sofabed.com Bewertungen 

215
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered my sofa to my mountain cabin online. I had a couple questions and customer service was easy to reach and spoke w a live person. Sofa is beautiful and priced well. I ordered the sofa for my... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I needed some hand holding on the phone to make sure what I was buying would be the best solution for my needs and space. James walked me through my options and also helped me with setting up payment... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft
  2. Sofageschäft

Vom Unternehmen geschrieben

We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

215 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.9

Alle Bewertungen

(215)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Ordered a small sofabed from here that…

Ordered a small sofabed from here that I originally had found locally for several hundred dollars more.. Delivery was quick and professional. Would definitely purchase from them again.

25. August 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

thank you, we appreciate your feedback. We are very confident that we would be able to provide best service at the best price. Looking forward do doing business with you again in future.

Bewertet mit 5 von 5 Sternen

Smooth experience.

I ordered well ahead of the time I needed it- Company held delivery until our move-in date. Came assembled, which I highly recommend. Delivery guys were nice and on-time. Chair is comfy, stylish and practical.

19. August 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thanks so much. I am glad you mentioned it, yes we can hold the delivery in case people want to order in advance. Thank you for your feedback. Thx Dave.

Bewertet mit 5 von 5 Sternen

Well made sofa

We purchased the Monika sleeper sofa and couldn’t be happier with the purchase. The couch is well made and a great functional pull out design.

We emailed with sofabed.com with some questions and had a great online experience.

The delivery was delayed the first time but when we did receive it the guys were great and did a wonderful white glove service.

Highly recommend both the website and the monika sofa.

17. August 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thank you so much for your five star review. We appreciate your business.
thanks
James

Bewertet mit 5 von 5 Sternen

Early is thrilling!!!

The delivery was well organized and the workers were polite and skilled at setting up the bed.
At first I was scheduled for 12-4pm window. However the driver called at 9am saying he would be there in 5 minutes. Since I was 2 hours away-
i missed this delivery.

However, dispatch promptly scheduled another window which was two days later. The delivery was scheduled for 9am-1pm and the driver called me at 7:44am and told me he’d be there at 11am and I told him to buzz my buzzer when he arrived.

Then at 8am my buzzer rang and the couch was delivered swiftly and put
In place as promised . But only after the driver asked me if I wanted them to “remove the plastic package”. I said yes and then they promptly set up the piece in place.

Great service- even if a bit early.
But in life when do you ever get things early?:-)

5. August 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thanks Rachel for your feedback. All if well which ends well.. glad you got your delivery even if it was earlier than anticipated :) We appreciate your business and looking forward to serve you again in future. thanks Dave@sofabed

Bewertet mit 4 von 5 Sternen

Sofabed.com offered a good price

Sofabed.com offered a good price. Several delays without notice. I had to continue to ask about delays. Tried to make a change and was asked to wait. Next thing it was delivered on short notice. No information about a change. Sofa seems to be quality as was delivery. Sofa was for my daughter so have not seen.

5. August 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thanks Shelby. We appreciate your feedback and would coach our delivery teams. We apologize for some delay, we ran out of Pint Sectionals due to heavy demand. We are looking forward to earn your business again and we promise super smoother ride this time. thanks James@sofabed

Bewertet mit 5 von 5 Sternen

Good customer service!

Good customer service and really helpful staff. They made the whole process easy.

5. August 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thank you. We appreciate your feedback.
thanks
Dave

Bewertet mit 5 von 5 Sternen

It came earlier than expected

It came earlier than expected. Delivery was smooth. Well built sofa that will make my studio a functional bedroom when needed.

5. August 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thanks Dominick, we appreciate your business. We work very hard to keep our customers happy and are glad to see positive results. Thanks James@sofabed

Bewertet mit 5 von 5 Sternen

It was very easy to order my dream…

It was very easy to order my dream couch. They answered any questions I had and customer service was super quick to respond if I had any questions. I would recommend them to anyone looking for a nice new couch.
Adam

31. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thanks Adam for your 5 star rating. We get better and better everyday by listening to customers like you and appreciate your inquiry and your business. thank you Dave@sofabed

Bewertet mit 5 von 5 Sternen

The experience was excellent and the…

The experience was excellent and the white glove delivery was exceptional

31. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thank you George, our customers expect nothing but the best and that is why we only offer white glove delivery. We are glad you are pleased with the service. Thanks Jane@sofabed

Bewertet mit 5 von 5 Sternen

great customer service

James at sofabed.com was so helpful when I was searching for a couch. It was fast and easy to communicate through text, I ordered right away. I definitely recommend their company!

15. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thank you Lisa. We appreciate your business. Comments like this makes our day.. thank you and keep us in mind for your future needs. We are soon expanding to offer lot more products. thanks James@sofabed

Bewertet mit 5 von 5 Sternen

Highly Recommend

This has been the smoothest furniture shopping experience I've ever had. Customer service has been very responsive and helpful and my couch was delivered ahead of schedule. The delivery team was very courteous and quick as well. I couldn't be happier with the entire process.

13. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thank you Helen. We are very happy that we were able to deliver on our promise. We gurantee best service and prices. We are consistently striving to offer best in class customer service. Please keep us in mind for your future needs. We are soon launching 2 more online branded stores offering a variety of products and hope to serve you again. thanks Dave@sofabed

Bewertet mit 5 von 5 Sternen

Great couch and great customer service.

Really love this couch, it's stylish and we got the King Size for a really LUXE experience with the pull out bed. Tried it out at a different local stores and sofabed.com had the best price and delivery timing than even my local stores. We had some issues getting our couch into our condo in the first delivery attempt because the hallway that our entryway is in is not very tall and is pretty narrow. I contacted sofabed.com customer service and James helped us through the whole process at re-attempting delivery and getting the delivery team to take the couch apart and reassemble it in order to get it in. We're happy customers! Would definitely buy a future couch here and recommend to my friends!

28. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thank you so much for your feedback. I am glad we were able to serve you. Please look us up for your future needs. thanks James@sofabed

Bewertet mit 5 von 5 Sternen

Seamless ordering

Seamless ordering; pleasantly surprised that sofa arrived a week earlier than expected. Delivery was within the time frame I was given. Set up was fast, they were in and out in 20 minutes, even took all packaging materials with them. Comfortable couch just right for my studio. The price was almost $800 less than other storefront retailers carrying Luonto brand. Would definitely use them again.

19. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thank you. Our commitment to our customers is "best price and service". We appreciate your feedback. Josh@sofabed

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, delivery on time and the quality of the sofa is just amazing. The sofa bed looks elegant and steady. Highly recommended!

15. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von sofabed.com

Thanks Sarah. Luonto makes best quality sofas and we offer best prices and service. This is a unbeatable combination. I am glad you are enjoying your couch. Thanks Dave@sofabed

Bewertet mit 5 von 5 Sternen

Review

Can’t wait to get my new sofabed

6. Juni 2022
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Antwort von sofabed.com

Dear Sir we apologize for miscommunication. While taking order it was communicated that it would take 3-4 weeks for delivery. Earlier today an email was sent to you confirming your order has been shipped and we would send you the tracking number soon. Today being Sunday, we were not able to connect with shipping company.
If there is anything else we can help you with, please let us know.
thx
Sofabed Customer Support

Bewertet mit 5 von 5 Sternen

Sofabed.com West sleeper is the best

We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended up ordering Luonto West sleeper in white and every seen it has arrived we are not able to take our eyes off it. With chrome legs and remote operation, it has all we wished for. Thank you sofabed for amazing customer service and best prices.

28. Mai 2022
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Thanks Sandhya
We appreciate your feedback. Yes West is my personal favorite too. I love the feel of soft leather. Please keep us in mind next time you are shopping for any sofa or sectionals.
thanks
Dave

Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service. Great prices, quick to respond, very transparent about delivery. Would order from them again

28. Mai 2022
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Thanks Nicole, we appreciate it. Yes we want to be very transparent with every aspect of customer experience and want to make sure we our customers are delighted with our service. We are glad you enjoyed shopping with us.
thanks
James

Bewertet mit 5 von 5 Sternen

I have any aging mother and was in…

I have any aging mother and was in desperate need to get a compact sofa bed without compromising quality and comfort and in reasonable delivery time. All other furniture places had sofa beds that were extremely bulky, and heavy without the quality mattress, but more important could not deliver for a minimum of to eight to ten weeks.
In comes James like a guardian angel and without a fuss was able to help me choose the Ethos sofa bed perfect for my needs to accommodate my sick mom within 10 days.
The sofa bed is beautiful, compact, with a high quality and extremely comfortable mattress. It's also not too high so it's easy for my mom to get on and off.
James was extremely professional,
knowledgeable and efficient and solved every concern of mine. More important he made the delivery happen as quickly as possible in less than 10 days, unheard of in these post covid times. Thanks to him my mom had a peaceful and beautiful nights sleep. I can now focus on other issues of care for my mom.
I highly recommend this business for you're furniture needs.

27. Mai 2022
Bewertung ohne vorherige Einladung
sofabed.com-Logo

Antwort von sofabed.com

Aww.. i feel blessed.. thank you for letting me serve you. May God bless you and your mom and thank you for your business. We truly truly appreciate it. thanks James@sofabed

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