Very poor customer service. I strongly recommend avoiding this shop. I submitted an RMA as instructed after a part was lost during shipping and requested a refund so I could move forward with m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Very poor customer service. I strongly recommend avoiding this shop. I submitted an RMA as instructed after a part was lost during shipping and requested a refund so I could move forward with m... Mehr ansehen
Unternehmen hat geantwortet
The employees I dealt with Jerry and Rav through the Hicksville, New York location made sure my part was correct for my model of Subaru. And, kept the order moving in a timely fashion so, I received m... Mehr ansehen
Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... Mehr ansehen
The parts are genuine, competitively priced and in the mail quickly. Thank you for your service. My only problem was trying to order without the Subaru part number. The site claims I could use some... Mehr ansehen
Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.
Vom Unternehmen geschrieben

Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
No real complaints, except that the chrome handle was not available anymore and was replaced by a black handle. Now my car has two non-matching handles.
Correct products, better prices than local dealership. Shipping arrived safe with good packaging.
Perfect fit and original Subaru part. Now I can rest in comfort that a great original part is working under the hood of my Subaru. Thanks guys as shipping was quick and painless too. Will only buy from them from now on
original parts, parts fit my vehicle perfectly, reasonable shipping costs and fast processing and delivery of parts to shipping vendor.
I needed an oxygen ssensor for a 2002 Subaru Forester. You had the exact device. On the web page you listed the years that this device was used. You also had a diagram of the locatons of the two sensors. Everything I needed to know.
The rear headrest were a perfect fit. Very good price compared to dealer and other websites.
Got the parts I ordered and at a solid price.
Excellent product and service. Fast shipping. Will buy from them again.
I’ve used these guys a few times.
Good price and prompt shipping.
The problem comes when there is an issue. They state 24 to 48 hours to respond to an RMA request.
The part arrived very poorly packaged, and damaged in shipping. After the initial contact and a 2 day wait, I sent them pictures showing the damage, as they requested. Doesn’t make sense to wait 2 days for pictures, could have been done as part of the first message. They are very slow to respond and we are now a week into this and I’m just now heading to FedEx to return.
I finally called and asked for a refund instead of a replacement part, just because I don’t want to go through another week to ship it back, followed by another week to get the new one and hope it’s not damaged. They were very snippy on the phone and acted like my time doesn’t matter to them. They stated they had already changed my request from replacement part to refund. That would’ve been nice for them to tell me, before I spent time calling them to ask.
Driving two hours round-trip to the nearest dealer now is starting to make sense. And the difference in price will likely make sense after being spoken down to on the phone.
Edit: In response to their comments about the wrong reference numbers, etc, as I type this I can’t even see any record of a reference number.
Just refund my money. I have the tracking number from FedEx. The return arrived Tuesday. No response from you within your own system. But you respond here?! Give me a break. Your own policy says 3-5 business days once the return hits your doorstep. This is day three. Make me proud and stop trying to say I’m not your customer. You have my email attached to this review and it’s the same email attached to the order. Just fix the problem and focus on customers instead of reviews.
Edit: Copy and paste directly from the subject line of your email. I’d post a screenshot but Trust Pilot won’t let me: SubaruPartsDeal.com - Your Order VS36172092 RMA Request
FedEx tracking number 870061898321
This isn’t something I just decided I didn’t want after all! You sent me a MANGLED part. I sent you the pictures and you sent me a shipping label for free, so you know it’s something you should take care of. Then after dealing with you on the phone I was upset enough to take up all this time to write an honest review and you come back and try to say I’m lying!
We are now two weeks from the time that I gave you my money. This isn’t even that expensive. $77.00. What’s your cost? How much did the return shipping cost? Why wouldn’t you just apologize for the inconvenience and issue a refund? Then file a claim with USPS? This was a $345 order. You could just fix the issue and I’d use you again…….we’ll always have a Subaru that needs to be maintained.

Antwort von SubaruPartsDeal.com
Exactly what i needed for hoses but tge clamps only fit one size. Other size clamps not on schematic
Right parts shipped promptly at a competitive price.
It arrived quickly and on time. And it was a perfect fit. Worked exactly as it should and fixed my problem.
Thank you
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