Sure Removals Bewertungen 

Sure Removals came to our rescue when the removal company we initially wanting to hire couldn’t fulfill our move. We spoke with Kieron and Liam from their office, and Kieron was incredibly helpful, reassuring us that everything would be okay.

On our moving day, July 30th, their team—Emilian, George, Radu, Emil, Sofian, and Keith—were not only professional and friendly but also made the experience enjoyable. It felt like having friends help us move. Despite having to wait about two hours for completion in 30-degree heat, they didn’t complain once. They even offered us drinks (even though we had prepared some lol), which was a lovely gesture.

A huge THANK YOU to Sure Removals!

****Highly recommended. If you’re considering hiring them, be honest and upfront about what you need to move so everything can be planned properly. Don’t hide any information or understate the number of items to save money, as it will only cause unnecessary stress later.

unfortunately, i have to leave a one star review, even though the two removal men worked very hard, they damaged my £2000 TV, broke my adjustable bed and scratched my new wooden floor. I moved less then 1 mile away and it took the two removal men 9 hours to complete the move, I noticed a few times the removal men along with the their van would disappear, one time they disappeared for an hour to get petrol, the next day the boss from sure removals emailed me, demanding another £200 ontop of the £600 we already paio to move less then one mile away. i would not recommended sure Removals’s

Sure Removals is great removal company if you have more expensive furniture to move as per their terms and conditions if you declare the value of items costing over £500 it will be given more protection with their insurance company (Read the Terms and Conditions!) unlike other removal companies I found. The removing guys were very very good they dissembled and assembled all our items very quickly and move everything efficiently. There were 4 guys booked and 4 guys turned up. The booking team was very professional when you talk to them on the phone. The only reason why I did not give 5 stars was because I am guessing with the overload the booking guys have to deal with, they take awhile to answer emails and to update you of any changes. For Example, in my case the guys were booked to arrive from 09:00 – 12:00 however they ended up turning up at 14:30 due to a previous job and I was not updated that the removal guys are going to do a job before our one. This was not a big issue for us but if you need to exchange properties these times can be critical for other people.

Liam in the office helpfully talked us through the process and provided a full quote after a video call.

On the day of the move Bart, Mirek, Marius x2 and Julian arrived just before the agreed time, took a look at the packing to be done and got to work. They were friendly and helpful and quickly had us packed up and ready to relocate. They also helped us to collect some items from storage which were included in the quote.

We arranged to call them once we had collected the keys and they were back with us unloading into the rooms requested.

Really pleased with the process and service which helped to put us at ease on moving day. Highly recommended .

My experience was Sure Removal was exceptionally well. From booking the move to completion the move was effortless. Andrew and Luca helped me over 2 days with the cross country move - both are professional and very calm personalities who made sure every small details are taken care of. I would highly recommend Sure Removals for the rare combination of professionalism, reliability and compelling service rate!

Sure removals made our house move so much easier and stress free than I had ever imagined.
Liam was very helpful on the video survey call. Our move wasn’t straight forward but he took it all in his stride, was very pragmatic, helpful and flexible. Nothing was too much bother. Unlike some other companies who quoted for us, who only seemed to see problems with our move, Liam had a very can do attitude and made the booking process very easy. They also came in with the best price.
On the day Marius, Julian and Paul were punctual, polite and just got on with it. Nothing was an issue and they dismantled, moved and reassembled our items way quicker than we imagined. That allowed us to focus on other parts of the move and made it a lot less stressful that it could have been. We are doing a renovation project on the house we’ve moved into so will be moving twice again in the next couple of years and we will definitely be using Sure again. They were brilliant! Thank you

A professional job from first contact to completion of the move. Hussien was very helpful in the booking process with a whatsapp video call to see exactly what needed moving.
The movers, Silviu, Armando, Emilian and Radu, were on time and packed the house up quickly and efficiently unloaded at the new place.

Great customer service from start to finish. Easy to communicate with via email and telephone. On the day drivers Marius and Julian were fantastic. Had a great positive attitude and took the stress of moving day away.

Paul, Bart and Mirek were very efficient, polite and careful. Turned up on time and worked hard. Liam also great at communication leading up to the move. Thanks Sure Removals for doing a great job

Moving is generally a stressful experience, but Mike and George were fantastic! They showed up on time, handled my things with care and were very professional, and had a smile on their face throughout. Will definitely use them again for removal services!

Sure Removals helped me to pack and move flats. They made the entire process as seamless and easy as could be.

The team - Stefan, Silviu, Emilian and Radu, arrived on time and were professional, efficient and friendly despite having to carry heavy items down 6 flights of stairs due to a broken lift.

I am a very happy customer and have already recommended their services to friends.

We were very happy with the service provided from start to finish and the quote provided was very reasonable!

Liam was very quick to respond to my enquiry and was very professional throughout. I felt reassured through our conversations and he made everything very clear on what we needed to do before our removal day.

On the day of removal, Emilian and George were both so friendly and professional. They handled all our furniture with care, they were quick to load the van, and provided boxes to make sure they were happy that all our belongings were secure when transporting. We honestly, can’t thank them enough for making the day less stressful. I truly hope they both get the recognition they deserve.

We will be recommending to family and friends and will definitely be using again for any future moves.

We used Sure Removals to move out of our one bedroom apartment from North to South London.

After a video call with Liam and a quote we were set to go and honestly I don’t have enough positive things to say about our experience.

Liam was very helpful, responsive and friendly in the lead up.

On the actual day, we had Robert and Marius come round. They showed up exactly on time, were so rapid, treated our things with great care. And generally made us feel like nothing was a problem or an issue (even getting some tricky furniture out of our basement flat!). They dismantled and reassembled our bed so quickly, none of our stuff was damaged, they showed up at our new place at the exact same time as us, then unloaded everything into the right rooms and with minimal fuss.

Can’t recommend this company enough, and again special thanks to Robert and Marius for making what could have been a stressful experience the complete opposite. Will definitely be using in the future if we move again!

Rachael

Silviu and Armando were incredibly fast yet careful. I cannot believe they fit our whole house in one truck in one run. Worth every penny. Took away the majority of the stress on moving day.

Fantastic company did everything they could to help us with the move. Professional kind and efficient. Very happy with the service received. Thank you.
3 bed to 4 bed move on a very hot day. Was packed up and out by 10:30.

Really fast and professional moving service. Bart and Mirek showed up on time, loaded up the van swiftly, making sure all items, including loose items, were secure. They unpacked just as efficiently and without any issues to the furniture. Will use them again in the future

If I could give 0 stars I would. In fact, if it were possible I’d give negative points. Hands down this was the worst customer experience of my life. They did not confirm we had paid the amount in full until prompted. They did not tell us when we might expect them to arrive - only that it might be ‘some time in the afternoon’ cause there were issues with one of the vans. They did not come on the day we booked them for, despite us being packed up, pre-booked and waiting indoors all day surrounded by boxes with our five month old baby. When it was reluctantly agreed they’d come the following morning by 8, there was another ludicrous calamity and they didn’t show up, a staff member went AWOL, and we waited and waited and called for updates in vain (they refused to answer the phone) until we cancelled. We lost a day and a half to these people. At one point - a pinnacle of galling absurdity - I was told that the company I had paid and booked to do this job was ‘willing’ to do the job, it was just hard to organise. The lack of professionalism, the lack of basic courtesy, of human decency, of basis competence, is astounding. Do not pay these jokers.

We were making an'epic' 500 mile move from Hertfordshire to the highlands of Scotland from a 3 bed house with garden. Mike and Sylviv did the job perfectly from loading in 1.5 hours to unloading in 1 hour including disassembling and reassembling a large recliner sofa. Arrived on time at each end, no damage, polite and courteous. Ample packing materials provided and for the price, amazing value for such a distance. Recommend without hesitation.

Service great, from first conversation with Hussien to get a quote, the 2 lads who moved us worked efficiently, quickly and with care. They kept us informed at all times. I would definitely use again ( although not too soon, moving is stressful 😂) I have no concerns about recommending them to family and friends.
Thank you.

The team we courteous and professional, kept us updated and packed very quickly. they did not seem rushed, just knew exactly what they were doing. We had Marius, Robert and Paul that executed our move and the whole process from dealing with Liam in the beginning to the guys saying goodbye and the follow-up was very pleasant, I would highly recommend this team