I completely forgot I’d got Sovereign Health Care when I went for my physio so said I would be self funding. I came home and remembered about the small payment I make every month out of my wage, phone... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Handles my claims with speed and efficiency. If I have had to query anything it has always been handled with professionalism and courtesy. Never had a problem claiming to date.
Unternehmen hat geantwortet
Always a reliable service from this local company. I’ve been a member for over 30 years and feel myself and my family are well protected . Suggest even better if …. 1) the on line claim form allowed c... Mehr ansehen
Unternehmen hat geantwortet
As a long standing customer of Sovereign Health Care, my claims are always dealt with quick via the app which is easy to use.Im kept up to date through the claims process and my account with Sovereig... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sovereign Health Care has been making health care more affordable for over 150 years. Today, Sovereign Health Care is one of the UK’s leading cash plan providers, and it still stands by the original principle of a hospital fund – to support people when they need to access health care.
Kontaktinformationen
2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford, BD17 7EZ, Bradford, Vereinigtes Königreich
- 01274 841130
- help@sovereignhealthcare.co.uk
- sovereignhealthcare.co.uk
4.8
Hervorragend
4809 Bewertungen
Bittet Kunden um Bewertungen
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Speedy and efficient service
I downloaded the forms and sent them promptly to Sovereign who then did their bit, checking and making appropriate payment. All very professional and quick.
3. September 2026
Antwort von Sovereign Health Care
Hi Chris, we're pleased to hear that you found the claims process professional and quick, and that your payment was made quickly. Thank you for your review!
Best wishes, The Sovereign Team.
Really easy to claim on line
Really easy to claim on line, customer service excellent.
I have always been happy with service
3. September 2026
Antwort von Sovereign Health Care
Hi there, it's great to hear that you found the online claiming process easy and that you've consistently been happy with our service and excellent customer support. Thank you for your review!
Best wishes, The Sovereign Team.
Submitted my claim online
Submitted my claim online, easily done and paid out within days.
3. September 2026
Antwort von Sovereign Health Care
Hi there, we're pleased to hear that you found submitting your claim online easy and that you received your payment quickly. Thank you for your review.
Best wishes, The Sovereign Team.
It was very quick and the people were…
It was very quick and the people were helpful
3. September 2026
Antwort von Sovereign Health Care
Hi Helena, we're glad to hear that your experience was quick and that our team was helpful. Thank you for your review!
Best wishes, The Sovereign Team.
It was easy to make the claim on the…
It was easy to make the claim on the website including photographing the receipt as evidence of payment. In all it only took around 3-4 minutes. I received an acknowledgement within minutes and an email next day telling me that the claim had been paid. That is fantastic service!
3. September 2026
Antwort von Sovereign Health Care
Hi Christopher, we're pleased to hear that our online claim process was easy and efficient for you. It's great to know that you received a prompt acknowledgement and payment. We appreciate you sharing your positive experience with us!
Best wishes, The Sovereign Team.
Excellent customer service and prompt…
Excellent customer service and prompt payments with claims.
However I think it would be better if the receipt uploaded had any details which are causing an issue for you to contact user via email.
2. September 2026
Antwort von Sovereign Health Care
Hi Amanda, we're glad to hear you were happy with our customer service and prompt payments! We appreciate your suggestion regarding email contact for receipt issues. We'll pass your feedback on to the relevant team. Thank you for your review.
Best wishes, The Sovereign Team.
Always a prompt and easy process to…
Always a prompt and easy process to make a claim , and if ever I have a query it is always dealt with quickly and efficiently on the phone.
Excellent service.
2. September 2026
Antwort von Sovereign Health Care
Hi there, we're happy to hear you found our claims process prompt and easy, and that our team handles your queries quickly and efficiently. Thank you for your review!
Best wishes, The Sovereign Team.
Remarkably quick and efficient…
Remarkably quick and efficient turnaround.
My money was in my account within hours of my application.
2. September 2026
Antwort von Sovereign Health Care
Hi Mark, we're pleased to hear that you experienced such a quick and efficient turnaround, with your funds reaching your account so swiftly. Thank you for your review.
Best wishes, The Sovereign Team.
very easy to claim online
very easy to claim online, very quick payouts communication is excellent
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sovereign Health Care
Hi Ray, it's great to hear that you found our online claim process straightforward, and you were happy with your quick payout and our communication. Thank you for your review!
Best wishes, The Sovereign Team.
Easy to process to claim on line and…
Easy process to claim on line and fast payment
2. September 2026
Antwort von Sovereign Health Care
Hi there, we're pleased to hear that you found the online claim process easy and that you received a fast payment. Thank you for your review.
Best wishes, The Sovereign Team.
I phoned to ask how to register online…
I phoned to ask how to register online and a very helpful lady was patient with me and talked me through it. I made a claim for my glasses and was paid a few days after. Why can't everything be this easy.
I am sorry to say I do not recall the lady's name who was so helpful.
2. September 2026
Antwort von Sovereign Health Care
Hi Gillian, we're happy to hear about your positive experience with us! It's wonderful to know that our team was able to assist you with registering online and that your glasses claim was processed quickly. We appreciate you sharing your feedback and are glad we could make things easy for you.
Best wishes, The Sovereign Team.
Antwort von Sovereign Health Care
Hi David, we're happy to hear that your claim was handled with ease and speed. Thank you for your review!
Best wishes, The Sovereign Team.
Antwort von Sovereign Health Care
Hi Christine, we're pleased to hear that you found the claims process quick and easy. Thank you for your review!
Best wishes, The Sovereign Team.
Mrs C ButlerVery easy to follow and they are speedy…
Very easy to follow and they are speedy with the payments. They also keep you informed of when your claim has been finalised.
2. September 2026
Antwort von Sovereign Health Care
Hi Carol, we're pleased to hear that you found the process easy to follow and that your claim was paid quickly. It's great to know that our updates on your claim were helpful. Thank you for your review!
Best wishes, The Sovereign Team.
Rapid response and helpful service.
1. September 2026
Antwort von Sovereign Health Care
Hi Jem, we're delighted to hear that you experienced a rapid response and helpful service. Thank you for your review!
Best wishes, The Sovereign Team.
Have difficulty uploading pictures
1. September 2026
Antwort von Sovereign Health Care
Hi Marilyn, thank you for your review. We're sorry to hear you've experienced difficulties uploading pictures.
If you need any assistance submitting a claim or uploading documents, please don't hesitate to contact our Customer Support team, who will be happy to help.
Best wishes, The Sovereign Team.
Very easy to make a claim on the app…
Very easy to make a claim on the app and payment was made within 5days good company to deal with,and I would recommend
1. September 2026
Antwort von Sovereign Health Care
Hi there, we're pleased to hear you found the claim process easy to use and that payment was made quickly. Thank you for your review and recommendation!
Best wishes, The Sovereign Team.
suggest corrupt rules to suit on fine line
put in a claim which was dealt with by a consultant but you still refused to pay had to go to a doctor to get a refer or start point to get an appointment but at the end of the treatment is was a consultant who dealt with the medical issues and paid for by me, you expect me to go to private hospital see a consultant and pay then again pay for treatment, when at hospital i saw a consultant first time just beacause my doctor gave me the contact seem a bit of a cop out
8. Mai 2026
Antwort von Sovereign Health Care
Hi David, thank you for your feedback. We're sorry to hear you're unhappy with the outcome of your claim.
After reviewing the claim, we can see that the referring practitioner listed is registered as a GP. When you contacted our office, we advised that if you could provide further details of the consultant you saw as part of your appointment, we would be happy to reassess your claim. However, we haven't yet received this information.
Under the consultation benefit, claims are payable when you are seen by a specialist hospital consultant registered with the General Medical Council. Once we receive the consultant's details, we'll be happy to review your claim again.
Full details of what is and isn't covered under your policy can be found in your policy terms and conditions, which are available in the online customer area.
If you would like to discuss this further, please contact our Customer Support team, who will be happy to help.
Best wishes, The Sovereign Team.
Quick and easy to use.
Quick and easy to use.
Submit my claim same day and it was paid out in 6 days
28. August 2026
Antwort von Sovereign Health Care
Hi Alan, we're pleased to hear that you found the process quick and easy to use, and that your claim was processed and paid out promptly. Thank you for your review!
Best wishes, The Sovereign Team.
Rejected claim
Never had a problem when claiming before but this time my claim was rejected because the receipt I sent was produced by a till. I use Costco opticians and the only receipt they give is a till roll. It had all the information required by Sovereign but it was still rejected. The issue was resolved after a phone call to Sovereign but it's a shame that I had to do this. Just wonder what will happen with future claims?
27. August 2026
Antwort von Sovereign Health Care
Hi there, thank you for your feedback. We're sorry that your claim was initially rejected and that you needed to contact us to resolve the issue.
Having reviewed your claim, we can confirm that the receipt submitted did contain the information we required and should not have been rejected.
We apologise for any inconvenience caused. As long as future receipts contain the same information, there shouldn't be any issues processing your claims.
Best wishes, The Sovereign Team.
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