Hello Stoveworld. Ordering and delivery were 100% efficient including the packing. But you are no doubt aware it's the peak time of year for installing fire-places and our local installer is fully b... Mehr ansehen
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Das sagen Bewerter
Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... Mehr ansehen
Unternehmen hat geantwortet
Steve Oldak at Fitstove.com recommended you. I was a bit dubious as I thought you had to pay £000’s for a log stove as I did for the others in my house. Ordering was simple, communications brilliant... Mehr ansehen
I purchased Ecosy Panoramic 5kw multifuel stove, installed around 2 months ago. Great product, all works as expected, great customer service- had an issue with additional handle, received another one... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.
Kontaktinformationen
Unit 22-24 Folly Farm, RG26 5GJ, Ramsdell, Vereinigtes Königreich
- 01256 889397
- team@stoveworlduk.co.uk
- stoveworlduk.co.uk
4.9
Hervorragend
5112 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 62 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Highly recommended
Great prices, well designed website, quick delivery.
Highly recommended
15. Juni 2026
Antwort von Stove World UK
It’s great to know that our online shopping experience was smooth and that your order arrived in no time. We greatly appreciate your support and your kind recommendation.
Excellent company!
I bought an outside log burner from this company.
Prompt delivery, great customer service & great product.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Stove World UK
We're thrilled that you're loving your new outdoor log burner and that you had such a great experience with our delivery and customer service teams. Thanks for choosing Stove World!
Antwort von Stove World UK
Thanks for sharing your experience! It's fantastic to know you had such a seamless experience from start to finish. We hope you love your new purchase!
I ordered stove parts on a Friday and…
I ordered stove parts on a Friday and they were delivered on Monday all well packed in bubble wrap excellent service and parcel force delivered it to my safe place thanks will use again.👍
19. Juni 2026
Antwort von Stove World UK
Thank you so much for the wonderful review! We are absolutely delighted to hear that your stove parts arrived so quickly over the weekend and were safely delivered to your designated safe place. Our team takes great care in packaging everything securely with plenty of bubble wrap so it arrives in perfect condition. We truly appreciate your business and look forward to helping you again in the future! 👍
Fantastic
Really pleased with my outdoor wood burning stove delivery was fast and straightforward. It is very heavy and well made and looks fantastic on our entertaining terrace.Credit has to go to the amazing team,I had a minor query with my order once delivered and it was dealt with promptly and professionally communication with their customer’s is spot on a rarity today
Well done Stoveworld
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Stove World UK
Thank you so much for this fantastic review! We are absolutely thrilled to hear that your outdoor wood-burning stove looks amazing on your entertaining terrace—it sounds like the perfect addition to your outdoor space! Stoves are indeed very heavy beasts, but that sturdy build is what ensures they are well-made and built to last.
We are especially grateful for your kind words about our customer service team. Providing prompt, professional, and clear communication is something we pride ourselves on, so knowing we made your experience straightforward and spot-on means the world to us. Thank you for choosing Stove World, and we hope you enjoy many wonderful evenings on your terrace!
Good good 123
11. Juni 2026
Antwort von Stove World UK
We really appreciate you taking the time to share your feedback!
Quality products and great customer service
Quality products and great customer service. Really pleased with my light oak beam which looks amazing over my wood burning stove
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Stove World UK
Thank you for the fantastic feedback! We're thrilled to hear that you are pleased with our customer service and that your new light oak beam looks so great over your wood-burning stove. We really appreciate your business!
Outstanding communication throughout
Stoveworld have a great communication system. My order came in two deliveries as part of it was on order, with delivery due a few weeks hence.
Stoveworld delivered what they could within days and then kept me constantly updated with the due delivery date for the rest. At no time did I doubt them or needed to contact them to verify anything. Excellent service
10. Juni 2026
Antwort von Stove World UK
Thanks for sharing your experience! It's great to hear that our communication system gave you complete peace of mind while waiting for the rest of your order. We love knowing we hit the mark for you—enjoy your purchases!
10/10 for the quality of the fire and…
10/10 for the quality of the fire and delivery . Will recommend all day long
10. Juni 2026
Antwort von Stove World UK
Thanks for sharing your experience! There is nothing better than hearing our customers are completely satisfied with their purchase and service. We're so incredibly grateful for your recommendations.
Very quick delivery and beautifully…
Very quick delivery and beautifully packaged so arrived in perfect condition.
15. Juni 2026
Antwort von Stove World UK
Thanks for sharing your experience! There's nothing better than a fast delivery arriving safe, sound, and looking great. Have a brilliant day, and please let us know if you ever need anything else!
ReLly happy with the fire bowl!!
ReLly happy with the fire bowl!!! Exceeded expectations
15. Juni 2026
Antwort von Stove World UK
Thanks for sharing your experience! We love hearing that your new fire bowl exceeded expectations. Here’s to plenty of great nights ahead warming up by the fire! Enjoy!
You’re representative Tom was very…
You’re representative Tom was very helpful and called back leaving a message which was very helpful ,and correct item was delivered
Thank you
15. Juni 2026
Antwort von Stove World UK
Thank you so much for taking the time to leave this wonderful review! We are thrilled to hear that Tom was able to provide such helpful support and ensure your correct item was delivered. I’ll be sure to pass your kind words along to him.
Thanks again for choosing us, and please don't hesitate to reach out if you need anything else!
Excellent service thank you
15. Juni 2026
Antwort von Stove World UK
Thanks for the stars! We’re thrilled you enjoyed our service. If you ever need anything else, we're always here to help. Have a wonderful day!
Fast and efficient service
Fast and efficient service, the product is excellent value for money and easy to install.
12. Juni 2026
Antwort von Stove World UK
Thanks for the great feedback! We are so glad the installation was a breeze and that you're happy with the value. Let us know if you ever need anything else!
Great service
Great service , great product . Very competitive pricing . No complaints .
9. Juni 2026
Antwort von Stove World UK
Thank you for the great feedback! "No complaints" is exactly what we like to hear. We truly appreciate your support and are glad you're happy with our prices and service.
If all companies were half as good as…
If all companies were half as good as this one things would look up!
They are always prompted on delivery and easily contactable buy phone.
To be honest I only use Stove World for my wood burner needs…
1. Juni 2026
Antwort von Stove World UK
Wow, what an incredible compliment! Thank you so much for your loyalty and for making Stove World your go-to for all your wood burner needs. We take great pride in keeping our deliveries prompt and our phone lines easily accessible, so it’s wonderful to hear that this stands out to you. Thank you for your amazing support!
Good service and good product
Fast and efficient delivery. Well packed.
Nice unit - as described. Have not fully tested yet (been too hot outside!)
12. Juni 2026
Antwort von Stove World UK
Thanks for the great review! We're glad everything arrived safely and quickly. Don't blame you at all for waiting out the heatwave before testing it out! We hope you love it once you get to use it fully. Thanks for choosing us!
Fast efficient service and plenty of…
Fast efficient service and plenty of useful information on website and responses to email questions great . Only for stars instead of five as delivery driver was rude and pallet arrived ‘broken in transit’
He also did not follow instructions regarding the delivery (blocked the road with the van at the end of the road instead of driving down blaming a ‘tree’ that prevented him from going further?!?) nor engaged in any polite conversation just dumped the pallet at the entrance to the driveway and walked away with very little to say. Shame
8. Juni 2026
Antwort von Stove World UK
Thank you for your kind words about our website and customer service team. We are deeply sorry for the frustrating experience you had with the delivery. We use third-party courier services, but we take driver conduct and delivery instructions very seriously. We will be raising this issue directly with the courier network to ensure it is handled. If your actual order suffered any damage due to the broken pallet, please reach out to our email team so we can make it right.
Bloody Brilliant company
Bloody Brilliant company - wish others were like Stove World , they shipped an excellent log burner overnight! was like Amazon ! Purchased all my accessories and they quickly sorted me out when I ordered the wrong part - superb business - don't price hunt - use these guys !
8. Dezember 2025
Antwort von Stove World UK
Wow, thank you for such a fantastic review! We are thrilled that you had such a great experience with our overnight shipping and that our customer service team was able to help you out with the accessory exchange. Your recommendation means the world to a business like ours. Thanks for choosing Stove World!
Antwort von Stove World UK
Thanks for sharing your experience! We work hard to combine top-tier quality with great prices, so your review means a lot to the whole team. Enjoy your purchase and have a wonderful day!
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