The order process was easy. And the product catalog incl. the accessories and add-ins is great. After a certain period I received my PS Vita in pristine condition. It really looked brand new. The cus... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The order process was easy. And the product catalog incl. the accessories and add-ins is great. After a certain period I received my PS Vita in pristine condition. It really looked brand new. The cus... Mehr ansehen
Unternehmen hat geantwortet
So clean like a new one!! Fast shipping and good service, also thanks to abdul who keep responding to all my emails about everything from changing my number i make it wrong to shipping dates to how o... Mehr ansehen
Unternehmen hat geantwortet
I do like my console, but I think you guys are definitely overcharging when it comes to the consoles. I don’t like the fact that you all put that giant sticker over the PSP that took forever to get of... Mehr ansehen
Unternehmen hat geantwortet
I took 2 months for me to receive the console. Go on FB marketplace, you’ll get it soon much faster Plus some of the older systems were missing games from nintendo, gbc, gba, and Super Nintendo.... Mehr ansehen
Unternehmen hat geantwortet
Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations. We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.
Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 32 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sent to China (which made the order take over a month to get here) for shoddy work, and came back with a crooked usbC input, left a large portion of the back open, and item doesn’t charge because of this. No response from the company for a refund for this absolutely huge mistake of a purchase which was supposed to be a gift.
Will not be buying from this company again or recommend to anyone.
Sumo goes above and beyond! I don't think you can get anymore bang for your buck! I received my psp fast, looks and works like it's brand new out of the box AND it came with quite a few goodies and everything I need to keep it protected. Kudos to Sumo!
I was originally quite upset due to the issue in delivering the product, FedEx had notified me that the seller must update the description of the item in order for it to be cleared to ship, I had reached out to them to ask if they would do so, but the item was returned to sender before this was resolved. However, since then customer support has been helpful in issuing a refund or being willing to reship if needed.
Great ps vita. Came modded with a case, screen protector, and a carry on case as well! Good customer service experience and also an instruction manual to start out with. Best bang for your buck because everything you need for your console is provided
The seller is honest, professional and helpful. I ordered by mistake two units of ps vita slim, I informed him and had immediate refund! The package arrived in excellent condition. He was helpful from the beginning up to the day the order received. I sincerely recommend him!!!
Me encanta fue la mejor comodidad del mundo
Order a PS Vita completely built with cheap parts. Nothing original. Took close to a month and a half to be shipped out. Customer service is terrible. They just kept saying it will be sent out, but you will have no problem with the product for the product to arrive with parts that don’t fit properly, parts that are glue together. And not only the hardware is terrible but the software makes it unusable.
i ordered a psp 1000 from here it took 3 weeks to ship and 2 more weeks to get to me when i recived it there were very visible scratches on the screen the power button stays in the same place the buttons are hard to press and all they did is reshell it with a crappy shell and called it refurbished do not buy
Took abit to get but it turned out great turned it on day one and started playing just remember to scan the QR code if you can't figure something out like I didn't do at first
My experience wasn’t good at all . I did receive my game but I ordered it in November on the 28th and didn’t receive it til mid January well after Xmas which that’s why I ordered it . The team was communicative but I spoke to several didn’t people which didn’t make the process personable not made it seem like they cared . I spoke to Abdul who was helpful . He tried to compensate me but 10$ for how long I waited felt like a slap on the face . Could’ve upgraded the sd card added more games or something but it wasn’t much accountability . Now I had the system in had an after a day outside of it getting warm it’s been fine . I feel like they could upgraded me to the S since I waited so long but hey .
I never received my order. Despite contacting customer service several times, they have yet to ship my order.
The delivery is as stated. The only thing I will like to see improve it's there bottoms are making a bit of a squish sound. There package looks amazing. And some add-ons are worth it. But I don't personally think the 1 Tb is maybe 256 it's good I'm off. Anyways Thank you.
The was my second purchase from SumoShopStore and in both cases the product I received, and the customer service were excellent. My Nintendo 3DS LL arrived in pristine - like brand new - condition. The care and craftsmanship in clearly evident in the refurbishing, with great attention to detail. Their customer service team are also a pleasure to deal with. Overall a top tier experience.
Ordered on 08/12/25 and still not received or even in the country. Unable to comment on the product but Customer service nil. Order no 39462
The consoles are great, not a single defect, they practically give you the console as new
Best purchase I’ve made came with a lot more than I expected even with a screen protector and case runs really well
BOUGHT A PS VITA OLED FOR LIKE 300$
RECEIVED A EMPTY PACKAGE FROM CHINA
CUSTOMER SERVICE LAUGHING AND IGNORING THIS SITUATION
MY MONEY IS GONE, WILL FILE A POLICE REPORT AND POSSIBLY SUE THESE GUYS PLUS A CHARGEBACK
Edit: friend of mine received his ps vita from there, joysticks were so dirty and had bread crumbs or something? So nasty, will Post photos soon, also had stick drift and buttons weren’t installed well they just felt weird and the whole thing seemed so cheaply done
The most nasty part were the BREAD CRUMBS imagine having some Chinese dudes sandwich crumbs on your fingers, naaaasty af
Shady company
The order took over 60 days to ship, which was disappointing. While the device worked as intended, the build quality left much to be desired. Some components weren’t properly secured, giving it a cheap feel—almost like a knockoff of the original PS Vita. I strongly suggest that Sumoshopstore.com invest more in improving product quality rather than focusing on YouTube and TikTok promotions.
The box came in well packaged. The actual handheld was in mint condition. The price was well worth it.
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