Stephen Einhorn Bewertungen 

136
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered a bespoke engagement ring to be made. The team made my fiancee and I feel welcomed and cared for. They handled the design stage well, accomodating and knowlegable all throughout. Highes... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I contacted Einhorn on Islington Upper street after my husband's passing to make a memorial ring. From the very first interaction, the store manager (Lorenzo) has been extremely efficient, very profes... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We couldn’t be happier with our engagement and wedding rings – they are absolutely perfect and even more beautiful than we imagined. From start to finish, the whole experience was fantastic: rela... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would highly recommend a visit to the shop itself,very professional and friendly staff, Lorenzo and Lynn go out of their way to be helpful and informative...when spending your hard earned cash here... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schmuckdesigner
  2. Juwelier
  3. Juweliergeschäft

Vom Unternehmen geschrieben

Stephen Einhorn is a British family business, founded in 1995 by Stephen Einhorn and Jane Best, with an aim to create truly individual, luxurious jewellery designs handmade by skilled craftspeople in their London workshop. They strive to run a business that they love, where everyone is valued, and where they provide the best customer service possible. The business has gone from strength to strength and their bespoke jewellery client list now includes Disney, Warner Bros, Netflix, Paul Smith and A Bathing Ape amongst many others. Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

136 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.9

Alle Bewertungen

(136)

88 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great Quality and out if this world Customer Care

I already have a few pieces from Stephen Einhorn and I can only recommend this independent business to anyone who thinks about jewellery. Not only the quality is outstanding but also the whole experience. The personal attention, fastest responding times and the support and service level is from another planet. I cannot thank the company but especially Lorenzo enough for their products and the great support.

25. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thank you Christoph for your very kind words. We love what we do and are really glad that you do too. very best wishes The Stephen Einhorn Team.

Bewertet mit 5 von 5 Sternen

Pure Excellence!

I cannot commend Stephen, Jane and their remarkable team enough! I have bought a few items over the past few years. The quality and designs are second to none. All members of the team demonstrate passion, courtesy, and commitment. Stephen is evidently truly gifted in what he offers and produces. Nothing is ever too much trouble. I often verbally promote this firm, with every confidence. Thank you to you all!

14. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Dear Simon, Thank you so much for such a lovely review. We remember your pieces well. Do come back whenever you think you need something else and we will do everything we can to help. Very best wishes The Stephen Einhorn Team.

Bewertet mit 5 von 5 Sternen

Not my natural habitat a jewellery shop...

Not my natural habitat a jewellery shop but I hoped for something special for my 50th birthday. I needn't have worried, Ivett was a brilliant host and ambassador, both in store and via email, making the whole process a really enjoyable experience. As for the arrowhead bangle, beautiful, stunning, absolutely crafted as a work of art by clearly the most skilled of people. It feels like a really honest piece of jewellery that could have been made a century ago, it is simply nothing like the very expensive mass produced "products" from some of the famous brands that are punched out by production line machines. I would whole heartedly recommend Stephen Einhorn to anyone who'll listen!

13. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thank you Oliver, for your very kind words. Do bring your bangle in for a free yearly polish to keep it looking like new! very best wishes, The Stephen Einhorn Team.

Bewertet mit 5 von 5 Sternen

I absolutely love this shop

I absolutely love this shop! I have two beautiful pieces from here, a charm bracelet and one the skull rings and I love them both! The charms on my bracelet are amazingly detailed and the ring has a beautiful weight to it. I’m already picking out my next piece

29. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Dear Ellie, Thank you for your review. We have lots of new designs whenever you feel like having another look. very best wishes, The Stephen Einhorn Team.

Bewertet mit 5 von 5 Sternen

Always a joy!

I can't tell you how much joy your beautiful jewellery brings! We recently bought one of the rings from your amazing skull collection for my daughter's 25th birthday - she is so delighted! As ever, your attention to detail, both in the jewellery itself and in your customer service is second to none. I'm already looking forward to the next time!

24. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Dear Rachel Thank you so much for your lovely review. We really love to hear from our valued customers. We hope to see you again soon. very best wishes. The Stephen Einhorn Team

Bewertet mit 1 von 5 Sternen

Truly poor customer service

Truly poor customer service
As someone one who has purchased jewellery both from the Islington Store and prior to that at Kensington indoor market, it saddens me to write this review.
I purchased a ring for my 50th birthday, on reflection at the time I was handled by a very nice but novice assistant. The ring was a tad big and I lost in within 2 weeks. I hold no blame for the shop for this.
I called up and was advised that I should have the finger re-measured - no appointment necessary. I arrived on a Saturday and was not allowed in the shop as I had no appointment. I wrote and was offered due to the experience a 10% discount.
Today I visited (and as the tube failed had to pay for a cab) - again my problem. I had my finger measured and ordered the ring - this shop offers 15% discount to Health workers and other service individuals. I was told this was suspended as they were participating in an Amex discount. I some how ended up paying full price, I've checked my Amex card (no discount). Equally after paying I was told the order wold take 6 weeks (the website says 11-22 days - and this was not a complex bespoke item).
I have to say I've reflected called and cancelled my order.
Two waisted trips, time and cost and I now really question the values of this organisation which . The sales team clearly does not value me as a customer and the they appear not to follow the values promoted on the website.
Truly disappointed.

10. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Dear James,
I am truly sorry that you feel that we have let you down. This is absolutely not what our business is about. I believe my shop manager is contacting you to help. We want all our customers to be happy and to feel that they have been well looked after. We look forward to hearing from you so that we can sort this out. Very best wishes

Bewertet mit 5 von 5 Sternen

Received a bracelet a few years ago as…

Received a bracelet a few years ago as a Christmas present, got too big for me, got in touch with Stephen EInhorn Jane was very helpful ☺️ I sent the bracelet back to them, they took 5 links out even cleaned it up for me. Just received it back today and it is perfect again ☺️ I can now wear it again. Very helpful and very quick to get it back to me. Would highly recommend. Thank you once again.

12. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thank you so much. We love to help!

Bewertet mit 5 von 5 Sternen

Absolutely impeccable service

Absolutely impeccable service. My boyfriends bracelet arrived promptly and was beautifully presented. The bracelet is just stunning and my boyfriend absolutely loves it! Thank you so much could not be happier.

29. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thank you and very glad he's happy! very best wishes.

Bewertet mit 5 von 5 Sternen

Wow very good service

Wow, what a great time to buy. Sadly their shop where we bought our first rings tougher is temporarily closed, but their online service was very quick. Ring ordered, engraved and arrived next day!

Great choice and good quality. We have had the first rings we bought in their shop for more than a decade and remain very happy with them.

Very impressed with the rapid service.

31. März 2020
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thanks so much for the lovely review Richard!

Bewertet mit 5 von 5 Sternen

Really pleased with the single skull…

Really pleased with the single skull earring that was made for my husband. He wanted something really special and unique. We were also pleased with the service we received and would highly recommend them to anyone who is looking for an extra special piece of jewellery.
Very happy customer

8. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thanks for the wonderful review Joanne! We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Perfect!

I loved the look of the ring online and even more when it arrived. I chose the slim liquid silver for my wedding ring. It arrived promptly and beautifully wrapped. The ring was in a small box wrapped inside tissue paper which was waxed sealed and inside a bag tied with ribbons. And there was a personalized thank you card. The ring wasn't expensive and receiving it packaged like that made it a wonderful purchase. Just perfect! Thank you x

18. März 2019
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thanks for the kind words Linda! They are very much appreciated!

Bewertet mit 5 von 5 Sternen

The beauty of their jewellery is…

The beauty of their jewellery is matched by first class customer service. I have shopped both online and visited the shop in Islington, which is highly recommended if you are in London.

If you are considering a piece from Stephen Einhorn go for it - you won't be disappointed 😊

1. Dezember 2018
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Antwort von Stephen Einhorn

Thank you so much. We really value you as a customer! Very best wishes.

Bewertet mit 5 von 5 Sternen

Customer service.

Over the phone customer and e mail service was excellent when ordering a ring. Very reassuring in a world where it now hardly exists.

18. November 2018
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thank you so much. We are still going....Very best wishes The Stephen Einhorn Team

Bewertet mit 5 von 5 Sternen

Amazing jewellery

Amazing jewellery, great service. Spent a long time looking, found the perfect ring here. Staff are helpful and will do everything to make sure your gift is perfect. Many thx to the guys in the London store :)

17. November 2018
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

It is absolutely our pleasure. Without customers like you we couldn't have a business. Very best wishes.

Bewertet mit 5 von 5 Sternen

Great service and final product.

Great service and final product.
Thank you to Lisa for helping us choose our Engagement Ring. Lisa and the team went above and beyond to make sure we had seen all the options before we decided on the ring we wanted. We love it! Will be back for the Wedding rings soon!

17. September 2018
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thank you so much Emily. We really appreciate your review.

Bewertet mit 5 von 5 Sternen

Favourite jewellers!

I am so pleased to have come across Stephen Einhorn - beautiful pieces, with lovely customer service and all very good value in my opinion. They’ve become a bit of a go to for myself and my partner for special occasion presents! Thoroughly recommend if you’re after something a bit different and very high quality.

12. September 2018
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thank you very much for your kind words

Bewertet mit 5 von 5 Sternen

Stunning bee charm!!my daughter was…

Stunning bee charm!!my daughter was delighted, well worth saving up for(I'm already saving for another one).came beautifully wrapped with a real wax seal.Very kind and helpful staff on the phone.I love this shop!!

11. September 2018
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thank you for your fabulous review!

Bewertet mit 5 von 5 Sternen

The staff were amazing!

The staff were amazing. They answered my many, many questions and did everything they could to ensure that I was happy with the finished product, which was perfect. They completed the charm faster than expected and allowed me to pay as it suited me. I very highly recommend the Steven Einhorn team; they are professional and thoughtful!

11. September 2018
Bewertung ohne vorherige Einladung
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Antwort von Stephen Einhorn

Thanks for your kind words Rachel. They are very much appreciated!

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