Very poor customer service. I strongly recommend avoiding this shop. I submitted an RMA as instructed after a part was lost during shipping and requested a refund so I could move forward with m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The employees I dealt with Jerry and Rav through the Hicksville, New York location made sure my part was correct for my model of Subaru. And, kept the order moving in a timely fashion so, I received m... Mehr ansehen
Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... Mehr ansehen
The parts are genuine, competitively priced and in the mail quickly. Thank you for your service. My only problem was trying to order without the Subaru part number. The site claims I could use some... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigte Staaten
- 888-503-5191
- support@subarupartsdeal.com
- subarupartsdeal.com
4.4
Hervorragend
406 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Was very important for me this…
Was very important for me this transaction and the quAlity of original its more. Thanks
4. September 2025
Received what I ordered and decent…
Received what I ordered and decent shipping time.
4. September 2025
Correct parts delivered timely
4. September 2025
Part was available immediately
Part was available immediately, not available from other vendors.
4. September 2025
Looked like a used part.
The PCV valve was fine, but my downstream 02 sensor blue bag was ripped open. The top plastic part of the bag was was completely open and it looked like it was used
4. September 2025
Antwort von SubaruPartsDeal.com
Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better.
We’re always looking to improve, so your input is valuable and helps us do just that.
Seamless
The part was easy to find, pay for and get shipped to me. Great experience
4. September 2025
They Advertise Items They Do Not Have In Stock
I ordered a part. I received an order confirmation on August 20, 2025 saying it would ship in 1 to 3 business days. On August 22, 2025 I received an email that my order was voided because the part has been discontinued and/or is backordered. I am very disappointed that they advertised items they do not have, and they have delayed my repairs.
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von SubaruPartsDeal.com
We sincerely apologize for the frustration you've experienced regarding the backorder issue. It's important to us that our customers feel confident and informed when making a purchase.
We appreciate you bringing this to our attention. Thank you for your feedback, and we’re committed to improving your experience with us.
Great website
Great website
Easy to find parts on images
Prices were better than dealers near me.
Great communication and fast shipping.
14. August 2025
Bewertung ohne vorherige Einladung
Missing parts in the package
Good afternoon. Today I received a package with brake pads. Inside instead of 4 pieces there were only 3 (2 inner and one outer). Also there was no grease in the package. Very bad experience.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von SubaruPartsDeal.com
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Some of the worst customer service possible.
One of the worst customer service experiences possible after my shipment was damaged. It took 2.5 months multiple calls and emails to get them to refund only part of the order that was damaged. I have genuinely considered if they are running a scam on the RMA side by how challenging it was to get them to do anything. Unfortunately, I am still out about $380 from the order due to them refusing to honor the second part of the RMA and completely ignoring me. I would highly recommend to avoid them at all costs.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von SubaruPartsDeal.com
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Part was a perfect fit
Part was a perfect fit. Little on the pricey side but fit the need.
24. Juli 2025
OEM part for a fraction of the dealer's price
OEM part at literally 1/10th the cost of what the dealer wanted to replace the part. It took me less than 15 minutes to replace the part myself. Thank you, SubaruPartsDeal.com!
24. Juli 2025
Easy and quick to order
24. Juli 2025
Exactly what I needed
Exactly what I needed. And shipped lightning fast. Great experience will buy again
24. Juli 2025
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