Sueurswim Bewertungen 

32
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

returned my item due to it not fitting well for larger boobs. The return process isn’t the best and customer service can be improved. So if you intend on returning your item please be aware and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m honestly so impressed with Sueur swim. The quality of this bikini is unbelievable, i’m always cautious of white bikinis being too thin and see through but the structure and quality is incredible.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The quality, detailing and materials are incredible. Customer service is amazing. I needed help with returning a piece for a different size due to me being between sizes and the assistance and proce... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely love this swimwear! The fit is flattering, the material feels high quality, and it’s comfortable both in and out of the water. It provides great support and stays in place while swimming. T... Mehr ansehen


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

32 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(32)

32 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Love love love!

Love love love!! I got some white swimwear for my hens party we had on a yacht & I received soo many compliments! I love how different this swimwear is from other brands! Would definitely recommend! I have a bigger busy and it fits me so well. Thank you Sueur! X

6. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I rarely write reviews

I rarely write reviews, but I felt compelled to share my experience with Sueur Swim. The quality is absolutely beautiful — the fabric is incredibly soft, flattering, and feels luxurious compared to many other swimwear brands I’ve purchased from.

What I love most is that the pieces genuinely transition from swimwear to resort wear, making them perfect for holidays, beach days, and lunches by the water. The attention to detail, fit, and overall design is exceptional.

I’ve also found the team to be approachable and passionate about their brand. Running a small business isn’t always easy, and I think it’s important to recognise the hard work that goes into creating quality products.

For anyone considering purchasing, my experience has been overwhelmingly positive, and I wouldn’t hesitate to recommend Sueur Swim to friends and family.

5. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely love this swimwear

Absolutely love this swimwear! The fit is flattering, the material feels high quality, and it’s comfortable both in and out of the water. It provides great support and stays in place while swimming. The color is exactly as pictured, and the sizing is true to size. Highly recommend!

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Omg I love this brand sooo much

Omg I love this brand sooo much! The quality is incredible, the swimwear is sooo snatching in all the right places!! It’s like skims! Once your in it it’s like where is my waist 🙌🏼😂 I wanted to change the colour of one of my products and the return was so easy, I just sent some pics and then shipped it out - I got the new colour in a great time frame and customer support was super friendly 💗💗

20. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I highly recommend this brand if you…

I highly recommend this brand if you want to have a beautiful and high quality swimwear.
The purchasing went smoothly. For the sizing, I’m always hesitating as my bottom and top is different but I referred to the social media content and eshop. I even send a message to the brand to have any tips.
Thank you to create such a great swimwear brand 🫂

1. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My favourite swimwear!

I am absolutely in love with Sueur Swim! Their designs are unlike anything else I’ve seen, so unique, stylish, and incredibly flattering. Every piece feels thoughtfully designed to make you feel confident and beautiful, and that’s exactly how I feel every time I wear one of their bikinis.

The quality is exceptional and the fabric is so nice. You can genuinely feel the difference. I always receive compliments whenever I wear any of my Sueur Swim pieces. 🥰

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A genuine 10/10 experience!

I recently purchased the Marée swimsuit in blue and I couldn’t be happier with it.

The entire experience was seamless — quick delivery, beautiful packaging, and excellent customer service. The quality of the swimsuit is truly impressive, with a flattering fit and great attention to detail.

What surprised me the most is the color. It’s absolutely beautiful online, but even more stunning in real life. The shade of blue is vibrant, elegant, and incredibly flattering.

You can really feel the care that has gone into creating the product. I would definitely recommend Sueur Swim to anyone looking for a well-made, stylish swimsuit.

A genuine 10/10 experience!

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Returns process is complicated

Sizing is not accurate at all and the returns process is so long winded as you have to take photos before being able to send the item back. I understand businesses would prefer to maybe make sure the item is returned in the right condition however, you have to chase to find out if they accept your return.

I have returned a swimsuit and repurchased for a larger size however a month later and I still have not received a refund for the returned swimsuit.

This was my first and last time that I will ever be using this company.

21. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam, Fake reviews, No refund

I’ve passed the complicated system to request a refund because of wrong sizing, It’s been a month since I started this process and my refund is not yet issued. Also no reply from the contact email!
SCAMMERS BE AWARE

28. Mai 2026
Bewertung ohne vorherige Einladung
Sueurswim-Logo

Antwort von Sueurswim

Hi Kateryna,

We’re sorry to hear you were disappointed with your experience.

We would like to clarify that photographs are requested before a return is sent purely to protect both the customer and our business. This allows us to confirm the item’s condition before return shipping costs are incurred and helps avoid situations where customers unknowingly return items that may not be eligible for refund.

We did not refuse your return request and provided return instructions after receiving the requested photos. We also offered assistance with sizing should you have preferred an exchange.

As a small independent brand, we are constantly reviewing our processes and customer feedback to improve the experience for everyone. While we understand our return process may differ from larger retailers with automated returns portals, it is designed to ensure fairness and transparency for all customers.

We wish you all the best and appreciate your feedback.

Bewertet mit 1 von 5 Sternen

Horrendous Returns Experience

Purchased a $190 item which was unfortunately too small, and the return experience is far below what this price point should deliver.

The process is unnecessarily complicated. Instead of a simple return portal, it involves excessive back-and-forth, photographing the item, organising your own registered postage, and even being asked to have the delivery driver photograph the package. For a premium-priced product, this is not acceptable.

Before even being provided the return process, I was directed to re-try the item and watch a “readjustment” video, which did nothing to address sizing. Most boutiques at this level offer a straightforward return reason selection, not a drawn-out process that delays the outcome.

The entire experience feels rigid and overly suspicious of the customer. Due to the lack of a clear system, the item was returned to the sender address on the package. After providing tracking and explaining this, the only response received was: “this says Mermaid Waters, not Nerang.” No assistance, no solution.

At this price point, customers expect a seamless, professional experience from purchase through to returns. This is nowhere near the standard.

The product aside, the overall experience significantly lets the business down. Until systems and communication improve, I would not purchase again. At this stage, it is more efficient to forfeit any exchange or refund than continue engaging with the process!

25. April 2026
Bewertung ohne vorherige Einladung
Sueurswim-Logo

Antwort von Sueurswim

Hi Lia,

We’re sorry to hear you felt frustrated with the returns process.

To clarify for future customers, return instructions, including the correct return address, were provided prior to the item being sent back. Unfortunately, the parcel was instead sent to a different address that is not connected to our returns facility, and therefore has not been received by our team.

As a small business operating across multiple fulfillment locations, we provide specific return instructions to ensure items are received, tracked, and processed correctly. Once a parcel is sent to an incorrect address, it falls outside of our control and must be resolved with the postal carrier as explained.

While this situation was outside of our policy, we chose to arrange a replacement as a gesture of goodwill.

For clarity, requesting photos prior to return is a standard step designed to confirm item condition before shipping and help avoid situations where customers incur return costs for items that may not be eligible.

We appreciate and take on all feedback and are continuously working to improve our systems as we grow.

Natalie

Bewertet mit 1 von 5 Sternen

Warning to other customers.

Warning to other customers.

Bad experience overall. The return process was complicated and inflexible, with no real willingness to resolve the situation.

Any concerns raised about the condition of the item do not reflect how it was returned. The handling of this issue felt unreasonable.

I would not recommend buying from this brand.

3. April 2026
Bewertung ohne vorherige Einladung
Sueurswim-Logo

Antwort von Sueurswim

Hi Melinda,

We’re sorry to hear you felt this way, as this isn’t the experience we aim to provide.

After reviewing the item condition prior to return through photos provided, where staining was identified, we advised at that stage that items returned with stains would not be eligible for a refund, to avoid unnecessary return costs on both parties.

Upon receiving the item, the same staining was present and documented again by our warehouse and resent to you confirming the staining, which meant the return did not meet our policy requirements for a refund. The item was therefore sent back.

Our returns process is designed to be fair and consistent for all customers, ensuring items are returned in their original condition.

We always aim to be as transparent as possible throughout the process and appreciate all feedback as we continue to improve.

Natalie

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