The store were very good at their sales pitch and taking your money, but when they have breached the delivery promise 3 times it gets beyond a joke. Ordered October 2025 and paid 800 deposit. Delivery... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely fantastic service, Gary F was amazing, he was the reason we came back and purchased the sofa. Very knowledgeable and guided us through the process with ease and made it so simple!
Garry F was brilliant, very friendly and very attentive and made us feel comfortable straight away! Great knowledge and advice on the best sofa and customer service was brilliant from start to finish!... Mehr ansehen
We came to Bolton store today with the intention to look round couple of stores before making our choice. But was attended to by one of the most outstanding sales representatives called Chris. He gav... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 5 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Perfect service and excellent sales…
Perfect service and excellent sales team,
No pressure sales to buy extras
Brilliant
Gary f
Superb service from start to finish at…
Superb service from start to finish at the Middlebrook store Bolton. Excellent prices and ordering was easy . Very flexible delivery times offered. Michelle dealt with my order and is great asset to the company.
Aftercare service is awful
Initially this company was fine to deal with but after delivery it’s been a nightmare. The delivery guys put our sofa together incorrectly and we were also sent the wrong cushions. We asked for the domed premium cushions but they delivered the flat, hard cushions which are really uncomfortable. We’ve called, emailed and left messages for the services team with no response from them which is awful for a sofa we spent nearly £3k on. Would not recommend buying from here because if something goes wrong, it’s very difficult to sort it out.
Wasn't expecting to buy a sofa today we was just looking
Joanne was amazing, super helpful, kind and funny
She shown us all the features of the sofa which resulted in us buying it.
Joanne was brilliant when it comes to…
Joanne was brilliant when it comes to knowledge of the sofas and was very kind and friendly, had a really nice Tim sorting out my sofa with her.
Great range
Great range, didn’t rush you, helpful advice on purchase from Joanne.
Great experience with sofa super store
Great experience with sofa super store. Good quality furniture.
Joanne was very helpful. We bought a chair and 2 seater sofa
Excellent service and very…
Excellent service and very professional!
Was able to get my dream sofa on a super price
Really recommend and thank you Gary F
Dont bother with this company
Dont bother with this company, yes the staff are lovely and explain about made to measure and the furniture looks good in the showroom but they dont want to know after they have sold it to you. For our sofa they are using another company Furdeco who are worse than useless. They gave me a day's notice for the delivery and a time slot of 11 - 2pm and I'm still waiting, I phoned them they said they are behind but be with me in 30 -40 minutes, didn't arrive, I phoned back and the delivery team has gone backwards how does that work. Worst company I have ever know. I will be warning everyone to avoid. Phoned the showroom and they just said we will pass on your complaint, it's a joke. I will review more when I eventually get my sofa.
Update, sofa not coming now because delivery van broke down, so no sofa and wasted a day. Nothing to sit on and no date when they will be coming. Please don't use these companies.
Excellent Service
Joanne provided excellent customer service very knowledgable. Thank you .
This store is a scam
This store is a scam. A dodgy dealership for sofas and bed products. Bought a bed frame which is terrible quality, and a mattress of which they delivered the wrong one and wrong size because they sold the one I paid for to someone else??? Then said I could have my money back until they collected it on their set data which are days I can’t be home? I should have known as they’ve got a white board full of complaints visible to customers in the store which also surely is a breach of GDPR? Don’t buy from here.
We got an excellent service from Mr.Gary F
We got an excellent service from Mr Gary.F.He explained everything in detail and relieved our confusion.
Thank you for your service.
Excellent service provided
Excellent service provided. Very friendly and welcoming staff, especially Gary F. Very happy with the purchase. 100% recommend it!
Very welcoming staff and not over…
Very welcoming staff and not over baring, Garry F was absolutely fantastic very helpful and found exactly what both and my mum needed. Big thank you to garry
Sofa superstore Warrington
Joanne in the Warrington store was amazing she explained everything very well and put are minds at so much ease. She was friendly and very knowledgeable about the products. Gary was also a great help with stock and delivery options. Over all a fantastic experience and I will definitely be using the sofa superstore in Warrington again.
Sofa shopping made simple with Gary
Gary made our sofa shopping experience really enjoyable. No hassle, just good advice and a genuine passion for customer service. Thanks again!
Gary was very helpful and friendly when…
Gary was very helpful and friendly when ordering my sofa.
Gary from the Warrington branch was a…
Gary from the Warrington branch was a great help throughout choosing our couch and bed.
Would highly recommend and very grateful for the time and effort put into helping us choose.
Gary F was an excellent help.
Gary F was an excellent help.
Extremeley knowledgeable a pleasure to deal with.
I am more then happy with the customer…
I am more then happy with the customer service I received today of Garry F he was helpful from start to finish and can’t wait for my new couch to arrive Thankyou so much 😁
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








