The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received... Mehr ansehen
Unternehmen hat geantwortet
Great experience that why I keep coming back the Alan was great he was pleasant and certainly knew his job everything was done and explained step by step and gave us time that make up our minds no fol... Mehr ansehen
Unternehmen hat geantwortet
The member of staff was attentive and informative without us ever feeling pressured either to browse more swiftly or make a decision. When buying a suite its is an expensive item and we have to make s... Mehr ansehen
Unternehmen hat geantwortet
Great selection of furniture and house accessories. Our sales assistant was very knowledgeable and not pushy about obtaining a sale. He was so nice to deal with we waited until he returned from his ho... Mehr ansehen
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kingseat Road, KY11 8PQ, Dunfermline, Scotland, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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Helpful sales plus the delivery was excellent,
Purchased mattress cover which was very expensive for the quality and is to slippery!

Antwort von Sterling Home - Dunfermline
We were concerned about the weight but we're told no problem ,we have gliders that solves the problem, so we bought them , a total waste of money, they don't stay on the legs and even if they did they would still be useless as all our seats are recliners and the heavy chassis sits on the floor ( need a bit of staff training )

Antwort von Sterling Home - Dunfermline
The only fault I had was the one hundred pounds i had to pay for delivery on a distance of about 20 MLS which I thought a bit expensive

Antwort von Sterling Home - Dunfermline
Great customer service told us sofa would take 20weeks and it came slightly early but they kept in touch with us throughout the wait.

Antwort von Sterling Home - Dunfermline
Spent a considerable amount of money on furniture, and was charged a cancellation fee for changing my mind about a sofa bed ,but was buying a bigger one and having to pay more so I was genuinely ripped off.
So be careful when purchasing furniture and don't change your mind or you'll be hit hard. Oh and the manager was very cheeky.

Antwort von Sterling Home - Dunfermline
Had a great experience in Dunfermline store salesman Peter
Excellent service
Thanks guys

Antwort von Sterling Home - Dunfermline
I have been a long standing customer of sterling home and have always used the Tillicoultry store the service is excellent. Shame about the Dunfermline store had to find people to help and when I did they were all standing together just chatting and laughing no attention to who was a potential customer on the floor so I ended up walking out if they cannot be bothered then neither can I to spend my money in there going back to Tillicoultry branch at least I know as a long standing customer I am going to get good customer service.

Antwort von Sterling Home - Dunfermline
Absolutely disgusting after sales service. Happy to take thousands from you for a brand new couch and promise you the sky. For to then leave you high and dry when you have any issues. Would stay well clear if you don’t want to be robbed blind. That’s the store in Dunfermline/ king seat after this issue heard that they have done it to quite a few other people too.

Antwort von Sterling Home - Dunfermline
From sales to delivery the staff couldn't be more polite and helpful. Still waiting for the rest of my order. Sterling are good with delivery times and updates I would definitely recommend and use again. Thank you Sterling.

Antwort von Sterling Home - Dunfermline
Helpful but not intrusive sales assistants. Clear information re delivery.
Prompt, helpful and courteous delivery.

Antwort von Sterling Home - Dunfermline
Allan the guy we dealt with was excellent. Allowed us time and provided much needed support to coin a phrase in making such a significant purchase of our new bed.
Made a couple of visits before making final decision.
From sales to delivery and aftersales everything was handled very professionally.
Not ones for changing furnishings but for quality and service and competitive pricing Sterling is our go to.
great customers service. friendly and polite.
delivered on time. would recommend to friends and family. very happy with the whole experience.
Good service. In Showroom and especially delivery men. Very helpful. Very happy with new suite.
There were no overpowering sales people which made a pleasant change from previous visits to other furniture stores. I got a reasonable price for my suite and delivery was on time and the delivery people were great
Friendly and helpful staff made the buying experience straight-forward and effortless. Furniture arrived a couple of weeks earlier than the original predicted lead time which was also good.
Starting from the sales guy that attended to me, to the quality of the products and the delivery team, it was a great experience for me. So positive. The delivery guys did a fantastic job
The chair was delivered on the day and in the times stated
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