Spotler lies to get reviews removed. I have today received an email from Trust Pilot that my review of Spotler breached their guidlines for adertising another business. In my original feedback... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Spotler lies to get reviews removed. I have today received an email from Trust Pilot that my review of Spotler breached their guidlines for adertising another business. In my original feedback... Mehr ansehen
Unternehmen hat geantwortet
Huge thanks to Lauren, our Account Manager, who is always prompt to respond and resolve our many questions. We've used Pure360 and now moved to Spotler as its next iteration. The tools itself works re... Mehr ansehen
We've been using Pure360 for many years and since Spotler acquired them, the service has only improved. Liv, our account manager is very proactive and sorts any queries out as quickly as possibl... Mehr ansehen
Spotler is a great company to work with and the software is simple to use & effective. We have been working with them for several years now. Liv is a fantastic Account Director - always happy to hel... Mehr ansehen
Vom Unternehmen geschrieben
Spotler is an European marketing SaaS company offering a marketing cloud of connected tools designed to help Ecommerce businesses, B2B companies, Public Sector and Customer service organisations personalise, automate, and optimise customer experiences across digital channels.
Spotler enables marketers, communication professionals, event managers and customer service teams to control their data, have actionable insights, utilising AI and therefore make an impact by driving (GDPR-compliant) results with ease by using (a combination of) the following products:
Henri Faasdreef 312 (Spotler HQ), 2492 JP, The Hague, Niederlande
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Our account manager Charlotte Wiltshire has gone above and beyond to help us alongside the other Spotler support teams. Thanks all for your hard work and dedication. It makes our lives easier having the Spotler teams there to help us!
We have been working closely with our account manager Natalie King over the past year. She has been very helpful with monitoring our account and supporting with account amends. We have never been more happy with our mailing platform and the whole team are very customer-focused and supportive.
Natalie has always been very helpful and regularly checks in on our account to make sure we are all happy. We are quite a dynamic company with everchanging requirements for contact volume, features and support. Natalie has supported us every step of the way to ensure we're using Spotler in the most effective way.
Since joining my company a year ago, Spotler have been on hand to guide me through their systems, their training is first class and even got me out of some sticking situations (when I accidentally deleted stuff!) Our account managers Rosie and Lauren have been amazing.
We've worked with the Team for a while now, always there to help and great to deal with
The team are always on hadn to help me with any queries. They provide a very speedy repsonse and make everything easy to understand.
Liv has been a great account manager, always polite and helpful. I didn't have any training when I started using the system but she was able to help me understand how it worked and answered any questions I had! A very friendly experience.

Antwort von Spotler
The support we have had from Lauren has been exceptional.
Spotler is a great tool, with great people.

Antwort von Spotler
Experience made my Ellen. Very knowledgeable and professional.

Antwort von Spotler
Always received amazing support from the Spotler team and find the customer resources to be so helpful. And our lovely account manager Ellen is always challenging our use of the platform and getting us to try new tools to ensure we make the most out of Spotler’s tech.

Antwort von Spotler
Kristian is always helpful and has the knowledge to support or is able to refer us to the correct person to help.

Antwort von Spotler
Our account manager, Charlotte, is extremely helpful and responsive. She's very knowledgeable in her field and always goes the extra mile. She's been particularly great in the last few weeks in digging deeper into some issues we are having, and even offered to join a call with another third party supplier to help back our case up.

Antwort von Spotler
I have had the pleasure of working with Spotler for over five years now and our account manager Kristian has been such a pleasure to work with, timely with his responses and super helpful. Always a smiley face which makes working together that bit easier. Couldn't recommend the business more :)

Antwort von Spotler
We use the Spotler platform to manage our online marketing campaigns and are very impressed with the results. The platform is highly user-friendly and intuitive, making it easy to set up and manage campaigns with minimal effort. The analytics provided are also beneficial, providing insights into user engagement and performance. We find it especially useful for setting up automated campaigns, which saves us a lot of time. Overall, we highly recommend Charlotte with Spotler to anyone looking for an accommodating and responsive account manager.

Antwort von Spotler
We have been using Spotler since August 2022. Before that the onboarding process was pretty smooth. We're really getting to know the systems (pure360 and Squeezely) well and taking things slowly to make sure we learn as much as we can about the various elements. The power of the tools, i.e. the things they help us do, is absolutely awesome. And our CSR, Kristian, is the best. We still have weekly calls with him to talk about the ways we are currently using the tools, and brainstorm ideas for the future.
Has helped shape and improve our digital strategy - workflows in particular have increased client engagement and helped nurture relationships.
Spotler has proven to be a very powerful and feature-rich marketing tool for our company, particularly during our ongoing brand refresh and expansion. As we navigate through these changes, we are actively exploring the wide range of features, functionalities, and options that Spotler offers and will be exploring them further. Although, we realized that to fully leverage the capabilities of Spotler, proper training and support are very crucial. We are fortunate to have received exceptional support from our key account manager, Lauren, and the team of specialists who have been providing us with quick responses and clear instructions as we were going through the significant projects. Additionally, I love the detailed tutorials offered on Spotler's YouTube channel which, as well, provided valuable resources for us.
We trust Spotler to continue improving our marketing efforts and delivering the strong ROI. :)
We've been with Spotler since it took over the Communigator platform. It has been reliable and easy to use. The support from account managers and support team has been excellent.
After transitioning from Pure360 to Spotler while in the middle of a significant website rebuild, we have found Ellen and ALL the Support team (I would name-check them all, but I will forget someone) to be incredibly helpful and will always go the extra mile to help answer our questions and queries.
We've worked with Spotler for 4 years now, and can honestly say the connection with our account managers is excellent. Regardless of the problem we can usually get hold of our account manager or a person on the help function fairly easily.
They're helpful when it comes to exploring new processes and experimenting with different ways of doing things & the team and I enjoy our working relationship.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.