I'm a repeat customer and can recommend Southgate all round - detailed product info on the web; competitive price; friendly and helpful staff; and most importantly, high quality timber. I bought ther... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Friendly staff picked a short-notice order for me to pick up the same day. They were dealing with a customer who'd given ST a poor review by MISTAKE, which was intended for another popular DIY retai... Mehr ansehen
Unternehmen hat geantwortet
Very friendly and helpful advise, easy to follow ordering system. Best price beating all competitors and plenty of stock to choose from. Delivery was on time and easy friendly process. Great firm doin... Mehr ansehen
Unternehmen hat geantwortet
We recently purchased some Canadian Western Red Cedar cladding for our summer house project. A big thank you to the Team at Southgate Timber. The quality of the Cedar is outstanding and the Team mem... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Based in Moreton, Essex, Southgate Timber was established in 1984 and the company combines expertise in timber with quality customer care and competitive prices. We believe in building close working relationships with our customers to ensure that we meet all your timber needs.
Kontaktinformationen
Church Road, CM5 0JA, Moreton, Vereinigtes Königreich
- 01277 890783
- mark@southgatetimber.co.uk
- southgatetimber.co.uk
4.8
Hervorragend
1818 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Bought the Ipe decking.Premium quality…
Bought the Ipe decking.Premium quality decking wood at a competitive price.Website is great to order correct lengths so minimum waste.
3rd time using Southgate Timber.
3. September 2026
Antwort von Southgate Timber Co
Hi David, Thank you for your repeat purchases and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Excellent quality PAR cedar
Excellent quality PAR cedar. Quick delivery and very personable driver. Thank you.
3. September 2026
Antwort von Southgate Timber Co
Hi Mr T C, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Excellent product
Excellent product, with service standards to match. When considering the price, there is no comparison. I’ve used Southgate Timber a few times and they never disappoint.
3. September 2026
Antwort von Southgate Timber Co
Hi Lee, Thank you for your repeat purchases and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Good service, but timber quality was inconsistent
No problems with Southgate Timber as a company. Staff were helpful, delivery was quick and on time, and the driver was friendly.
My only disappointment was the quality and consistency of some of the Yellow Balau. I ordered more than the recommended 10% extra but still came close to running short because of width variations, poor machining and a few boards that were difficult or impossible to use. One long board was badly twisted along its full length, and some of the shorter boards were noticeably poorer quality than the longer ones.
To be fair, I managed to work around the problems and didn’t contact Southgate Timber to complain, so they weren’t given the opportunity to replace anything, but cutting up a fall 4.8m unusable length of yellow balau did make my wallet cry a little.
I would buy from them again because the service itself was good, but for the price of hardwood decking I would have expected more consistent quality control.
3. September 2026
Antwort von Southgate Timber Co
Hi Cerebel, Thank you for your recent purchase and for leaving a review.
We take great care to describe our products accurately online and give detailed information explaining width variation and expected defects. From your feedback, this matches what can happen on occasional boards of imported Yellow Balau decking. We are the market leaders in volumes of stock of this specie and have 25 years plus of successful sales to clients, whether trade or retail. On rare occasions, some boards fall below expected standards; in this case, if customers contact us with images, we will resolve swiftly. Our procurement team only source stock from the finest mills, but being a natural product, some allowance for defects is permissible as detailed online. At this time, Yellow Balau is circa £50/m2 + vat which is the lowest budget end for hardwood decking, but it remains the most popular option with UK customers and is still offers considerably better value than alternatives like decent standard composite or natural stone exterior floor coverings.
We appreciate you would use us again and welcome your constructive feedback.
Best regards 😊
Sales people provide good advice and…
Sales people provide good advice and made the whole purchase experience & collection in my case a simple process.
The Timber product supplied was to exact size & quality as stated at the time of purchase.
Thank you!
8. August 2026
Antwort von Southgate Timber Co
Hi Des, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 4-star rating. Feedback like yours really helps us and means a lot to the whole team. What could we have done better to get 5-Stars?
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Great communication however decking…
Great communication however decking arrived with cracks. It's still in my hallway exactly where it was delivered but because I only flagged after a few days they refused to swap the wood.
25. August 2026
Antwort von Southgate Timber Co
Hi Ashton, thank you for sharing your feedback. Sorry you are not totally happy with your purchase. We have a record of your order being delivered 6 weeks ago. We ask customers to kindly report any issues within 72 hours of receipt, as stated on our paperwork. We can't find any email from you with images of cracked decking. Please note that fine surface cracks are normal in hardwood decking. If you want to email some images, we can take a look and assist. Best regards
Skilled staff, Quality products
Skilled staff who believe in their product. A delight to deal with.
25. August 2026
Antwort von Southgate Timber Co
Hi Anthony, Thankyou for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Great quality
Great quality, timber well protected for transit, would recommend there western red cedar.
7. August 2026
Antwort von Southgate Timber Co
Hi Mark, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 4-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Great supplier for timber cladding
Great supplier.
We used them on a number of garden room projects. They are not the cheapest, but they sell good quality timber cladding, and quality matters.
We tried a number of other suppliers before coming to this one, and their timber is more dimensionally stable, cleaner cut, is delivered quickly and comes in a number of sizes, so we can pick the best fitting option.
Definitely recommend.
24. Juli 2026
Antwort von Southgate Timber Co
Hi Alex, Thank you for your recent purchase and for leaving such a fantastic review. We believe we are the cheapest for the quality of product we sell or at least on a level with others.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Really impressed with Southgate Timber
Really impressed with Southgate Timber. They offer a great range of quality timber and building materials, with friendly, helpful staff who are always happy to assist.
The service is professional, efficient and reliable, and it’s clear they take pride in looking after their customers. Great products, competitive prices and excellent service from start to finish.
7. August 2026
Antwort von Southgate Timber Co
Hi Danny, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Old school company
Old school company. Great to deal with. Delivery all happened exactly as advised.
Excellent quality products.
27. Juli 2026
Antwort von Southgate Timber Co
Hi Brian, Thank you for your recent purchase and for leaving such a fantastic review. We are old school in our values of service, quick supply and in-depth stock, but lead the market in our modern website and efficiency :-)
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Efficient service
27. Juli 2026
Antwort von Southgate Timber Co
Hi J Gardwood, Thank you for your recent purchase and for leaving a review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Really straightforward transaction
Really straightforward transaction. Timely deliver. Good quality timber.
12. Juni 2026
Antwort von Southgate Timber Co
Hi Sunand, Thankyou for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Communication is excellent and they are…
Communication is excellent and they are always willing to help
24. Juli 2026
Antwort von Southgate Timber Co
Hi Shorab, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Good price and quick delivery
24. Juli 2026
Antwort von Southgate Timber Co
Hi Dave, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Easy to deal with
Easy to deal with. Delivered on time. Explanation for date specifics.
24. Juli 2026
Antwort von Southgate Timber Co
Hi Nicholas, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Great product backed by excellent advice
Great product & excellent advice on what steps to take to install then oil the decking!
27. Juli 2026
Antwort von Southgate Timber Co
Hi B.S. Uberai, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Antwort von Southgate Timber Co
Hi Norman, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Expertise in all things wood
Expertise, knowledge, helpfulness - this company are the best. Really competitive pricing on hardwood decking. Delivery was seamless and the lorry driver was so kind and helpful. Very informative and easy to use website. Highly recommend.
24. Juli 2026
Antwort von Southgate Timber Co
Hi Kim, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
Antwort von Southgate Timber Co
Hi John, Thank you for your recent purchase and for leaving such a fantastic review.
We’re delighted to hear you were happy with your experience and truly appreciate your kind comments and 5-star rating. Feedback like yours really helps us and means a lot to the whole team.
We look forward to working with you again soon and supporting you with your next project.
Best regards 😊
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