Cafeology Limited  Bewertungen 1’359

TrustScore 5 von 5

5.0

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My husband and I have tried countless coffee beans since moving to the UK, and finding a good light roast hasn’t been easy. We both prefer lighter roasts, so we were thrilled to discover this brand.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is my second review of Cafeology, although I actually subscribe to their Roastology retail store. I'm writing again because of the beyond outstanding customer service provided last week by Vicky... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Delicious coffee, got the latin espresso beans. Perfect crema and lovely taste. Had a delivery would fall on new years and they kindly followed up to check if would want earlier. Quick despatch and d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy to order online with good descriptions of the products. Rapid and efficient shipping. The coffee tastes great. Having tried several blends, we settled for the Supernova Blend for a mocha pot coff... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kaffeerösterei
  2. Getränkevertrieb
  3. Catering- und Getränkeanbieter
  4. Kaffeemaschinenlieferant
  5. Kaffeegroßhändler
  6. Teegroßhandel

Vom Unternehmen geschrieben

Established in 2003, Cafeology is an independent Sheffield coffee roaster, specialising in the supply of freshly roasted speciality coffee to businesses, universities, hospitality venues, and workplaces across the UK. As a Sheffield-based coffee roastery in South Yorkshire, we have built a reputation for quality, reliability, and ethical sourcing through long-term relationships with coffee producers and trusted origin partners. All of our coffee is hand roasted and packed at our Sheffield roastery, giving us full control over freshness, consistency, and quality assurance. As an experienced speciality coffee roaster in Sheffield, we source only speciality-grade coffees with strong provenance, traceability, and sustainability credentials. Our range includes expertly developed espresso blends and single-origin coffees designed for professional coffee environments, from offices and cafés to education and contract catering. We offer same-day coffee dispatch from Sheffield on orders placed before 3pm, with next-day UK delivery available depending on location, ensuring customers receive freshly roasted coffee quickly and reliably. Beyond our products, we are known as a trusted Sheffield coffee roaster for our personal service, taking time to understand each customer’s requirements and providing ongoing support, advice, and transparent communication. Sustainability is central to everything we do as a Sheffield coffee roaster, from direct sourcing and recognised certifications to continuous improvements in packaging, logistics, and environmental impact. At Cafeology, we believe great coffee should not only taste exceptional, but also support responsible sourcing, long-term partnerships, and positive outcomes for people and the planet.

Cafeology - Great Coffee, Great Cause

Vom Unternehmen geschrieben

100% Ethical in everything that we do
Established since 2003 supplying speciality coffees to the out of home market throughout the UK and now deliver direct to your home.

Order before 3pm on weekdays for same day dispatch

Free deliveries for all orders over £15

Orders delivered within 3 working days

Kontaktinformationen

Cafeology Limited

Great Coffee Great Cause

5.0

Hervorragend

TrustScore 5 von 5

1359 Bewertungen

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Bewertet mit 4 von 5 Sternen

The Christmas blend is a great drink…

The Christmas blend is a great drink but postage seems to have gone up by 100% which is why only 4 stars on this occasion

20. Dezember 2024
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Antwort von Cafeology Limited

Thankyou for your review. You have never been charged delivery on previous orders as they were always over the £20 cut off. I have tried to call today but we only have a landline of file for you as we are never happy when our customers aren't and I just wanted to give some feedback. I have enquired with our IT team to see if we can make the Free Delivery on orders over £20 banner more obvious and also the prompt in the order "basket" so it can't be missed, making the choice to pay carriage or not clearer. I have refunded your delivery charge though for this order and am happy to have a chat about how this can be avoided in the future many thanks Lizzie

Bewertet mit 5 von 5 Sternen

fantastic customer service

I had some problems with my order and controlling my account. Lizzie from customer services contacted me personally, explained why I was experiencing problems and sorted everything out in a very considerate fashion.

24. Dezember 2024
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Antwort von Cafeology Limited

We always like to talk to our customers, especially if there seems to be an issue. We always try to put ourselves in our customers shoes so we're really pleased Lizzie was able to get everything back as it should be

Bewertet mit 5 von 5 Sternen

Great tasting coffee

Great tasting coffee, I’d highly recommend the Christmas blend!
Be sure to order the minimum amount for free postage though, it’s around the same cost as another 25g bag.

19. Dezember 2024
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Antwort von Cafeology Limited

Thank you for the great advise and review. We will always try and call customers if they fall below the £20 mark to advise them. We're pleased you like the Christmas blend too

Bewertet mit 5 von 5 Sternen

Personal touch

Placed 2 orders within minutes of each other, and was contacted to see if this was a duplicate & if not, did I want them shipped together. Good to know that you are dealing with real people & not just a big organisation.

11. Dezember 2024
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Antwort von Cafeology Limited

Thankyou for your review. We always like to talk to our customers and make sure everything is as it should be.

Bewertet mit 5 von 5 Sternen

Winter Roast is sublime

Even during the Christmas Rush my coffee arrived spot on time! Winter Roast is simply amazing!!

17. Dezember 2024
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Antwort von Cafeology Limited

Thankyou for your great review. Great to hear your order arrived safe, sound and on time. The Winter Roast is proving to be a firm favourite so you are in very good company

Bewertet mit 5 von 5 Sternen

Excellent coffee (supernova)

Excellent coffee (supernova). Have yet to try the Christmas blend. Recieved really quickly and excellent customer service.

9. Dezember 2024
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Antwort von Cafeology Limited

The Supernova is a firm favourite with many of the Team here so we think you'll enjoy the Christmas blend too. Thankyou for your lovely review

Bewertet mit 5 von 5 Sternen

Best Hot chocolate, great price!

The Hot Chocolate is a really great product! Better than most others ive had, and its my hot drink of choice.
Service and delivery was easy and swift. Thanks a millon cafeology!

14. Dezember 2024
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Antwort von Cafeology Limited

Thats our pleasure, thankyou for taking the time to feedback, we're so pleased you love our hot chocolate and our service and delivery too

Bewertet mit 5 von 5 Sternen

Outstanding Customer Service

Coffee is great but what I want to highlight is the customer service. DPD failed to deliver the coffee to the right address. I emailed Cafeology that I was chasing-up DPD. Lizzie phoned me to let me know they would chase-up DPD on my behalf and had replacement coffee ready to despatch. Fortunately the coffee was tracked down so replacement not needed. In this age of online shopping, nobody phones you to sort out a problem 🙂

24. November 2024
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Antwort von Cafeology Limited

thank you for such a lovely review We really value customer service and enjoy calling our customers, its often easier, and certainly more friendly - We're so glad the issue was resolved but good to hear we were ready with a solution

Bewertet mit 5 von 5 Sternen

Forever Reliable

Great coffee at a good price, delivered on time. Forever reliable.

11. November 2024
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Antwort von Cafeology Limited

we're so pleased you have found us to be consistently reliable and enjoy our coffee

Bewertet mit 5 von 5 Sternen

All Good

Excellent coffee and prompt delivery as usual

7. November 2024
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Antwort von Cafeology Limited

Thankyou for taking the time to feedback and its great to hear you love the coffee

Bewertet mit 5 von 5 Sternen

Code not working

This has now been rectified.
5 stars great service, great creat coffee

I now purchase 2 bags of coffee to get around the delivery charge for one bag.
For most of the years I have been with you I have used the code you gave me.. VIP 15
This didn't work this time. Did I do something wrong?

15. Oktober 2024
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Antwort von Cafeology Limited

So pleased this has now been rectified and everything is back as it should be. Thankyou for your loyalty

Bewertet mit 5 von 5 Sternen

Excellent taste & nice service

I recently bought Cafeology's coffee, and it was fantastic! smooth flavour, rich taste, and super fast delivery. Highly recommend it.

2. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Cafeology Limited

thankyou for your great review. We love to hear our customers enjoy our coffee, and its especially good to hear you would recommend us too

Bewertet mit 5 von 5 Sternen

Great tasting coffee and quick delivery

Great tasting coffee and quick delivery. Perfect black or as a flat white. Will be buying again soon!

15. Oktober 2024
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Antwort von Cafeology Limited

Thats great to hear you enjoy our coffee with and without milk. we look forward to your next order and of course if we can help with any tasting notes etc please just let us know

Bewertet mit 5 von 5 Sternen

Cup of delight

Tried cooling towers and now supernova coffee. Really smooth, rich nice coffee - makes me look forward to my 11am break!

5. Oktober 2024
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Antwort von Cafeology Limited

Glad we can be part of your 11am break, we like too help our customers relax and take a minute to unwind

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