Placed order over a week ago. Order has still not been dispatched; my emails have been ignored. Can't get hold of anyone on chat or by phone. Awful experience - wish I had read reviews before purchasi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Awful service !!! I ordered lights and had to wait weeks for them. Never said on their website that they were out of stock when I ordered them. Then, I was hit with import fees when I finally d... Mehr ansehen
Unternehmen hat geantwortet
One of the only companies that stock almost every electrical item and ship nationwide. Ive always found my wierd oven hob lights hard to get, but Sparks always find them and help me stop burning the... Mehr ansehen
Really happy with my purchase, a twisted corded extension lead, great colour that blends nicely across an area of carpet to a lamp, which doesn't have a nearby socket. Nice quality reasonably priced.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.
Kontaktinformationen
Unit 4, Ashville Trading Estate, SG7 6NN, Baldock, Vereinigtes Königreich
- 01295 568 105
- info@sparkswarehouse.co.uk
- sparkswarehouse.com
3.1
Akzeptabel
7688 Bewertungen
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Futures Market
I was not told the bulbs were not in stock. After waiting until the informed date for delivery had passed, I enquired what had happened to my order. Apparently the suppliers hadn't sent them and my request for a refund was ignored.
Why give a delivery date when the items were not even in the building.
Nothing wrong with the bulbs when they finally showed up.
21. Oktober 2024
Excellent product
21. Oktober 2024
Excellent
Excellent , they were really informative on the phone ,would really rate you a 5 star
21. Oktober 2024
Calex light bulbs
The parts were easy to order at a good price. There was a delay in delivery but once the issue was flagged, the parts were delivered promptly.
21. Oktober 2024
Good service
Got the product wanted at a reasonable price and delivered in reasonable time. Would buy from Sparks again
9. November 2024
Bewertung ohne vorherige Einladung
Very delayed shipping
I ordered very simply X2 bulbs,
I expected they would take a few days to arrive, I ordered them on the 23-10-24
And received them today (4-11-24).
I didn't even see a tracking number for the whole first week.
23. Oktober 2024
Bewertung ohne vorherige Einladung
Good quality product
Ordering was easy. Came in a reasonable time frame. Quality of the goods were very good, quite impressed. Prices were brilliant. Would recomend this company.
21. Oktober 2024
Worst customer service ever
Worst customer service ever, nearly 3 weeks since order and still not dispatched. Called twice and it's still not dispatched and you ask for a review. Avoid this company as they are not interested.
4. November 2024
Bewertung ohne vorherige Einladung
Package took 3wks from order to…
Package took 3wks from order to delivery but that’s Royal Mail for you. Parcel was extremely well packaged
18. Oktober 2024
Not delivered and no information
I have as yet to receive my goods. I have received no delivery notification, no date of despatch, and no details of carrier. My order was placed on 19th October and payment taken immediately from my credit card. Very poor service. I was about to ring them when this review arrived. Think twice before you use this company.
30. Oktober 2024
Bewertung ohne vorherige Einladung
Looks great works well and great value…
Looks great works well and great value for money,highly recommend.
26. Oktober 2024
Bewertung ohne vorherige Einladung
Great service there when you need them…
Great service there when you need them thank you.
10. Oktober 2024
Bewertung ohne vorherige Einladung
Terrible experience
Terrible experience. Order took ages to arrive, they didn't answer the phone or haven't yet replied to my email.
Despatch was supposed to be 2-3 days. Order took a week!
Wouldn't trust them again
9. Oktober 2024
Bewertung ohne vorherige Einladung
Wish I'd read the real reviews before…
Wish I'd read the real reviews before ordering from this company.
Sent faulty fan extractor, been ignored since I contacted them regarding refund.
Unprofessional
company.
I suggest you read the real Google reviews
14. Oktober 2024
Bewertung ohne vorherige Einladung
Ordered pack of two lights so delighted…
Ordered pack of two lights so delighted ordered another two. Love the products and are great value for money.
Very pleased with product. As described, well packaged and delivered when stated.
4. Oktober 2024
Bewertung ohne vorherige Einladung
Poor customer service and poor returns
Quick delivery BUT poor customer service and poor returns - still awaiting refund after 1 month.
30. August 2024
Bewertung ohne vorherige Einladung
Product as described
Product as described, prompt delivery, delighted.
11. Oktober 2024
Bewertung ohne vorherige Einladung
Overall Poor Customer Experience!
• Ordered parts on 18th Aug. 2024, wrong parts arrived.
• Phoned company and was told actual parts shown on website weren't available.
• Requested refund and was sent FREEPOST address for return of parts which were sent back on 28th Aug. 2024.
• Several phone calls later, refund eventually made on 8th Oct. 2024!
Pros
• FREEPOST address was provided for return
• Refund was eventually received
Cons
• Parts should not be listed that are unavailable
• Customer should be informed before sending alternatives
• Frustrating waste of time repeatedly phoning to chase for refund
• Once goods returned refund should be processed in a reasonable time
Sadly, overall poor customer experience.
18. August 2024
Bewertung ohne vorherige Einladung
Perfect
Perfect, hassle free transaction! Got what I wanted when I wanted it.
10. Oktober 2024
Bewertung ohne vorherige Einladung
The item was received within the delivery time.
The item was received within the delivery time. Information from the company was accurate.
I am using the bulbs as a backup so have not at this time tried them out.
9. Oktober 2024
Bewertung ohne vorherige Einladung
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