ensure we would see the Northern Lights, despite December being a difficult month to get to see them. The food from our private chef at our chalet was AMAZING. We gave Swain Destinations our preferences and dietary requirements prior to traveling and everything was prepared exactly to our needs, and was still authentic, locally sourced and delicious. Every activity that was arranged was so wonderful - from the activities themselves being unique and in the beautiful Arctic setting, to the individuals who led the activities being legitimate Sami reindeer herders, champion husky mushers, and so on. I cannot speak highly enough of just how moved we were as a family to have these experiences together. We wrapped up our trip in Helsinki and got to experience the Christmas Markets and even Finland Day, which was beautiful and touching. I have to say that I thought a trip to the Arctic would be one and done, but now I want to go again in a few years when our children are old enough to do some of the more active experiences like ice-track racing, and helicoptering over the North Pole! We are already planning our next Swain Destinations trip, and cannot wait to see what they offer elsewhere, but I highly highly recommend their Finland experiences.

7. März 2022
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Antwort von Swain Destinations

Dear Katie,
It is such a pleasure to read your comments about the recent trip you and your family took with Swain Destinations to Finnish Lapland. Our goal is always to tailor each vacation experience to meet the interests and preferences of each traveler and we are delighted to know that we exceeded your expectations and helped create such special memories for your family.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations

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