I have a body shape that doesn't really fit off the peg clothing, as I a gym goer and have a slim waist but wide shoulders. The staff at Suitor were incredibly responsive on email and helped me... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Absolutely fantastic experience with Suitor! The fit, quality and overall presentation of the suit were brilliant. What really stood out was the fit. It was sharp, flattering and nicely tai... Mehr ansehen
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Suitor have been absolutely superb! I had some sizing issues snd without hesitation they sent me the right size to be delivered the next day. The suit was of quality material and was comfortable to we... Mehr ansehen
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service was ok, the courier company DPD lied about not being able to deliver on several occasions. eventually delivered it 2 days late, they did not put a return label in the box so it delayed sending... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Suitor is a modern suit hire company reshaping the way people rent and buy formalwear across Australia, New Zealand and the UK. With tens of thousands of happy customers, we’re proud to be making suit hire simple, reliable and stylish for every occasion. We deliver high-quality wool suits and tuxedos directly to your door with the convenience of next-day delivery, free returns, and our exclusive Fit Guarantee. Every hire also includes the option of a backup suit — an extra size of jacket and trousers sent alongside your main order. This gives you complete peace of mind, ensuring you have the perfect fit ready for your event without the stress of last-minute changes. Unlike traditional hire shops, Suitor is 100% online, offering a faster, more flexible and stress-free experience. From browsing our curated collection to delivery and dry cleaning, the process is seamless. And if you’d prefer to own your look, we also offer purchase options on selected suits — giving you the flexibility to hire for one event or buy to keep. From weddings, black-tie galas and graduations to corporate functions, formals and special occasions, Suitor helps every customer look sharp and feel confident. With a growing community across three countries, we’re focused on combining convenience with uncompromising quality. As a Shark Tank-backed business, Suitor is trusted to deliver style, confidence and peace of mind — making modern suit hire effortless.
Kontaktinformationen
Vereinigtes Königreich
- suitor.co.uk
4.7
Hervorragend
92 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Super customer service
Right - so I'm not one for doing reviews. I generally think they are bots or fake. But i have to take the time to write a quick one as i had such an amazing exprerience. I bought a clearance suit (full package including shirt dicky bow etc) which i have to say for the money is incredible value and as pretty much as new.
The sizing is pretty much bang on, but as I have the arms and upper body length of a large chimp i had to return the jacket and get the long option instead. I was on a tight turnaround for a function but within a day i had the new suit which fitted perfectly. Customer service level is genuinely incredible.
Jennifer was my point person - if Jennifer's boss reads this give her a raise ;)
great quality for the price point and superb service - highly recommend.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello Paul, thank you for taking the time to leave such a thoughtful review, especially as someone who doesn't usually write them! We’re delighted to hear you were impressed with the quality and value of the clearance suit. It’s great to know the sizing process worked out smoothly and that we could get the replacement jacket to you in time for your event. We’ll be sure to pass your kind words on to Jennifer, who will be thrilled to hear she made such a positive impression. Thank you again for your support and recommendation!
Highly recommended
I was dreading having to find a suit for an upcoming event but the process via Suitor was extremely easy and the price is very reasonable. When the suit arrived I was amazed at how well it fitted me and I didn’t even need to iron the shirt, which was a bonus! Suit was also very good quality. Highly recommended!
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello Simon! Thank you for such a lovely review. We’re delighted to hear that what started as a task you were dreading turned into such an easy and positive experience. It’s fantastic to know the suit fit so well straight out of the box and that the quality exceeded your expectations. We really appreciate your recommendation and are pleased we could help make getting ready for your event stress free.
Amazing service and quality
Amazing service. Placed my order and then got an email to suggest a more suitable size given the measurements submitted. Suit arrived 2 days early, fabulous quality, everything prestine and pressed. Excellent fit and super easy return service.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello Amanda, thank you for the fantastic feedback! We’re delighted to hear our sizing recommendation helped you find the perfect fit and that everything arrived ahead of schedule. It’s wonderful to know the suit arrived in pristine condition and that the return process was simple and convenient. We truly appreciate your kind words and support.
Good fit, great service
The tux fit very well and worked for the occasion. I’d like to highlight the exceptional team. They were proactive in reaching out regarding sizing prior to shipping and very responsive when I sent an email with follow up inquiries.
Would strongly recommend the service, though I haven’t completed the full process yet.
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Austin, thank you for your thoughtful feedback. It’s especially great to know our team’s proactive sizing support and responsive communication stood out during your experience. We truly appreciate your recommendation, and rest assured that the remainder of the process is just as smooth for you.
I looked in line for a hire suit
I looked in line for a hire suit, found Suitor looked through found what I liked the ordering system was easy as plus for $10 more a second suit if the first doesn’t fit plus free returns nothing was a problem and got it on time. Highly recommend this company.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Serge, thank you for your great feedback. We’re really pleased to hear you found the ordering process simple and that the backup suit option gave you that extra confidence. It’s great to know everything arrived on time and that the whole experience felt easy and hassle free. We truly appreciate your recommendation.
Fantastic Service, super easy to use
Great Service. Really easy to use, they also take into account your own measurements from your height and weight and recommend you a size, even after you've placed your order. I trusted the team and my outfit fit perfectly and looked great. Product came with laundry bag and box to be shipped back with the return label ready to go. Honestly the easiest service you could imagine. Highly highly recommend.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Tyler! Thank you for such a fantastic and detailed review. We’re delighted to hear you found the process so easy and that the sizing recommendation worked perfectly for you. It’s great to know everything from delivery to returns felt straightforward and convenient. We truly appreciate your trust in our team and your recommendation! It means a lot to us.
Repeat Customer
I’ve ordered from Suitor many times now and each experience has been seamless. Being able to use the sizing algorithm really helped with getting the right size. Returning the suits was made easy with the return label already included in thr bix
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello Jamie! Thank you for your continued support! We’re delighted to hear that each experience has been seamless and that the sizing tool has helped you get the right fit every time. It’s great to know the return process has been straightforward, too. We truly appreciate your kind words.
Amazing experience
Amazing experience. Great suit. Even better customer service.
I was late to return my suit because of an airline and they waived the fee for me. Legends
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello Tom! Thank you for the amazing feedback. We’re really pleased to hear you had such a great experience and were happy with both the suit and the service. We’re glad we could help make things a bit easier for you. We truly appreciate your kind words!
service was ok
service was ok, the courier company DPD lied about not being able to deliver on several occasions. eventually delivered it 2 days late, they did not put a return label in the box so it delayed sending it back, but they still want to charge me a late fee. they also got the shirt size completely wrong and i had to go out and buy one.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Phil,
Thanks for your feedback.
You selected a delivery date of 18 March. To ensure this was met, we dispatched your order early, and it was onboard with DPD for delivery on 17 March. You then updated the delivery date via DPD’s portal to the 18th, in line with your selected date.
When the parcel went out for delivery on the 18th, DPD were unfortunately unable to complete delivery as the shipping label had been damaged in transit. To resolve this as quickly as possible, we upgraded your delivery to a before 12pm service on 19 March, when it was successfully delivered.
In relation to the shirt, only one size is included per order, and a 3XL was selected at checkout.
Regarding your return, no late fees have been charged and indeed a return label was included in your order which you ended up using to return. We can see your order was returned on 27 March, and we also provided an additional day as a gesture of goodwill.
We understand this experience was impacted by the courier issue, but we did take steps to ensure you received your order as quickly as possible.
Please let us know if there is anything else we can help with.
Regards, Suitor
I hired the suite for an event
I hired the suite for an event, but the date was pushed back by a week. After sending a quick message, Sebastian was really helpful and arranged for the hire to be extended with just a small additional charge. The suite was delivered quickly, and after giving some feedback on sizing it fit perfectly.
Really happy with the service and will happily use them again.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello! Thank you for sharing your experience. We’re really pleased we could help accommodate the date change and get everything adjusted for you quickly. It’s great to hear the sizing worked out perfectly after your feedback and that the suit arrived in good time. We truly appreciate your kind words and look forward to suiting you up again in the future.
Consistently awesome
Just a consistently great product and service. Have used Suitor multiple times, and the quality of their suits and customer service is always flawless. Just can’t go wrong!
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi George! Thank you for your ongoing support. We’re really pleased to hear that each experience with us has been a positive one. It’s wonderful to know you’ve been consistently happy with both the quality of our suits and the service from our team. We truly appreciate your loyalty and look forward to assisting you again in the future.
Excellent service
Excellent service with brilliant quality tux provided. Super easy to send back too and were excellent when I forgot to return the shirt. Highly recommended for both product and customer service. Thank you
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello, Alex! Thank you for the wonderful feedback. We’re really pleased to hear you were happy with the quality of the tux and that the return process was easy for you. It’s also great to know our team could help when the shirt was missed in the return. We truly appreciate your recommendation and kind words.
Excellent Service and Perfect Fit
I needed a pink suit for a wedding as part of the bridal party. Suitor was very quick to respond to my questions about sizing and gave great advice regarding their optional add-on for the next size up or down.
The suit arrived well in advance of the date I provided, and the initial sizing was excellent, so I didn’t need to wear the size up. Both suit options arrived clean and with no odor.
The return process was also easy and stress-free.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Dane, thank you for your lovely review. We’re delighted to hear the suit arrived well in advance and that the sizing worked out perfectly for you. It’s great to know the backup option provided some extra reassurance and that everything arrived in excellent condition. We’re also pleased the return process was simple and stress free. Thank you again for your kind words and support.
Perfect for my Casino Royal themed ball
I needed a suit for a Casino Royal - themed ball. Suitor had several suitable suits for hire at a reasonable price. The process to hire the suit was simple and efficient. The suit arrived as described and delivery was as expected. The suit itself was classically fitted and comfortable. I had several compliments on its quality and finish. The return process was faultless and I was given text updates to confirm its safe return. I would recommend Suitor to my friends and family and will use them again when I need to hire a suit for a formal function.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello Ali, thank you for such a wonderful review. We’re delighted to hear the suit was perfect for your Casino Royale themed ball and that the whole process, from ordering to return, was smooth and straightforward. It’s great to know the fit and quality stood out and that you received plenty of compliments on the night. We truly appreciate your recommendation and look forward to helping you again for your next formal event.
Good service
After submitting my usual sizing I was advised by Sebastian an alternative sizing per the weight and height that I had filled out. The adjustments fit like a dream and look very smart. There was a delay in the delivery per issues with DPD and I was nervous that it wouldn’t deliver in time. Sebastian was instant in communication making sure that I would get the tux delivered in time, monitoring the situation with DPD.
Notably attentive and good service, much appreciated. Tux looks great.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Richard, thank you for sharing your experience. We’re really pleased to hear the sizing recommendation worked out so well and that the tux fit perfectly. It’s also great to know Sebastian was able to keep you updated and support you while the delivery delay was being resolved. We truly appreciate your kind words and are glad everything arrived in time for your event.
Wonderful
Ordered a beautiful red suit, reduced in a sale, which arrived astonishingly quickly. Had one slight query and received remarkably swift, extremely helpful customer service. Delighted – just outstanding service.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Simon, thank you so much for your wonderful feedback. We’re delighted to hear you were pleased with the suit and that it arrived so quickly. It’s great to know our team could assist promptly with your query and make the experience a positive one. We truly appreciate your kind words and support.
Fast customer help
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hello, Veronika! Thank you for the great feedback. We’re pleased to hear our team was able to assist you quickly. Providing prompt and helpful support is always a priority for us, so it’s lovely to know that it came through in your experience.
Incredible customer service
Incredible customer service over live chat. Unfortunately, had to cancel my order as wedding attire plan changed. Spoke to Ezekiel who not only resolved my issue immediately but as a gesture of goodwill only charged me £5 cancellation after my email was not picked up within the correct time window. Would recommend Suitor and I'll use them again in the future.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Rob, thank you for sharing your experience. While we’re sorry you weren’t able to go ahead with the order, we’re really pleased to hear that Ezekiel was able to resolve everything quickly and fairly for you. We appreciate your understanding and kind words, and we’d be more than happy to help when you need us in the future.
The Best Place to Hire a Suit
Suitor provided the best service I could have imagined. I was late in hiring the suit allowing only 2 days to get to me which required delivery to a separate state, and I was so worried I wouldn't get it on time. It looked like there may have been an issue due to my rural location, however, the team contacted me and arranged for me to pick it up from an outlet where customers aren't usually allowed to pick up parcels.
The opportunity to pay a small fee to receive another Jacket and pair of Trousers in case the sizing was wrong was worth it - but not needed. I also hired shoes, and a shirt! Everything was in perfect and did not look used! Certainly recommended!
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
Hi Janice, thank you for such a detailed and thoughtful review. We’re really pleased we could help put your mind at ease and make sure everything arrived in time, especially with the tight turnaround and rural delivery. It’s great to hear the backup sizing option gave you confidence, even though the original fit was spot on, and that you were happy with the full outfit. We truly appreciate the recommendation and are delighted you had such a positive experience with us.
Thank you Suitor
Thank you Suitor! Great service ordering the suit arrived well before time and everything fitted well with no dramas at all. Ezekiel was great to get into contact with as there was a delay having a public holiday in NZ.
Cheers again Ezekeil
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Suitor
We appreciate the amazing feedback you've given. We’re delighted to hear everything arrived well ahead of time and that the fit was spot on. It’s great to know Ezekiel was able to assist and keep things running smoothly. Thank you for taking the time to share your experience!
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