Hello Stoveworld. Ordering and delivery were 100% efficient including the packing. But you are no doubt aware it's the peak time of year for installing fire-places and our local installer is fully b... Mehr ansehen
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Das sagen Bewerter
Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... Mehr ansehen
Unternehmen hat geantwortet
Steve Oldak at Fitstove.com recommended you. I was a bit dubious as I thought you had to pay £000’s for a log stove as I did for the others in my house. Ordering was simple, communications brilliant... Mehr ansehen
I purchased Ecosy Panoramic 5kw multifuel stove, installed around 2 months ago. Great product, all works as expected, great customer service- had an issue with additional handle, received another one... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.
Kontaktinformationen
Unit 22-24 Folly Farm, RG26 5GJ, Ramsdell, Vereinigtes Königreich
- 01256 889397
- team@stoveworlduk.co.uk
- stoveworlduk.co.uk
4.9
Hervorragend
5112 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 62 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy ordering promp delivery
6. Juli 2026
Antwort von Stove World UK
Thanks so much for the review! Really glad to hear ordering was easy and delivery was fast. Appreciate you choosing Stove World!
Antwort von Stove World UK
Thanks for taking the time to leave feedback! We're thrilled that you got a great product at a fair price. Enjoy your purchase!
Antwort von Stove World UK
Thanks for the great feedback! We're thrilled you had such a good experience with our service. Thanks for recommending us!
Our new Hampton 5 stove is fantastic
Our new Hampton 5 stove is fantastic! Really smart , has the feel of a wood burning stove with conveniences of the bio fuel, really good communication with the team when I had an enquiry re the decorative flue, excellent service delivery, I can highly recommend, surprisingly good heat in a smallish sitting room ,
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Stove World UK
Thanks so much for the fantastic review! It’s great to hear how much you're loving the Hampton 5 and that the bioethanol feature is giving you that cosy wood-burner vibe with zero hassle. Really glad the team could help clear up your flue enquiry, too. Hope it keeps your sitting room lovely and warm for a long time to come! The video you sent looks brilliant!
Bought to replace our wood burner in France
Bought to replace our old wood burner in France,first impression is very good.
22. Juli 2026
Antwort von Stove World UK
Thanks for choosing Stove World for your replacement! Glad everything arrived safely and made a great first impression. Let us know if you ever need anything else for it!
Excellent advise and service
Good advise on the phone and quick efficient delivery of the stove. Everything done as well as it could be. I would highly recommend this company.
23. Juni 2026
Antwort von Stove World UK
Thanks for taking the time to leave a review. Glad the advice was helpful and the delivery was spot on. Enjoy the new stove, and let us know if you ever need anything else!
Easy to order and prompt delivery of…
Easy to order and prompt delivery of goods. Recommended
29. Juni 2026
Antwort von Stove World UK
Thank you for the great feedback and for recommending us! We're thrilled that everything went smoothly and arrived quickly. We really appreciate your business!
Antwort von Stove World UK
Thanks for taking the time to share your review! It's always great to hear when everything goes smoothly and hits the mark. We hope you thoroughly enjoy your purchase—have a wonderful day!
Easy to use service
Easy to use service, swift and friendly delivery.
The Stove is incredible. Had a lovely BBQ then removed the griddle to have a warming fire.
29. Juni 2026
Antwort von Stove World UK
Thank you for the wonderful feedback! We are thrilled to hear that you found our service easy to use, that delivery went smoothly, and—most importantly—that the stove was a hit for both cooking and keeping warm. We really appreciate your business!
A great company to deal with a five…
A great company to deal with a five star rating from me *****
15. Juni 2026
Antwort von Stove World UK
Five stars—we couldn't ask for better feedback than that! Thank you so much for your kind words and for choosing Stove World. Have a fantastic day!
Nice stove which looks good value
Nice stove which looks good value. Delivered on a pallet to the driveway. Delivery was not the most efficient (lorry too big for local roads on 1st occasion despite my warnings) but arrived the following day.
18. Juni 2026
Antwort von Stove World UK
Thank you for taking the time to share your feedback. We are delighted to hear that you love the stove and feel it offers great value!
We are very sorry for the frustration caused by the initial delivery attempt. While we always pass access warnings along to our third-party pallet networks, heavy haulage depots can occasionally face vehicle availability limits on the day. We are glad the local depot was able to resolve it quickly and get your stove safely to your driveway the following day.
Thank you again for your patience and for choosing Stove World. We hope you enjoy your new stove!
Great company
Great company. Best price on the internet and delivered exactly on time. Fantastic customer service.
25. Juni 2026
Antwort von Stove World UK
Thanks for sharing your experience! It's always fantastic to hear when we've ticked all the boxes—great value, on-time delivery, and top-tier customer service. We really appreciate your recommendation, and we hope you thoroughly enjoy your purchase!
Very easy and fast delivery product is…
Very easy and fast delivery product is very good
24. Juni 2026
Antwort von Stove World UK
Thank you for the fantastic feedback! We're thrilled to hear that everything went smoothly, arrived quickly, and that you love the product. Thanks for choosing Stove World!
What a great service from start to…
What a great service from start to finish. From ordering to delivery it was seamless, thank you.
24. Juni 2026
Antwort von Stove World UK
Thanks for sharing your experience, Sonia! We always aim to make the process as straightforward and stress-free as possible, so hearing that your delivery was seamless means the world to us. The Ecosy+ Hooga 8 is a truly fantastic, highly-efficient stove, and it's going to make such a beautiful, cozy addition to your home. We truly appreciate your kind words and your business.
Spot on ,only place i use for parts for…
Spot on ,only place i use for parts for my stove.
16. Juni 2026
Antwort von Stove World UK
Thank you for the fantastic feedback! We're thrilled to be your trusted choice for keeping your Coseyfire 16 in top shape. Thanks for the loyal support, and we'll see you next time!
Stove was delivered curbsude and I had…
Stove was delivered curbsude and I had to help and convince the driver just to get him to drag it into my front garden
16. Juni 2026
Antwort von Stove World UK
Thank you for your feedback. We are sorry to hear that the delivery felt like a struggle on the day.
As a retailer, we rely on third-party heavy haulage courier networks to deliver our stoves. Because of this, we send out multiple pre-delivery emails and state clearly on our website that this is strictly a kerbside-only service due to driver safety and courier insurance restrictions.
Looking at the proof of delivery photo provided by the courier, the driver actually went significantly above and beyond their contracted duties. Moving a heavy pallet trolley across a loose gravel driveway to position your stove safely under cover is incredibly difficult physical work that they are not required to do. While we understand it took some coordination, we are incredibly grateful to the third-party driver for extending this courtesy.
We hope you are delighted with the stove itself and our service as a company. If you need any help with your new stove, please don't hesitate to reach out to our team directly.
Really quick delivery and great prices
Really quick delivery and great prices. Quality of items was excellent. Would definitely shop again at Stove world!
23. Juni 2026
Antwort von Stove World UK
Hi Emily, thank you so much for the fantastic review! We are absolutely delighted to hear that you are pleased with our quick delivery, great prices, and the excellent quality of your new items. We truly appreciate your support and look forward to welcoming you back to Stove World in the future!
Antwort von Stove World UK
Thank you for the great feedback! We're thrilled that we could help you out and get your order delivered to you so quickly. Thanks for choosing Stove World!
great service
easy to order
delivered very quickly with no fuss
new firebricks fitted perfectly
12. Juni 2026
Antwort von Stove World UK
Thanks for sharing your experience! It's great to hear that we could get your replacement firebricks to you quickly and with no fuss at all. Enjoy your refreshed stove!
Stove world are excellent!
Stove world supplied my wood burner originally and now were able to provide all of the spare consumable parts needed to give it a thorough service. Everything arrived within 2 days of ordering so top marks for an excellent service.
10. Juni 2026
Antwort von Stove World UK
Thank you so much for the excellent review! We absolutely love it when customers return to us for their stove maintenance. Keeping your wood burner well-serviced is so important, and we are thrilled we could get all the necessary consumable parts to you in just two days. Thank you for your continued support and for giving us top marks!
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