Stocks Sewing Machines Ltd Bewertungen 596

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am very happy with Stocks sewing machines it's my second embroidery machine that I am buying from them, they are very knowledgeable giving professional advice and excellent deals, the technical su... Mehr ansehen

Bewertet mit 5 von 5 Sternen

STOCKS 4 LYF!! I've bought 2 embroidery machines from Stocks based on their great price and excellent training. Annette was SO helpful - I placed a deposit on a 6 head machine before we had even bui... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Exceptional Service. Andrew and the team took the time to fully demo and explain a used machine. Paul oversaw the installation and training perfectly and the machine has been running flat out in pro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent company to deal with. Communication was really good. Jenny organised everything when we chose the Brother PR680w, from delivery to finance. She also provided us with a very useful starter p... Mehr ansehen

Unternehmensdetails

  1. Hersteller
  2. Anbieter von Elektrogeräten
  3. Stickerei-Service
  4. Stickereifachgeschäft
  5. Nähmaschinengeschäft
  6. Gewindelieferant

Über Stocks Sewing Machines Ltd

Vom Unternehmen geschrieben

About Stocks

Stocks is a trusted UK supplier of embroidery and sewing machinery, supporting businesses across garment decoration, textile production and manufacturing. Based in Leeds, West Yorkshire, we provide high-quality equipment backed by expert guidance, professional installation and responsive after-sales care.

Industrial Embroidery

As the sole UK distributor for ZSK industrial embroidery machines, we supply single and multi-head systems known for their precision, longevity and engineering excellence. ZSK is a global leader in industrial embroidery technology, and our team ensures customers receive tailored advice, full installation and comprehensive training to maximise production efficiency.

Commercial Embroidery

Stocks is the UK’s leading distributor of the Brother PR Series commercial embroidery machines, including the PR680W and PR1060W. These versatile models are ideal for start-ups, growing businesses and established decorators seeking dependable performance and professional stitch quality. We offer demonstrations, practical guidance and ongoing technical support to help customers achieve reliable results from day one.

Industrial Sewing

We are the leading UK distributor for Dürkopp Adler and the sole UK distributor for Strobel industrial sewing machinery. Our range supports manufacturers in apparel, upholstery, automotive and technical textile sectors, providing robust, high-precision machines designed for demanding production environments.

Our Values

At Stocks, we pride ourselves on excellent customer service, honest advice and long-term support. Our skilled engineers deliver thorough installation, servicing and training, ensuring every customer has the knowledge and confidence to get the best from their machinery. Our commitment is simple: quality products, expert support and a dependable partner you can trust.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

596 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I found your website by googling…

I found your website by googling magnetic frames and I had been contemplating buying a mighty hoop. On your website you were selling the sash hoops, after looking at the differences I realised that the sash hoop was what I needed to be able to do quilting on my Pr670e. I would like to add that if you had stocked the wide table for my machine I would have purchased that off you too. The delivery was extremely efficient. The price was on par with other stockists and I received the package 2 days after ordering. I would definitely recommend Stocks Sewing Machines and will start looking at supplies that they stock.

16. März 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 1 von 5 Sternen

Poor communication on lead time

Ordered a selection of hoopmaster products.
After 10 days no firm delivery date, no contact from Stocks to advise delivery would be delayed.
Asked to cancel the order, instead of offering to send the 5 out of 6 products they had in stock they just cancelled the entire order. I have yet to receive a refund but im sure it will be processed.
Reading other negative reviews it seems that my experience is similar to other customers.
I would not recommend or look to buy from again.

14. März 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Hi Ian,

Firstly, I sincerely apologise for the delay with your order. Our Hoopmaster products are very popular, and even more so with the Printwear & Promotions LIVE show. We did run out of stock of a few products that did affect your order.

We have a large quantity of Hoopmaster products on their way over from our European supplier, however with new custom checks since the UK left the EU, there is more of a delay with getting parcels cleared and out for delivery in the UK than we were once used to.

You should have received automated emails from us updating you on the product status and advised on a delivery date.
Your colleague that called our office on Monday was also advised of this over the phone, and requested a refund and for the order to be cancelled, which we were sorry to hear but can completely understand with the delayed delivery. Refunds are initiated immediately on our side, however may take 3-5 working days to appear back in your bank account.

We are sorry that on this occasion we did not meet your expected levels of service. Your review has been passed on to the relevant departments and we will ensure we do all we can to prevent this happening in the future.

Kind regards
Emilia
Stocks Sewing Machines Ltd

Bewertet mit 1 von 5 Sternen

Problem was with the carrier

Problem was with the carrier. Constantly alerting me to delivery time. Five times message appeared later telling me driver could not find Hagley Sports. We have deliveries every day.
Your order took a week to arrive
Peter

28. Februar 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Hi Peter,

We are very sorry to hear that you had issues with DPD delivering your order. Unfortunately, once the parcel is with DPD we no longer have any control over this.

I have spoken to DPD regarding this matter to see if there is anything we can do as the supplier. Details about the complaint have been passed to your local DPD depot to ensure that this does not happen again with your address.

Once again I apologise for the inconvenience this has caused.

Kind regards,
Emilia
Stocks Sewing Machines Ltd

Bewertet mit 5 von 5 Sternen

Great Service

Thank you Dan for all your help when I took my PR1050X Embroidery machine to your Office in Wales. We dropped it off on a Monday morning. I said that we were staying close by for a couple of nights as we had travelled 200 miles from Kent. I had a text the very next morning to say it was repaired. I am very grateful as I was expecting to have a return journey back to Wales. Dan was very helpful.
Thank you
Sarah

14. Februar 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

ZSK SPRINT 6 SERVICE & REPAIRS : I recently had to call on STOCKS to get…

I recently had to call on STOCKS to get my ZSK SPRINT 6 Serviced plus remedy some issues with my trimming blades and T8 Controller issues.
Dan Beck the Technician arrived promptly and was extremely efficient in his work.
He answered and explained my many questions relating to the Machine and T8 Controller.
5* Top Man...(Despite bein a LEEDS UTD Fan...i'm Evertonian so its all a little MEH at the mo lol!)
Highly Recommended...right Back to Work!....;-)

15. Februar 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Great internet find

Quick delivery and packed well. Great find on machine parts and replacements. Wish there’s more variety in embroidery stabilisers like heat dissolve ones. My first time to shop here and it will be repeated.

3. Februar 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Great Service

Great company to deal with..

10. Februar 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

A great experience!

Firstly there was great communication for delivery time. We wanted to make a recording of delivery for social media, the guys were great sport during filming and communicated during the journey to let us know the exact time of arrival.
They listened, answered all our questions. They were happy to help in any way, we were excited for our new delivery and they made it an even better experience, couldn't have asked for any more. Such lovely guys with lots of experience to be able to answer all our questions. Thank you Nick and Dan from all our staff involved on the day! They were quick, efficient but not rushed.

18. Januar 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Great customer service

Orders goods on line. Website easy to use. Paid for 3 day delivery and it was delivered on the 3rd day. Well packaged. Very Pleased

18. Januar 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr