Wish I could give more than 5 stars for the review. I actually created some issues with my order; I am definitely not an electrician. I actually fried my lights! I explained what I did to the tec... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Always a pleasant experience working with these people. They are prompt to respond, have great knowledge of their products, and genuinely care about helping their customers. Every time I need Neon and... Mehr ansehen
I had a very good experience with Solid Apollo. The ordering process was straightforward, and I was impressed by the selection of LED lighting products available. The product I received was well made... Mehr ansehen
I love doing business with Solid Apollo - the technicians are excellent and they ensure I get the right equipment and guidance I need to solve my accent lighting needs. There aren't many businesses le... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Solid Apollo was founded in 2009 with the mission statement of bringing to the market energy efficient LED lighting and LED lighting control systems in just one place.
Vom Unternehmen geschrieben
Kontaktinformationen
2125 196th St SW Suite 112 , 98036, Lynnwood, WA, Vereinigte Staaten
- 425 582 7533
- info@solidapollo.com
- solidapollo.com
4.9
Hervorragend
2230 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
LED Strip for Step Lights
Customer service is great. Called a couple times and they knew how to help. The clips that mount the strip channel do not really work. Had to drill holes through the channel and screw. Everything else works perfectly. Love the look and the dimmer is perfect.
8. August 2025
Antwort von Solid Apollo LED
Hi Matt,
Thank you for your detailed review! We're glad to hear our customer service team was helpful and that you're happy with the overall look and performance of your setup, especially the dimmer.
We appreciate your feedback about the strip channel clips and are sorry to hear they didn’t meet your expectations. We'll definitely pass that along to our product team for review.
We look forward to the opportunity to earn that 5th star on your next order! Please don’t hesitate to reach out if we can assist with anything in the meantime.
Sincerely,
Solid Apollo
Antwort von Solid Apollo LED
Hi Christopher,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service team. We're always here if you need anything.
Sincerely,
Solid Apollo
Products were easy to order online and…
Products were easy to order online and showed up quickly at my house.
4. August 2025
Antwort von Solid Apollo LED
Hi Kevin,
Thank you for your feedback! We’re glad to hear that the ordering process was smooth and your delivery arrived promptly. We truly appreciate your support.
Sincerely,
Solid Apollo
Andrew was a great resource and helpful…
Andrew was a great resource and helpful specifying lighting and equipment for our project. Look forward to working with him and Solid Apollo again in the near future.
31. Juli 2025
Antwort von Solid Apollo LED
Hi John,
Thank you for the kind words! We’re happy to hear Andrew was able to assist you effectively with your project needs. We look forward to working with you again soon!
Sincerely,
Solid Apollo
Extremely helpful with making a list…
Extremely helpful with making a list and ordering with their great team
14. Juli 2025
Antwort von Solid Apollo LED
Hi Matthew,
We appreciate your review! It’s wonderful to know our team made the process of ordering easier for you. We’re always here to help with your lighting needs.
Sincerely,
Solid Apollo
Very knowledgable and very helpful…
Very knowledgable and very helpful throughout the whole process of ordering ,
31. Juli 2025
Antwort von Solid Apollo LED
Hi Bart,
Thank you for taking the time to leave a review! We pride ourselves on offering knowledgeable support, and we're glad we could assist you throughout your order.
Sincerely,
Solid Apollo
I was able to reach a person that…
I was able to reach a person that immediately worked out the wire arrangement- blue to black or red to black - or red to white - huge help and time saver
28. Juli 2025
Antwort von Solid Apollo LED
Hi Grant,
We're thrilled we could help resolve your wiring questions quickly and save you time! Thank you for choosing us for your LED needs.
Sincerely,
Solid Apollo
It was refreshing to speak with an…
It was refreshing to speak with an extremely knowledgeable and patient customer service person. Fast easy & competitive
Quality Products for sure
24. Juli 2025
Antwort von Solid Apollo LED
Hi Jay,
Thank you for sharing your experience! We're so glad you had a positive interaction with our customer service team and that you found our products to be high quality and competitively priced. Your support means a lot to us!
Sincerely,
Solid Apollo
LED Strip Lighting
I have been using led strip lights, channels and led drivers for the last few years. My product of choice is DiffiseMax led channel and 96W led strip lights. I have installed those as residential undercabinet lighting and as well in various commercial applications. My customers absolutely love it. It's high quality, reliable and easy installation. My favorite, never had call back due to faulty product.
22. Juli 2025
Antwort von Solid Apollo LED
Hi Edin,
Thank you so much for your continued support and for sharing your experience! We're thrilled to hear that DiffuseMax LED channels and our 96W LED strip lights have been serving you and your customers well in both residential and commercial projects. It's great to know the quality and reliability are meeting your expectations, and no callbacks is the best feedback we could ask for!
Sincerely,
Solid Apollo
Helpful with resolutions.
I called into the help desk and explained my issue. We diagnosed the problem and I was offered a solution. The issue was fixed and I was very pleased.
22. Juli 2025
Antwort von Solid Apollo LED
Hi Dennis,
Thank you for your kind words! We're happy to hear that our support team was able to help resolve your issue quickly and effectively. Your satisfaction is our priority, and we’re always here if you need further assistance.
Sincerely,
Solid Apollo
Great website but not clear on power…
Great website but not clear on power supply options.
21. Juli 2025
Antwort von Solid Apollo LED
Hi Mark,
Thank you for your feedback! We're glad to hear you liked the website. We appreciate you pointing out the confusion around power supply options, we'll work on making that information clearer. In the meantime, if you have any specific questions, our support team is always happy to help.
Sincerely,
Solid Apollo
I purchased some led tape lighting…
I purchased some led tape lighting great product and customer did not like the color she picked out there return police is great and technical support was awsome good people customer was happy with the results .
16. Juli 2025
Antwort von Solid Apollo LED
Hi Martin,
Thank you for your kind review! We're glad to hear the LED tape lighting met your expectations and that our return policy and technical support helped make things right for your customer. Our goal is always to provide quality products and a smooth, supportive experience. We appreciate your business and look forward to working with you again!
Sincerely,
Solid Apollo
Great customer service.
Have used them 3 times on a project.
Very helpful in choosing the right track and lights
23. Juni 2025
Antwort von Solid Apollo LED
Hi Stephen,
Thank you so much for your continued support! We're thrilled to hear that our team was helpful in selecting the right track and lights for your project. It's always a pleasure working with you, and we look forward to helping with your future projects as well!
Sincerely,
Solid Apollo
Issue with a transformer rectified quickly!
Had a problem with a transformer that was under warranty. Solid Apollo responded positively and rectified my situation quickly. Good to have a supplier stand behind their products and properly honor their warranty.
20. Juni 2025
Antwort von Solid Apollo LED
Hi Michael,
Thank you for your kind feedback! We're glad we could quickly resolve the issue with your transformer and that you had a positive experience with our warranty service. At Solid Apollo, we’re committed to standing behind our products and providing the support our customers deserve. We truly appreciate your trust in us!
Sincerely,
Solid Apollo
The part that was shown on the website…
The part that was shown on the website was not part delivered a waste of my money
11. Juli 2025
Antwort von Solid Apollo LED
Hi Eddie,
Sorry to hear the part didn’t meet your expectations. Our sales manager reached out after your review to confirm whether you received the correct item or if there was a misunderstanding based on the photo. You mentioned you'd call back once you had access to the parts, but we haven't heard back despite a few follow-ups by phone and email.
We’re still happy to help, just let us know when you're ready to review the order.
Sincerely,
Solid Apollo
Andrew is great to work with and very…
Andrew is great to work with and very helpful for many years now!
22. Mai 2025
Antwort von Solid Apollo LED
Hi Gary,
Thank you for the wonderful feedback! We're so glad to hear that Andrew has been a helpful and reliable part of your experience over the years. We truly appreciate your continued support and look forward to serving you for many more to come!
Sincerely,
Solid Apollo
Easy to use!…
I got light strips for a display case along with a dimmer switch. Very easy to set up and use!
9. Juni 2025
Antwort von Solid Apollo LED
Hi Bob,
Thank you for your feedback! We're glad to hear the light strips and dimmer switch were easy to set up and worked well for your display case. If you ever need anything else or have questions down the line, we're here to help!
Sincerely,
Solid Apollo
Great customer service
Great customer service. I called with a question and Andrew walked me through all the steps needed to resovle my issue.
2. Juli 2025
Antwort von Solid Apollo LED
Hi Bill,
Thank you for your review! We're glad to hear Andrew was able to walk you through the steps and get your issue resolved. Providing great customer service is something we strive for, and your feedback means a lot. Don't hesitate to reach out if you need anything else!
Sincerely,
Solid Apollo
Great Products
Great Products, with flexibility for a variety of applications! These folks have a great website, and even better people answering the PHONE! they know the product, and how to make it work. One of those rare companies across all industries with educated people working there and answering the phones.
Thank you Solid Apollo! WD
10. Juni 2025
Antwort von Solid Apollo LED
Hi Wesley,
Thank you so much for the kind words, WD! We’re happy to hear you found our products versatile and our team knowledgeable and helpful. We take pride in offering both quality solutions and real support from people who know the products. Your feedback means a lot to us — thank you for choosing Solid Apollo!
Sincerely,
Solid Apollo
First time buyer
First time buyer, I asked for a call to finalize my purchase. Manuel called, I asked if everything would work together. He suggested I go with a transformer that did not have a fan, the fan noise might be annoying on my indoor project.
Thank you, Manuel the light box turned out great.
15. Mai 2025
Antwort von Solid Apollo LED
Hi Kevin,
Thank you for your review and for choosing us for your first purchase! We're glad to hear your light box project turned out well. If you have any questions or need support in the future, we're always here to help.
Sincerely,
Solid Apollo
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.