Stocks Sewing Machines Ltd Bewertungen 596

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am very happy with Stocks sewing machines it's my second embroidery machine that I am buying from them, they are very knowledgeable giving professional advice and excellent deals, the technical su... Mehr ansehen

Bewertet mit 5 von 5 Sternen

STOCKS 4 LYF!! I've bought 2 embroidery machines from Stocks based on their great price and excellent training. Annette was SO helpful - I placed a deposit on a 6 head machine before we had even bui... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Exceptional Service. Andrew and the team took the time to fully demo and explain a used machine. Paul oversaw the installation and training perfectly and the machine has been running flat out in pro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent company to deal with. Communication was really good. Jenny organised everything when we chose the Brother PR680w, from delivery to finance. She also provided us with a very useful starter p... Mehr ansehen

Unternehmensdetails

  1. Hersteller
  2. Anbieter von Elektrogeräten
  3. Stickerei-Service
  4. Stickereifachgeschäft
  5. Nähmaschinengeschäft
  6. Gewindelieferant

Über Stocks Sewing Machines Ltd

Vom Unternehmen geschrieben

About Stocks

Stocks is a trusted UK supplier of embroidery and sewing machinery, supporting businesses across garment decoration, textile production and manufacturing. Based in Leeds, West Yorkshire, we provide high-quality equipment backed by expert guidance, professional installation and responsive after-sales care.

Industrial Embroidery

As the sole UK distributor for ZSK industrial embroidery machines, we supply single and multi-head systems known for their precision, longevity and engineering excellence. ZSK is a global leader in industrial embroidery technology, and our team ensures customers receive tailored advice, full installation and comprehensive training to maximise production efficiency.

Commercial Embroidery

Stocks is the UK’s leading distributor of the Brother PR Series commercial embroidery machines, including the PR680W and PR1060W. These versatile models are ideal for start-ups, growing businesses and established decorators seeking dependable performance and professional stitch quality. We offer demonstrations, practical guidance and ongoing technical support to help customers achieve reliable results from day one.

Industrial Sewing

We are the leading UK distributor for Dürkopp Adler and the sole UK distributor for Strobel industrial sewing machinery. Our range supports manufacturers in apparel, upholstery, automotive and technical textile sectors, providing robust, high-precision machines designed for demanding production environments.

Our Values

At Stocks, we pride ourselves on excellent customer service, honest advice and long-term support. Our skilled engineers deliver thorough installation, servicing and training, ensuring every customer has the knowledge and confidence to get the best from their machinery. Our commitment is simple: quality products, expert support and a dependable partner you can trust.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

596 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service, Great company

Great service, Nick the engineer who delivered and set up my machine was 5*. I would definitely recommend Stocks their sales and service is above and beyond.

6. Juni 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Brother PR 680W Machine

Before I placed an order for a Brother PR series, I was given the chance to go and see the item, where I was met by Dan in a lovely unit in Blackwood. Dan showed me how it worked and gave some excellent advice. It was really nice to see the item before I bought, as its a big investment. Overall the service and advise was fantastic.

18. Mai 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Great service

Quick delivery and answered questions quickly. Only had excellent service from Stocks.

18. Mai 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Machine Service & Upgrade

As well as recently having a new machine from Stocks I also asked the team to perform some service & upgrades on one of my older machines.

Everything was done in amazing time to minimise my downtime on a machine and done extremely well. The machine is now running great and I have complete peace of mind that should I need anything else the team at Stocks have my back.

The engineers I've worked with are friendly, down to earth and extremely knowledgable. They are always happy to explain things and get you up and running. Definitely pleased I bought ZSK & definitely pleased STOCKS are who I am dealing with.

27. April 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Mighty hoop frames order

As with every order we've made with this company they have never let us down. Customer service is great whether its online, via phone or when collecting from site.

9. Mai 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 1 von 5 Sternen

You really shouldn't ask for reviews…

You really shouldn't ask for reviews until you have fulfilled the order ??

2. Mai 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Hi Steve,

I'm sorry that you have not yet received your full order at the time the Trustpilot review requests have been sent out.

Our review requests are automated after a specific time period of the order being placed, which usually allows us to process and dispatch orders within the time frame.

Our automated email does state "you may have received this review invitation before the arrival of your package or service. In this case, you are welcome to wait with writing your review until your package or service arrives."

Please do feel free to contact us should you wish to discuss the status of your order.

Kind regards
Emilia Hepple
Stocks Sewing Machines Ltd

Bewertet mit 3 von 5 Sternen

Dropped machine off before lunch and…

Dropped machine off before lunch and said we could call back if done in time. Asked engineer if he could ring us when it was done. He asked for our number and said he was starting it straight away. We didn't get a call but got an email with the invoice late that afternoon. Didn't have time to call until the week after even though it was done mid afternoon. Apart from that it was fine

19. April 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Hi Alan,

Sorry to hear that you aren't fully satisfied with the services we provided you.

Once a service has been completed, the information is passed from the engineer to the office, who then finalise the job and contact the customer regarding charges and when the machine will be ready for collection or dispatch. Our engineers do not usually discuss the job directly with the customer as they do not have all information to hand. Should a customer request to speak to the engineer regarding the works carried out, this is arranged through the office.

Our system does show that a phone call was made to you without any answer prior to the invoice being sent via email. When we are unable to reach the customer via phone, the invoice is automatically generated and issued via email. We then await customer response.

If there is anything that we can do to assist you regarding these concerns, or if you have any further feedback, please do contact us and we will be happy to help.

Kind regards
Emilia Hepple
Stocks Sewing Machines Ltd

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service . Great communication when speaking to over the phone ! Delivery options great , and delivered in 24hrs !!

19. April 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Simply the best

Stocks have been supplying and supporting us as we have grown for a number of years now. So when it was time to move to our new larger premises we needed Paul to safely transport our machines. As always, the efficiency and precision with which Paul works is simply the best. We look forward to ordering more machines soon!

12. April 2023
Bewertung ohne vorherige Einladung
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Ordering online

The order that I asked for was received within the time period alocated, the package was in good order when it was picked up. On making the order the instructions were clear and easy to follow.
Thank you. I will be ordering other items from Stocks in the future.

27. März 2023
Stocks Sewing Machines Ltd-Logo

Antwort von Stocks Sewing Machines Ltd

Thank you for your review!

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