SumoShopStore Bewertungen 183

TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The order process was easy. And the product catalog incl. the accessories and add-ins is great. After a certain period I received my PS Vita in pristine condition. It really looked brand new. The cus... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So clean like a new one!! Fast shipping and good service, also thanks to abdul who keep responding to all my emails about everything from changing my number i make it wrong to shipping dates to how o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I do like my console, but I think you guys are definitely overcharging when it comes to the consoles. I don’t like the fact that you all put that giant sticker over the PSP that took forever to get of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I took 2 months for me to receive the console. Go on FB marketplace, you’ll get it soon much faster Plus some of the older systems were missing games from nintendo, gbc, gba, and Super Nintendo.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Computerspieleladen

Vom Unternehmen geschrieben

Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations. We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

183 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 32 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Do not buy from sumoshop

I ordered the upgraded Wii in a few weeks went by and it hadn't shipped within a month. Went by. It hadn't shipped so I got in touch with your customer service which is horrible by the way and they said oh it will ship by Friday. Friday came. It didn't ship. Call back in touch. Oh it will ship by next Friday for sure. Friday came it didn't ship and this went on for 2 months and finally I was able to cancel my order only because I paid with PayPal and PayPal couldn't get you to ship it. So I am extremely unhappy and I will never attempt to buy from sumu shop again

24. September 2025
Bewertet mit 5 von 5 Sternen

Amazing experience

Amazing! Great quality, fantastic customer service, everything packed with utmost care and love. I got a free console as a giveaway from a friend, but i definitely would buy there again. Great price for what you get.

15. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Worth It

It took only a month to get the vita and it works well! Only one star off because it didn't 100% look like the picture (the listing had pink buttons and not just plain white like I received), and some of the pre-installed homebrew wasn't working so I had to re-do the modding. Overall still very happy with what I received since it came with a bunch of useful accessories and was otherwise what was described. Would still order again.

29. September 2025
Bewertet mit 1 von 5 Sternen

I am still waiting for my money back

I am still waiting for my money back. I sent the Sumo Clutch Pro, and it arrived on September 25th because I had it shipped by registered mail. The guy in Paris says he received it, but their head office doesn't know anything about it. I've been dealing with this damn thing for months now. I want my money back. You have my money and the product!!!!!

1. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service .I had to wait a…

Great customer service .I had to wait a little bit for the delivery ,but it was well worth it everything arrived as advertised .My ps vita looks like new ready to play with tons of games everything works no flaws I could not have asked for for more.Im looking to get an Nintendo DS from The sumoshop now they care about theirs customer shows from their customer service the packaging the quality of the product it shows they care about theirs customer and they have earn me as one.

11. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought a PSP 3000 waited a whole month…

Bought a PSP 3000 waited a whole month to get it. Reply back with emails with situations where battery could not work and not charge sent to multiple emails after that even pictures of it not charging no response back after a month still as of today, never got a respond back for a return that is bad business highly disappointed

2. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I was so excited to receive the PSVita…

I was so excited to receive the PSVita 2000. It took longer than expected, but I was patient because I knew it would be worth the wait.

When it was delivered, I was excited to play it. The loading took very long. Every time I boot the PSVita, it’s scanning game library which takes about 20+ mins before I can play. the buttons make a squeaky plastic-on-plastic rubbing noise, and the protective case it came with was broken at one of the hinges.

Does it play? Yes. But do I want to play it? No. Long starting boots as the interface scans game library, and when I push a button, the squeak noise is a huge annoyance.

18. September 2025
SumoShopStore-Logo

Antwort von SumoShopStore

Hi James,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with the PS Vita 2000. We want you to fully enjoy your system, and it’s disappointing to hear that you ran into these issues.

All of our systems come with a 30-day warranty, and we’d be happy to help make this right for you. Please reach out to us through our
or reply to this message so we can assist you directly with a solution.

We appreciate your patience and look forward to resolving this quickly.

Best regards,
SumoShopStore Team

Bewertet mit 5 von 5 Sternen

Unbelievable

Everything arrived as promised, can’t even tell that it’s refurbished and I can’t believe the amount of games that are on here. In total from the time I ordered until received was 5 weeks and there website will keep you fully informed on what process of the order you are in.

30. September 2025
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Thank you so much for your feedback! We’re thrilled to hear everything arrived as promised and that you’re enjoying your system. It’s great to know the quality exceeded your expectations and that our order updates kept you informed along the way.

We truly appreciate your support and hope you enjoy all those games! 🎮

Best regards,
SumoShopStore Support Team

Bewertet mit 5 von 5 Sternen

Wii is dope just wish they were…

Wii is dope just wish they were actually Nintendo first part nunchucks not third party

21. September 2025
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Felix,

Thanks so much for your feedback! We’re happy to hear you’re enjoying the Wii and that it’s been a great experience for you. Have fun gaming! 🎮

Best regards,
SumoShopStore Support Team

Bewertet mit 4 von 5 Sternen

PSP 3000 Purple Ice

It was great, it arrived it look brand new they took care of my system so it made it safe and gave me all I need to take care of it took, the only reason I gave it 4 stars was just the but overall I fell in love with the PSP again

10. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stay Away From This Company!

Stay away from this company! They are very unprofessional and will sell you a handheld console that will not even last 90 days without giving you serious issues, such as glitching out and not powering on. They advertise that the internals are replaced with new parts, but this is a lie. You will only receive new cosmetic parts and a screen. Also, their customer service is the worst! Don't waste your time or money!

4. August 2025
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Reese,

Thank you for your review. We confirmed that your order was placed over 16 months ago, which is far outside of our 30-day warranty period. While every refurbished console we sell is tested and covered under that warranty, we cannot take responsibility for how a device is handled or maintained by the customer so long after the coverage has expired.

If you’d like, you’re welcome to reach out through our Contact Us page
with a short video of the issue, and our team can provide troubleshooting guidance. However, replacements or refunds are only available within the warranty window.

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