Product sightly damaged. Pack of A3 paper with original paper packet torn at all four corners and several sheets having to be wasted as a result. Not the first time that's happened. More annoying... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I usually order HP printer cartridges. Based on those experiences, prices are competitive and clear. Ordering is simple. Updates from Staples excellent. Delivery quick. It's all I ask for.
Unternehmen hat geantwortet
We buy a lot of water, and Staples has been outstanding. With all other companies, we get a few busted cans, but there have not been any issues. Superbly packed in boxes, labelled well, and quick d... Mehr ansehen
Unternehmen hat geantwortet
Website easy to order and pay from. Remembers my account and past orders so east to re-order. Still surprised that you sell cleaning products !! Thank you :)
Unternehmen hat geantwortet
Unternehmensdetails
Über Staples UK
Vom Unternehmen geschrieben
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
STAPLES UK
Vom Unternehmen geschrieben
Kontaktinformationen
evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, Vereinigtes Königreich
- 0333 999 3393
- csd@staples-online.co.uk
- staples.co.uk
4.2
Gut
16'989 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Received a damaged dustpan
Received a damaged dustpan. waited 3 months for a response. was offered 50% off for the damaged dustpan. No thanks!
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Staples UK
Good morning , Thank you for your feedback.
Having reviewed the email correspondence, I can see that your original email was sent to an incorrect email address. As a result, we were not aware that the goods had arrived damaged.
My colleague subsequently contacted you and explained that, as the item was purchased last September and the issue was reported outside of our usual timescales, he was able to offer a 50% refund as a goodwill gesture.
Since that email was sent, we have not received any further correspondence regarding a resolution to this matter.
I have contacted you directly to apologise for any inconvenience caused and to clarify the situation. Please feel free to reply if you would like to discuss this further.
Kind regards,Staples
Fast quality delivery.
Good price, fast delivery. Goods arrived in excellent condition.
My go to for this type of product.
27. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
I ordered some pukka notepads
I ordered some pukka notepads , but there was delay after delay ,and whilst they did keep me informed , I feel the original order process should simply have said ' out of stock' as that became apparent was the case , I did keep waiting , until after more informed delays, I then felt I had no choice but to cancel my order in the end , which I did request , but it wasn't acknowledged . I won't be trying this seller again, and feel they really need to up date their stock of items for people to order and of course expect to receive shortly after ordering or make sure orders are NOT taken for items they don't have ?
21/8
After receiving a prompt reply from the seller I was ready to amend my review as it said an email had been sent , but unfortunately the email hasn't arrived as yet
22. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. Please accept our sincere apologies for the delays in receiving your order. I can see that my Colleague has replied to you in an email to resolve this matter. Kind regards Staples
the speed of service
22. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Q Connnect staple remover.
Ordered a staple remover yesterday, arrived today. Excellent delivery service. For 37 pence, the staple remover is sound and does what it is meant to do.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
I ordered some ink that was lost ( this…
I ordered some ink that was lost ( this has happened before) and advised staples that I would like to continue with my purchase but I have not heard back from anyone yet, my credit card statement shows that I have paid for my order so can you please sort this out and if you are unable to send me the order I would except a refund, regards DBurrell
29. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We are sorry to hear of the issues with delivery, I can see a replacement has been issued and an email has been sent to confirm this. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Good service
30. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Water is very important
Water is very important, received the order promptly next day.
Thank you Staples appreciated 😀
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Service
I waited patiently because the item was not in stock. When it finally came it was sent to my address with no warning and then returned to the warehouse. When I tried to retrieve it I was told that it was out of stock and I would have to wait another 20 days. This cycle could continue forever. When the phone number is dialed it says that you are closed no matter which time of the day I called. ......why say that I can call by phone when the stock answer 24 hours is that you are closed. .and why return a item to your warehouse and sell it to another customer when you could have left it with a neighbour or hidden like all other companies do. ...yes I have a refund but Staples has been a waste of my time.. thank you.
26. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We are sorry we are currently experiencing delays on stock for the product with the supplier. I can however see a refund has been issued for you in order to resolve this case. Please refer to our website for our telephone opening times. Kind Regards, Staples
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
1 of the items did not turn up and we…
1 of the items did not turn up and we received an item we didnt order we sent an email stating this and showing a photo we have not received any email responding to this
many thanks
28. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We are sorry to hear of the issues with your order. I can see we responded to your query on 31/07/26, but are yet to receive a response from you. Another email has been sent regarding this. Sincere Apologies for the inconvenience caused by this. Kind regards, Staples team.
Delivered within 2 days of ordering…
Delivered within 2 days of ordering .Pricing very competitive.
1. August 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
A small pair of steps
A small pair of steps with just two treads, just what we were looking for. A well made product and deliuvery was the next day.
10. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
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