I ordered 2 pair of shoes only to have one pair canceled by you all and that was very disappointing. The pair I did receive was very comfortable and that made the cancellation of my second pair even m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This was my first time purchasing from Spring Step. I haven't worn the shoes out yet, but from trying them on, both pairs I ordered felt terrific. The styles are very attractive and fun. I will be che... Mehr ansehen
Unternehmen hat geantwortet
In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Mehr ansehen
Unternehmen hat geantwortet
I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Kontaktinformationen
West McNab Road 1001, 33069, Pompano Beach, Vereinigte Staaten
- 1-877-444-6703
- service@springstepshoes.com
- springstepshoes.com
4.6
Hervorragend
428 Bewertungen
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Great salesperson
Great salesperson. She was so friendly and helpful! Have worn both pairs of shoes and they are both very comfortable.
18. Oktober 2025
Antwort von Spring Step Shoes
Hi Alicia,
Thank you for your 5 Star review!
We’re so glad to hear that you had a great experience with our salesperson and that both pairs of shoes are comfortable. Your feedback is greatly appreciated.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Customer Care Team
Wife loves her shoes!
21. Oktober 2025
Antwort von Spring Step Shoes
Hello Esteban,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Favorite Shoes
This is one of my top go-to shoe websites. The styles by brand are unique and colorful. While I think all of their brands are great, I favor the Spring Step line. I look forward to their new designs each year. The fit is always right and comfortable. The prices can be a bit high at times so I wait for a sale if I have my eye on a pair I would really like to buy.
21. Oktober 2025
Antwort von Spring Step Shoes
Hello there,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Happy shopper
All the spring step employees are most helpful. They go the extra mile to make sure your happy, on line or in the new tanger mall store. I just LOVE spring step!!!!!!!
21. Oktober 2025
Antwort von Spring Step Shoes
Hello Jeannie,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
L'ARTISTE NIOBE BOOTS Love these boots
L'ARTISTE NIOBE BOOTS Love these boots. True to size and as expected were comfortable right out of the box. Would highly recommend them.
21. Oktober 2025
Antwort von Spring Step Shoes
Hello there,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Antwort von Spring Step Shoes
Hello Linda,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Antwort von Spring Step Shoes
Hello Carole,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
store staff very helpful
the people in the store were very helpful so that I got the best fitting shoes/sadly the same shoes were available at a store just down the road for 1/3 less. I love the shoes, but the store is over priced.
20. Oktober 2025
Antwort von Spring Step Shoes
Hello Donna,
Thank you for your 4 Star review!
Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Antwort von Spring Step Shoes
Hello Terry,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
The shoes are great ,so comfortable
The shoes are great ,so comfortable. They come in so many styles and colors. I purchased a pair of boots and my sister's all made purchases also .our sales lady was great very helpful and friendly
25. Oktober 2025
Antwort von Spring Step Shoes
Hello Vicki,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Nothing but raves for these shoes!
Best shoes I have ever purchased. Wear them right out of the box. They are comfortable, beautiful, and all around great shoes. I always get compliments when I am wearing a pair of my Spring Steps!
21. Oktober 2025
Antwort von Spring Step Shoes
Hello Kathleen,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Antwort von Spring Step Shoes
Hello Suellen,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Cute shoes
Cute shoes! Ordered the normal size I always order from Spring Step Shoes but this one was too big. Called for some assistance, talked to a great, helpful agent who guided me on how to exchange for the smaller size. The replacement pair arrived quickly and fit! Never been disappointed with Spring Step Shoes!
17. Oktober 2025
Antwort von Spring Step Shoes
Hello Heather,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
The cutest and most comfortable shoes
After the first pair of sandals, I was sold on this brand. They are so comfortable, the sandals, the boots, and the booties! Now I just order everything online, which makes it very easy. Every time I wear any of my spring step shoes, I get compliments! And then I tell everybody what they are and how to get them! Thank you for making cute and comfortable shoes
18. Oktober 2025
Antwort von Spring Step Shoes
Hello Angela,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Inconsistent sizing
Inconsistent sizing. First pair were too large and second pair too small. Did not like having to pay shipping fees for inconsistent sizes. Not my fault.
16. Oktober 2025
Antwort von Spring Step Shoes
Hi Patricia,
Thank you for taking the time to leave a review regarding your recent experience with us. We noticed that you rated your interaction with a 2-star review, and we're truly sorry that we did not meet or exceed your expectations.
If you have any feedback on how we could have better served you, we would greatly appreciate it. Your insights are invaluable as we strive to improve and provide the best possible experience for all our customers.
Please feel free to reply directly to this email or reach out if there’s anything else we can do to assist you.
Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future.
Always an excellent experience at…
Always an excellent experience at Spring Step. They take great care of online customers in every regard and their shoes are epic! I’m exceptionally pleased that I found you!
21. Oktober 2025
Antwort von Spring Step Shoes
Hello Joyce,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
You're greeted so friendly
You're greeted so friendly, helpful & knowledgeable about the inventory. Love shopping at Spring step.
23. Oktober 2025
Antwort von Spring Step Shoes
Hello MARYANN,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Love this Brand
I have about 15 pair of Spring Step boots and shoes. They are stylish, comfortable and always receive compliments.
17. Oktober 2025
Antwort von Spring Step Shoes
Hello Tammy,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Antwort von Spring Step Shoes
Hello Theresa,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Shoe selection is great; service needs improvement
Shoe selection is great. Prices are not and I'm fully aware that you get what you pay for. However, you are charged to have the option of a "Free Return" which is misguided at best.
I needed to return a couple of items and loved the online process until it wouldn't generate a return label. I called and was greeted by a very helpful woman, but she had to email me the return label. These should be emailed to the customer upon completion of the online return process for the customer's ease and backup that the process worked.
17. Oktober 2025
Antwort von Spring Step Shoes
Hi Yaya,
Thank you for your review.
We appreciate your thoughtful feedback and are glad to hear you found our shoe selection and customer service team helpful. We’re sorry, however, for the confusion and inconvenience you experienced during the return process.
Your comments regarding the “Free Return and Package Protection” option and the return label process are very helpful, and we’ll be sharing them with our team to help improve clarity and convenience for our customers moving forward.
Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future.
Best Regards,
Yve
Customer Care Team
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