Delivered as promised. Shelves are not adjustable as advertised, struggling to accommodate economic holding of wine/beer bottles, cans etc. Very noisy (rattling) on start up, settled down now. S... Mehr ansehen
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Das sagen Bewerter
Ordered a SubCold small fridge 85L for a home bar after 2 returned orders for a COMFEE home bar fridge from Amazon, which both turned up severely damaged. SubCold was delivered quickly and on the... Mehr ansehen
Unternehmen hat geantwortet
I always get my fridges from Subcold - good quality, reasonably priced, delivery as stated on purchase. Thanks to all the Team who keep the "cogs" turning successfully
Ordered a 180 bottle beer fridge Sunday they delivered Friday can’t ask anymore than that, thanks to the delivery guys who put it where I asked thanks to you all
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Kontaktinformationen
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Vereinigtes Königreich
- 01506 440 557
- sales@subcold.com
- subcold.com
4.6
Hervorragend
2483 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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The ice compartment doesn't close…
The ice compartment doesn't close properly so it keeps icing up and leaking water into the fridge .I have to keep switching the fridge off, leaving it to defrost and then switching it on again. very frustrating!
11. Mai 2026
Antwort von Subcold
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear that the ice compartment has been frustrating to use and that you’ve had to keep defrosting the fridge.
Just to clarify, this model is a fridge with an ice box rather than a freezer, so the ice compartment is designed with a flap rather than a sealed freezer-style door. If it is icing up heavily, the temperature setting may be too low, so adjusting it slightly warmer may help reduce ice build-up and prevent water from leaking into the fridge.
Best Wishes,
Subcold Team
Item arrived on time
Item arrived on time, given a time slot. Bought for a friend who is in a care home. It’s amazing the difference it has made to her. Ideal size and the quality of the fridge is excellent.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Subcold
Dear Customer,
Thank you so much for your lovely review.
We’re really pleased to hear the item arrived on time and that the time slot was helpful. It’s wonderful to know the fridge has made such a positive difference for your friend in the care home. We’re glad the size is ideal and that you’re happy with the quality too.
Best Wishes,
Subcold Team
Great Value
Well made, works well, price, holds temperature, good packaging. Keep up the good work guys ⭐️⭐️⭐️⭐️⭐️
5. Juni 2026
Antwort von Subcold
Dear Mark,
Thank you so much for your fantastic 5-star review! ⭐️
We’re really pleased to hear you found your Subcold product to be great value, well made, and working well. It’s brilliant to know it’s holding temperature as expected and arrived safely with good packaging too.
Your kind words mean a lot to us — we’ll definitely keep up the good work! ❄️
Best Wishes, Subcold Team
just as they said in terms of delivery
30. Mai 2026
Antwort von Subcold
Dear Customer,
Thank you for your feedback! We’re really pleased to hear that the delivery was just as expected and everything went as stated.
We appreciate you choosing Subcold.
Best Wishes, Subcold Team
Rather disappointed by the mini cooler
Rather disappointed by the mini cooler, I have had it on now for 6 hours but it isn’t very cold at all. I bought it to put my cheese and small bottle of milk cool as my fridge is broken, but there is no room in it at all. There other products might be ok but I really don’t rate this at all.
5. Juni 2026
Antwort von Subcold
Dear Customer,
Thank you for your feedback.
We’re sorry to hear you’re disappointed with your mini cooler and that it hasn’t met your expectations. We understand this can be frustrating,
Please contact our customer service team at sales@subcold.com with your order details, and they will be happy to look into this further for you.
Best Wishes,
Subcold Team
Great Drinks Fridge
Delivered rapidly, this a great fridge for my man cave.
Holds 36x 150ml tonic cans on the top shelf, perfect for those of us who enjoy a Gin.
Very pleased with this purchase
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Subcold
Dear Rich,
Thank you for your lovely review! We’re really pleased to hear your drinks fridge arrived rapidly and is a great fit for your man cave.
It’s brilliant to know it holds your tonic cans perfectly too — sounds ideal for keeping those G&Ts nicely chilled 🧊
Best Wishes, Subcold Team
Easy site to order from
Easy site to order from, very quick turnaround, we were very impressed. Delivery perfect , the beer fridge is brilliant, keeps our drinks very cold. Very happy with this purchase. Thank you
29. Mai 2026
Antwort von Subcold
Dear Patricia,
Thank you so much for your lovely review.
We’re delighted to hear you found the website easy to order from and that everything arrived quickly and smoothly. It’s great to know your beer fridge is doing a brilliant job keeping your drinks very cold — perfect for enjoying chilled drinks at home! ❄️
We really appreciate your kind feedback and are so pleased you’re happy with your purchase.
Best Wishes, Subcold Team
A good overall experience
I have found the process of ordering, delivery, and any on going questions have been seamless. The equipment I purchased has been brilliant for my floor type.
3. Juni 2026
Antwort von Subcold
Dear Linda,
Thank you for your great review.
We’re really pleased to hear that your experience with ordering, delivery, and any follow-up questions has been seamless. It’s also fantastic to know the equipment has been brilliant for your floor type and is working well for your needs.
We truly appreciate your feedback and are glad you’ve had such a positive overall experience.
Best Wishes, Subcold Team
A good looking tall beer fridge!
A good experience, from ordering to delivery. Delivered when I wanted and placed in the room i wanted, a very nice looking fridge , it looks well made and substantial. Now the proof is in the pudding, but I have to say, as soon as it was turned on you could feel the chill !
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Subcold
Dear Paul,
Thank you for your fantastic 5* review.
We’re really pleased to hear you had a good experience from ordering through to delivery, and that the fridge was placed just where you wanted it. It’s great to know you’re happy with the look and build quality of your tall beer fridge too.
We’re especially glad it started chilling so quickly — there’s nothing better than feeling that cool air straight away! ❄️
Best Wishes, Subcold Team
I purchased the fridge for a bedroom…
I purchased the fridge for a bedroom based on it being quiet - however there is a popping noise whenever it stops rendering it unfit for use in a bedroom without additional soundproofing. Other than that, the fridge works well.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Subcold
Dear Customer,
Thank you for sharing your feedback with us.
We’re pleased to hear that the fridge is working well overall, but we’re sorry to learn that the noise when it stops has made it unsuitable for bedroom use. We understand how frustrating this must be, especially when quiet operation was an important factor in your purchase.
Some sounds can occur during the cooling cycle as internal components expand or contract, but we appreciate that this can still be disruptive in a quiet room
Best Wishes, Subcold Team
Ordered a free dtanding beer fridge
Ordered a free dtanding beer fridge. Great item, really smart and quiet, a very good price too. Fast and efficient delivery. Reslly pleased with the whole process.
4. Juni 2026
Antwort von Subcold
Dear Mandy,
Thank you so much for your review.
We’re delighted to hear you’re really pleased with your freestanding beer fridge and that you found it smart, quiet, and good value. It’s great to know the delivery was fast and efficient too, making the whole process a positive one from start to finish.
We hope you enjoy keeping your drinks perfectly chilled! ❄️
Best Wishes, Subcold Team
Arrived promptly and looks great
Arrived promptly and looks great , not plugged in yet but hopefully will be done ☑️
4. Juni 2026
Antwort von Subcold
Dear Steve,
Thank you for your 5* review!
We’re pleased to hear your order arrived promptly and that you’re happy with how it looks so far. We hope you enjoy using it once it’s all plugged in and ready to go — perfectly chilled drinks await! ❄️
Best Wishes, Subcold Team
Very sleek mini fridge
Very sleek mini fridge - brought this as a present for my other half to go in his office. It looks great. Super fast delivery as well!
2. Juni 2026
Antwort von Subcold
Dear Chloe,
Thank you for your lovely review!
We’re really pleased to hear the mini fridge looks sleek and fits nicely in your other half’s office. It sounds like a great gift, and we’re glad the delivery reached you so quickly too.
We hope he enjoys keeping his drinks nicely chilled while working ❄️
Best Wishes, Subcold Team
Great product at great price
Great product at great price, well packaged and delivered in great time
2. Juni 2026
Antwort von Subcold
Dear Paul,
Thank you for your fantastic review!
We’re really pleased to hear you’re happy with the product, price, packaging, and delivery time. It’s great to know everything arrived smoothly and met your expectations.
Best Wishes, Subcold Team
I had terrible customer service from…
I had terrible customer service from this company. I bought a second wine cooler from them as my first one broke due to it not working anymore it wasnt cooling at all. Bought a new one to replace it in September and it states the wine cooler is ‘ Fully Compliant and Includes Full 1-Year Warranty Period for Extra Peace of Mind!’ The cooler stopped working and cooling so as it’s under warranty still I contacted them and straight away they were saying it would have to be sent back to us and see if it’s under the warranty! When it states a full one year warranty everywhere. 8 months after purchase the wine cooler it shouldn’t have stopped working seeing as it was the second one to break. I said it must be a fault with them which they said they don’t have complaints about. Every email I sent was responded to basically saying it won’t be covered under warranty. So what is the point in having one then. I would avoid at all cost.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Subcold
Dear Kate,
Thank you for your feedback, and we’re sorry to hear you feel disappointed with the service received.
We would like to clarify that we have advised on several occasions that the unit can be returned to us for warranty assessment. As with all warranty claims, the product does need to be inspected first so we can confirm the fault and whether it falls within the warranty terms.
It is also important to note that this product is a wine cooler, designed specifically for storing wine within the intended temperature range. It is not designed or recommended for storing milk or other perishable dairy products, as this may affect performance and suitability for use.
We do appreciate your frustration, especially as this is your second purchase, and we have not refused to look into the matter. We remain happy to assess the unit under the warranty process if it is returned to us as advised.
Best Wishes,
Subcold Team
Poor customer service support
Driver could not find me. Lived here for 31 years and address label is correct with contact number but no call . Sent back to Subcold and contacted asking them to send out as I am disabled And need for storage of meds during heat. They said can’t send out until courier brings back to warehouse. `DPD tracking shows clearly not delivered and returned to Subcold but won’t send out order .
1. Juni 2026
Antwort von Subcold
Dear Customer,
Thank you for your feedback. We’re sorry to hear about the delivery issues you experienced.
According to our records, the parcel was returned to us by the courier after they reported being unable to complete the delivery.
As advised by email and live chat, a replacement could be arranged once the original parcel had been received back at our warehouse.
We understand this was frustrating, particularly given the intended use of the product, and we appreciate your patience while the return was being processed.
You may also want to share your experience with DPD as we have tried our best to resolve this as fast as possible for you.
Best Wishes,
Subcold Team
Easy to order on line
Easy to order on line. Quick delivery. Product looks nice. No complaints.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Subcold
Dear Kevin,
Thank you for your great review!
We’re really pleased to hear ordering online was easy, delivery was quick, and that you’re happy with how the product looks. It’s lovely to know everything went smoothly and you have no complaints.
Best Wishes,
Subcold Team
Next day delivery for my Super50 beer…
Next day delivery for my Super50 beer fridge. A quality product. The only improvement would be to make the metal shelves stronger as they sag under the weight of beer cans. Overall very pleased.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Subcold
Dear Keith,
Thank you for your 5* review. We’re really pleased to hear your Super50 beer fridge arrived quickly and that you’re happy with the quality overall 🍻
We also appreciate your feedback regarding the metal shelves. It’s helpful to hear how the fridge performs when fully stocked, and we’ll certainly take your comments on board as we continue to look at ways to improve our products.
Thanks again for choosing Subcold, and we hope you enjoy plenty of perfectly chilled drinks.
Best Wishes,
Subcold Team
Very happy
Customer service that is courteous and professional is always top of the charts for me, coupled, of course, with an excellent product, and this new mini fridge is indeed excellent.
28. Mai 2026
Antwort von Subcold
Dear George,
Thank you so much for your review. We’re delighted to hear that you were happy with both our customer service and your new mini fridge.
It’s great to know our team came across as courteous and professional, and even better that the product itself is living up to expectations. We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Great wee fridge
Great wee fridge. Just what I needed for my Tibico kefir drinks so my food fridge isn't blocked up. I can order in dozen packs now. Very pleased with delivery time and process.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Subcold
Dear Jacqueline,
Thank you for your lovely review. We’re so pleased to hear the wee fridge is just what you needed for your Tibico kefir drinks, and that it’s helping free up space in your main fridge.
It’s great to know you’re happy with the delivery time and process too. We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
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