Starplan Bewertungen 

2'370
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Were very pleasrd with our fitted wardrobes when we got back off our holiday.They did a an excellent job and cleaned up after themselves we couldn'nt fault them we would recomnend them to friends and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

When fitters arrived, the units were to tall so they had to go back to the workshop to be cut.that wall looked great when done. Second wall was also measured wrong and end corner unit wouldn’t fit. Al... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Brilliant bedroom furniture very well made installers were ace Salesman liham wasn't pushy to get a sale listened to what you needed design to your spec great customer service would highly recomme... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from everyone, went in to see what they could offer and Pete has been amazing. He's helped to visualise the room with the fitted wardrobes in and offered ideas, answering any questio... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Anbieter von Einbaumöbeln
  3. Möbelbauer
  4. Möbelhersteller
  5. Heimwerkermarkt
  6. Küchenmöbelgeschäft

Über Starplan

Vom Unternehmen geschrieben

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

2370 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(2'370)

443 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very positive experience with Starplan

The whole experience with Starplan, Bangor outlet was very satisfying. After pointing out to us that their freestanding range would suit our needs without the extra cost of custom built units we were handed over to Heather. Heather was extremely helpful and was able to answer all of our questions very quickly. After ordering the units an installation date was agreed and the installation team arrived on time. They worked quickly and efficiently and left the room very tidy when finished. An issue with the upper trim hitting the coving was identified and the team came up with a resolution and the new trim was fitted 2 days later. At all times we were kept up to date by Heather and we were very satisfied with the entire process.

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Tonyo, thank you for leaving us a review! We are delighted to hear that you were very satisfied with the entire process. Your feedback has been passed along to the teams! Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

Great service from start to finish

Great service from start to finish. Extremely happy with finished product and would highly recommend.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi, thank you for leaving us a review and recommending us! We appreciate our customers taking the time to do this! Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

Excellent planning service

Excellent planning service
Seamless installation and good quality product would recommend!

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Lyndsey, thank you for leaving us a review and recommending us! We are pleased to hear that you had a good experience with Starplan! Thank you for going with Starplan!

Bewertet mit 1 von 5 Sternen

AVOID!!

AVOID!!!

We had wardrobes fitted in two bedrooms in January, due to the poor standard we requested for the fitters to return. After 3 return visits they were still unable to complete a professional finish and we were then told by the manager to “Do it yourself”.
They take no accountability for what they haven’t done, saying the works are now complete. Awful fitting and after care and customer service is non existent.

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Rachael, we are sorry to see your experience with Starplan has not been up to standard. To help us look into this, could you please contact customerservice@starplanbedrooms.com for our staff to reach out to you.

Bewertet mit 5 von 5 Sternen

Great service we are really pleased…

Great service we are really pleased with our bedroom and study units.We were in again today to order headboard with uplighting.Ian explained everything really well and we are pleased with the results

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Heather, thank you for leaving us a review! Your feedback has been passed along. We are delighted to hear that you are pleased with the results! Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

Great service

Had my wardrobes fitted (about a month ago) love them! So much storage! And got a Very quick response to my email would highly recommend

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Lauren, thank you for leaving us a review! We appreciate you recommending Starplan!

Bewertet mit 1 von 5 Sternen

Shocking customer service

Really disappointed with the aftercare of this company. My mom and dad had ordered a new and mattress which was delivered today from the Wednesbury store. As my nephew has gone to fit the legs they have found that the legs sent do not fit the bed, when calling up (Friday 4pm) they were told the only person in aftercare team is not at work and won't be back until Monday 9.30am. Understandably my mom has asked for someone to assist sooner, they are in their 60s with quite severe arthritis only to be told there was nothing they could do knowing they now don't have a bed to sleep in over the weekend! Absolutely shocking please do not put your trust in this company.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Leanne, thank you for leaving us a review. Our installations department operate from Monday to Friday, closing earlier on a Friday. The issue you raised when the installation department was closed was picked up upon their return to work on the Monday and we visited you the same day to conduct any remedial work. We understand that all remedial work has now been completed.

Bewertet mit 5 von 5 Sternen

Heather in the Bangor store was very…

Heather in the Bangor store was very helpful and easy to deal with.
Would recommend

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Jonathan, thank you for leaving us a review! Your feedback has been passed along. Thank you for recommending Starplan!

Bewertet mit 5 von 5 Sternen

Very happy with Star Plan Bangor 5 Stars 🌟🌟🌟🌟🌟

Very happy with Star Plan Bangor 🌟🌟🌟🌟🌟, especially the service and help we received from Heather the bedroom consultant putting us at ease planning, picking or fitted bedroom Heather is very experienced and professional at her job such a lovely and pleasant person that definitely cares about her customers , I would definitely recommend StarPlan Bangor to friends and family as the staff have a great environment in the store,

1. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Mr Booth, thank you for leaving us a review! We are pleased that you had a good experience with our sales designer, Heather. Your feedback has been passed along! Thank you for choosing Starplan and recommending us!

Bewertet mit 5 von 5 Sternen

We recently moved into our new home and…

We recently moved into our new home and chose Starplan to design and install wardrobes in all of our rooms. From the initial consultation through to the final installation, the entire experience was exceptional.

The quality of the wardrobes is outstanding, with excellent craftsmanship, premium finishes, and great attention to detail. The team took the time to understand our requirements and made the most of every space, delivering practical storage solutions that look fantastic.

The fitters were professional, punctual, and extremely tidy throughout the installation process. Every room was completed to a very high standard, and the finished result has completely transformed our home.

We are absolutely delighted with our wardrobes and have received many compliments from family and friends. I would highly recommend Starplan to anyone looking for high-quality fitted furniture and excellent customer service. Thank you to the entire team for a first-class job! Sara Khan, in particular ,from Starplan was excellent & efficient in her work.

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Anirudda & Supriya, thank you for leaving us a review! We are delighted to hear that you had an exceptional experience from start to finish! Your feedback has been passed along. Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

A lovely ladies called Heather…

A lovely ladie called Heather Thornsbury helped us buy a bed today. She was extremely helpful and professional. Took her time with us. Which was great. We are very happy with the service she provided. MARGARET RICHARDS

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Margaret, thank you for leaving us a review! Your feedback has been passed along. We are pleased to hear that you were very happy with the service you received! Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

Very pleased

Just love my new wardrobes and bedsides would recommend. LAVERNE was so helpful on designing and also came to my property to measure which helped reassure all was going to fit perfectly on the day. The fitters were so nice and did the job very quickly and took all packaging away with them. Would definitely use again. Thank you

8. Juni 2026
Bewertung ohne vorherige Einladung
Starplan-Logo

Antwort von Starplan

Hi, thank you for leaving us a review! Your feedback has been passed along to the teams! We are pleased to hear that you would use Starplan again based on your experience! Thank you got using Starplan!

Bewertet mit 5 von 5 Sternen

100% recommend for fitted bedrooms

We just had a fitted bedroom completed last week for our daughter. I have to say from the outset everything was first class - Natalya was efficient and great at the designs and very quick to make changes via email! My only complaint (and it’s not really a complaint - was that we had to post back the signed forms - now to their credit a stamped envelope was provided! We are just more used to online forms these days!) fitters (shout out to Nigel and partner!) arrived bang on time and they were neat tidy and friendly (and extremely skilled!) they took away their rubbish and left the room ready to go! The room itself was 100% just what we wanted! Tony down in the store is a gentleman and nothing is too much trouble! I would 100% use Starplan again! If you want hassle free and high quality they are the people to see! Thanks again newtownabbey Starplan!

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Michelle, thank you for leaving us a review! We are delighted to hear that you had a good experience with Starplan and would use us again! Your feedback has been passed along to the teams. Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

It was easy to view and try the various…

It was easy to view and try the various mattresses on offer and once the order was placed the delivery went smoothly.

14. April 2026
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Antwort von Starplan

Hi, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Bewertet mit 5 von 5 Sternen

Plain sailing!!! From sales to fitting we were kept…

From sales to fitting we were kept informed all the way. Fitter rang night before and arrived as arranged. I had a starplan kitchen fitted 10 years ago and love it. Bedroom is beautiful too. So happy!!

2. April 2026
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Antwort von Starplan

Hi Lorraine, thank you for leaving us a review! We are pleased to hear that you are so happy with your new Starplan bedroom! Thank you for continuing to use Starplan!

Bewertet mit 5 von 5 Sternen

Order fulfilled and fitted on agreed…

Order fulfilled and fitted on agreed date. Installation was performed professionally and the fitters were polite and courteous and also left no mess for me to clean up.
I would definitely recommend and would also use again.

30. April 2026
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Antwort von Starplan

Hi Tommy, thank you for leaving us a review! Your feedback has been passed along! Thank you for recommending Starplan!

Bewertet mit 5 von 5 Sternen

Good service

Good service

8. April 2026
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Antwort von Starplan

Hi, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

Bewertet mit 5 von 5 Sternen

All completed on time and well done

All went very smoothly
Sales rep was very helpful
Joiners done a great job fitting the furniture. I am very pleased with my experience.

12. April 2026
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Antwort von Starplan

Hi Mrs Morgan, thank you for leaving us a review! We are delighted to hear that you were pleased with your Starplan experience! Thank you for going with Starplan!

Bewertet mit 5 von 5 Sternen

Wonderful service from start to finish.

Wonderful service from start to finish.
2nd lot of fitted wardrobes we have had from Starplan, they look sensational . Fitted in a day , fitters were great , tidy and friendly.

3. April 2026
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Antwort von Starplan

Hi, thank you for leaving us a review! We are delighted to hear that you had a wonderful experience from start to finish! Thank you for continuing to use Starplan!

Bewertet mit 3 von 5 Sternen

All good

All good , except we did not expect to loose our storage space. Built in cupboards are made to size of space. Frame was built in the space for the standard size units to fit in. I think we lost over 12 inches space lengthwise

29. April 2026
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Antwort von Starplan

Hello Mr & Mrs Mistry,
Thank you for taking the time to leave your review.
All Starplan sliding robes are manufactured with a full carcass framed in 36mm board, with the remaining space scribed to fit the internal measurements of your alcove. This design and configuration would have been shown on the plan that was agreed and signed off at the time of purchase. We appreciate your feedback regarding the loss of storage space and understand your concerns. Your comments have been noted and will be shared with our team as part of our ongoing commitment to improving our products and customer experience.
Thank you again for your feedback.
Kind regards,
Starplan Customer Services

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