My husband and I have tried countless coffee beans since moving to the UK, and finding a good light roast hasn’t been easy. We both prefer lighter roasts, so we were thrilled to discover this brand.... Mehr ansehen
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Das sagen Bewerter
This is my second review of Cafeology, although I actually subscribe to their Roastology retail store. I'm writing again because of the beyond outstanding customer service provided last week by Vicky... Mehr ansehen
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Delicious coffee, got the latin espresso beans. Perfect crema and lovely taste. Had a delivery would fall on new years and they kindly followed up to check if would want earlier. Quick despatch and d... Mehr ansehen
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Easy to order online with good descriptions of the products. Rapid and efficient shipping. The coffee tastes great. Having tried several blends, we settled for the Supernova Blend for a mocha pot coff... Mehr ansehen
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Unternehmensdetails
- Kaffeerösterei
- Getränkevertrieb
- Catering- und Getränkeanbieter
- Kaffeemaschinenlieferant
- Kaffeegroßhändler
- Teegroßhandel
Vom Unternehmen geschrieben
Established in 2003, Cafeology is an independent Sheffield coffee roaster, specialising in the supply of freshly roasted speciality coffee to businesses, universities, hospitality venues, and workplaces across the UK. As a Sheffield-based coffee roastery in South Yorkshire, we have built a reputation for quality, reliability, and ethical sourcing through long-term relationships with coffee producers and trusted origin partners. All of our coffee is hand roasted and packed at our Sheffield roastery, giving us full control over freshness, consistency, and quality assurance. As an experienced speciality coffee roaster in Sheffield, we source only speciality-grade coffees with strong provenance, traceability, and sustainability credentials. Our range includes expertly developed espresso blends and single-origin coffees designed for professional coffee environments, from offices and cafés to education and contract catering. We offer same-day coffee dispatch from Sheffield on orders placed before 3pm, with next-day UK delivery available depending on location, ensuring customers receive freshly roasted coffee quickly and reliably. Beyond our products, we are known as a trusted Sheffield coffee roaster for our personal service, taking time to understand each customer’s requirements and providing ongoing support, advice, and transparent communication. Sustainability is central to everything we do as a Sheffield coffee roaster, from direct sourcing and recognised certifications to continuous improvements in packaging, logistics, and environmental impact. At Cafeology, we believe great coffee should not only taste exceptional, but also support responsible sourcing, long-term partnerships, and positive outcomes for people and the planet.
Cafeology - Great Coffee, Great Cause
Vom Unternehmen geschrieben
- 100% Ethical in everything that we do
- Established since 2003 supplying speciality coffees to the out of home market throughout the UK and now deliver direct to your home.
Order before 3pm on weekdays for same day dispatch
Free deliveries for all orders over £15
Orders delivered within 3 working days
Kontaktinformationen
4 Vantage Park 2 Coborn Avenue , S9 1DA, Sheffield, Vereinigtes Königreich
- 0114 255 8007
- info@cafeology.com
- store.cafeology.com
Cafeology Limited
Polite and caring support team
I received a complete, polite and speedy response to my complaint and the problem has been sorted.
27. Februar 2025
Antwort von Cafeology Limited
Thank you for your review and your update. I'm sorry you had a complaint, thankyou for raising the issue so we could make amendments once you bought them to our attention. Thats why we appreciate feedback so much and I'm so pleased everything has been resolved.
Great service and great tasting coffee
Easy to order online with good descriptions of the products. Rapid and efficient shipping. The coffee tastes great. Having tried several blends, we settled for the Supernova Blend for a mocha pot coffee maker. This coffee has a lovely rich smell and a background chocolatey flavour that is a delicious way to wake up and kick-start the day. Will definitely buy this again at the very reasonable price.
24. Februar 2025
Antwort von Cafeology Limited
Thankyou for your review. Our Supernova blend is certainly good for a good wake up coffee, especially first thing and great with a mocha pot as you have discovered. We look forward to hearing from you again.
Antwort von Cafeology Limited
We're so pleased to hear you are continuing to enjoy our coffee and you share our ethics
Antwort von Cafeology Limited
Thankyou for your review I will pass your feedback onto our full team as well as our Drivers and Roasters who make sure the coffee is top quality and deliver it quickly to you
Delicious coffee as well as a surprise…
Delicious coffee as well as a surprise chocolate that I shared with my daughter. Thank you 😊
1. März 2025
Antwort von Cafeology Limited
Thankyou for your great review. Its great to hear you enjoyed the surprise too
Communication is great over the phone
Communication is great over the phone
Website good many ways to pay
Delivery was excellent
Corrected my order error. This time i didn’t see a roast date just a best before date, and one of the three coffees had expiration jan26 delivery 28/2/25. (Edit :- I now see the L2 and the six digits following ,, , all dates 1- 3 weeks which I believe is the sweet spot ,, ,), like them to be roasted in the last two weeks ? Ethiopian fresh and tasty as ever.
26. Februar 2025
Antwort von Cafeology Limited
Thankyou for your great review, glad we could help. I have spoken to our Roasters who have advised that the roast date is the batch code on the bag starting L2..... Our roast to delivery date is always as short as possible with different blends having different resting periods to ensure optimum taste so we do try to ensure delivery as soon as possible. However, as long as the coffee, once opened is stored in an air tight container and away from direct sunlight, it is usable for between 6 months to a year. I have fedback to our Roasters that you enjoy the Ethiopian coffee too.
Excellent as always and fast shipping
Excellent as always and fast shipping! True professionals and the coffee is the best!
19. Februar 2025
Antwort von Cafeology Limited
Thankyou for such a great review I have shared your feedback to the whole Teamology
Cafeology have restored my faith in…
Cafeology have restored my faith in what true customer service is about. I had an unusual introduction to Cafeology, in that I had coffee in a restaurant and I was so surprised and delighted wit the taste that I asked the waiter for the details of their supplier.
I then contacted Cafeology, who explained that the actual blend for that restaurant was somewhat bespoke, but they emailed me the following day with best recommendations.
This was such a wonderful customer service that I ordered coffee immediately, and the coffee lived up to the overall experience.
Thank you to the team at cafeology for being about more than just coffee.
21. Februar 2025
Antwort von Cafeology Limited
Thankyou for such a fantastic review, we're so pleased to hear you have had such a fantastic experience. It was our Office Manager James who helped you on this occasion and I will make sure he receives your feedback. Please just let us know if you need any further help in the future
Amazing Service
Always a great service, and this time particularly very impressed. Order midday Friday, arrived midday Sunday and loved the little touch of a caramel shortcake in the box as a surprise. Keep up the great work!
14. Februar 2025
Antwort von Cafeology Limited
thankyou for such a great review The feedback means a lot to us and its always good to hear you have enjoyed the little surprise
Brilliant coffee- I love it
I have this coffee on subscription. It's always on time, sometimes there is a little treat in the box and the coffee is always superb.
I can't recommend Cafeology and the products they supply enough. Love it
10. Februar 2025
Antwort von Cafeology Limited
What a fantastic review ! When are customers are also happy to recommend us too it makes all our hard work worthwhile Thankyou
Excellent experiences, fantastic coffee.
Collect in person is always an excellent experience. Friendly staff and prompt order turnaround within 24 hours when I order during the week.
The website is straightforward, and I appreciate the description of each coffee and the roasting scale and three word flavour descriptions. It's very helpful in finding a roast to suit your tastes and narrow your selection when choosing.
The roasts are so well done that even the darker roasts can be appreciated and never taste burnt or overdone if you take a little care with your brew. It's just great!
30. Januar 2025
Antwort von Cafeology Limited
what a fantastic review and we always enjoy your visits, we don't need any excuse to talk coffee. The feedback around the website is really helpful too, thankyou
Great coffee and excellent service
Great coffee and excellent service. First time customer, will be returning. 👌
24. Januar 2025
Antwort von Cafeology Limited
Thankyou for your great review It makes all of us at Teamology so proud when we get great feedback like this
Antwort von Cafeology Limited
Thankyou for your lovely comment, we may be biased but we agree :-)
Professional & efficient
Confusion with delivery but dealt with professionally & promptly. Thanks again Cafeology ☕
28. Januar 2025
Antwort von Cafeology Limited
Thank you for your review. Thats great to hear everything has been dealt with and you are happy
Great coffee and service
24. Januar 2025
Antwort von Cafeology Limited
thank you for your review, its lovely to hear you enjoy the coffee and receive great service
Antwort von Cafeology Limited
Thank you for your lovely review We are so pleased you have had such a great experience with your order
Excellent service.
11. Januar 2025
Antwort von Cafeology Limited
Thank you for your review its great to hear about the service levels are as we would expect and work towards
Antwort von Cafeology Limited
Thankyou for your review, its really appreciated
Antwort von Cafeology Limited
Thats great to hear Thank you for your review
Great customer service and coffee
Quick delivery, amazing customer service when my package went missing, lovely coffee.
3. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Cafeology Limited
I'm glad we could get a replacement order to you quickly. Thankyou for letting us know about the issue. Luckily when we use external couriers incidents are rare so we're pleased to hear this was corrected quickly
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