The store were very good at their sales pitch and taking your money, but when they have breached the delivery promise 3 times it gets beyond a joke. Ordered October 2025 and paid 800 deposit. Delivery... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely fantastic service, Gary F was amazing, he was the reason we came back and purchased the sofa. Very knowledgeable and guided us through the process with ease and made it so simple!
Garry F was brilliant, very friendly and very attentive and made us feel comfortable straight away! Great knowledge and advice on the best sofa and customer service was brilliant from start to finish!... Mehr ansehen
We came to Bolton store today with the intention to look round couple of stores before making our choice. But was attended to by one of the most outstanding sales representatives called Chris. He gav... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 5 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Joanne was very friendly without being…
Joanne was very friendly without being pushy for a sale, shared lots of helpful information and choices. Extremely patient, caring and open with my parents.
Very happy overall
We went to sofa superstore in Warrington after being let down multiple times by DFS. Gary F served us and we couldn’t be happier. Nothing but honest and professional throughout the time we were there. We got our couch delivered within a week and we love it, the quality and comfiness is fab.
We did have a slight problem with the cuddle chair as the studs on the side didn’t match the ones on our couch, we rang up and they sorted it for us straight away. The next day they swapped it, took the other one away and replaced it for a new one.
Very happy with the service, thanks to Gary F! :)
Bought a 3 & 2 seater sofa a few weeks…
Bought a 3 & 2 seater sofa a few weeks ago. Delivered quickly. I love them. Graeat service. Joanne who sold me the sofa was so helpful. Helped me pick the sofas and showed me the best choices. Lovely people and a great atmosphere.
Excellent customer service
Found the perfect sofa. Excellent customer service. Got everything sorted in one visit, Joanne was very friendly, helpful and knowledgeable and made the whole process really easy. Thank you.
Brilliant service Gary was a true…
Brilliant service Gary was a true gentleman everything sorted from when we walked in to when we walked out !!!
Place to go for made to measure sofas
Visited the Warrington store today. Brandon was super helpful and answered all our questions. Would recommend 100% if you are looking for a made to measure sofa
Excellent sofa place
Excellent sofa place u can choose any fabric and style any size. Can’t believe my luck found just what we want at an excellent price with a free footstool. The staff were chatty friendly really knowledgable and not pushy, all round amazing service would definitely recommend!
Joanne was absolutely amazing
Joanne was absolutely amazing from start to finish. She helped us choose the perfect mattress and sofa, really listening to what we wanted and giving great advice without any pressure. Her customer service was outstanding and made the whole experience enjoyable. We’re so happy with our purchases, thank you so much Joanne.
Went to the store in Warrington to find…
Went to the store in Warrington to find a sofa and there were so many I was undecided. I was ready to leave when a lovely staff member called Joanne came to help. We discussed how we lived and what would be the best fit for our home. Her knowledge was great and we came away with the best sofa .Absolutely love it and I will definitely be shopping there again. Staff are so helpful and genuine. I even bought a bed.
Great advice from Joanne and Julie who…
Great advice from Joanne and Julie in the Warrington store who helped us find the perfect, affordable bed
I visited the Bolton branch
I visited the Bolton branch, they do sofas that are made to measure and i must say the choice is endless. I was greeted by a lovely chap called Immy who works weekends please see him in store as he was really helpful.
Excellent service in store from Julie
Excellent service in store from Julie. Very Helpful with all aspects of the sale
Poor - less than 1 star!
We ordered a sofa from the Middlebrook store in September - guaranteed for Christmas. It didn't arrive. Told it would be with us four weeks after Christmas. Surprise surprise, no sofa after four weeks. When the sofa finally arrived 7 weeks late, the quality was really disappointing and not acceptable for a new sofa. We immediately raised concerns regarding this, but we then had another battle to return the faulty, poorly made item. We have finally received our deposit back. We are still waiting for the return of the first months' interest free credit installment and the agreed compensation amount which was promised to us after us not having our sofa for Christmas.
We are so so disappointed with this company. They have caused so much unnecessary stress. Trying to communicate with them is extremely difficult - we had to travel to store to get answers each time. The broken promises and the poor quality of the final product were really upsetting.
Do not buy from this company!!!!!
Preston Sofa store
We visited the Preston store again. After being so pleased with our first visit. This time we were looking to purchase a suite. Justin is amazing. He is so friendly and knowledgeable about all the suites. I must have drove him daft but he remained polite, cheerful and helpful. Great service.
Joanne was really great and so helpful
Joanne was really great and so helpful, couldn’t do enough for us. Whole process really straight forward and sofa ordered.
Was struggling to find sofas to fit…
Was struggling to find sofas to fit walked into sofa superstore at Bolton and was greeted by Michelle who informed me of there made to measure she was patient and caring finally left after ordering my new sofa would highly recommended sofa superstore Bolton and Michelle
What a lovely friendly family store
What a lovely friendly family store. Huge selection, knowledgeable and helpful staff with no pressured to buy but we did buy a bespoke sofa tailored to our measurements. Would definitely recommend and will be back. Thanks Gary F you were fab.
Gary F @ Warrington was brilliant he sorted us out and took time to help with sizeing and getting right sofa for us as I have had a stroke he was great and got a great deal
We had excellent service from Garry F…
We had excellent service from Garry F who was very helpful and knowledgeable and helped us with the process of buying a sofa
Came in made very welcome
Came in made very welcome
No pressure sale
Michelle and immi were lovely banter was needed and makes a sale easier.
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