Smokeday Bewertungen 449

I had ordered a nice looking piece from Smokeday however the piece arrived damaged. I reached out to support and support was amazing and timely with sending a replacement piece. It hits nice and I look forward to shopping at Smokeday in the future.

I ordered my first piece from this site and it survived less than 3 months, the bottom dropping out when I slightly touched it to the corner of the bathroom counter. I break a lot of glass, though, so I blamed myself instead of the quality of the item. I saw a BOGO deal and decided since I'll inevitably break them, two identical pieces would be fine. I confirmed the BOGO deal with the online support agent, but when my order shipped it showed only 1 item. My email was met with assurance that both items were on the way. They were not, predictably only one arrived. I will say that the problem was fixed efficiently, they shipped out my second item within a few days. HOWEVER, I've had the BOGO pieces for a few weeks and already broke one. I didn't drop it. It was sitting on the floor, got *tipped over*, and shattered. That's unacceptable quality for glass, even on a BOGO deal. A piece not being able to handle being dropped is one thing - but multiple pieces breaking basically just from being touched wrong? That's a quality issue. I doubt I'll be ordering again.

A truly wonderful company. Support staff is great, helpful, & knowledgeable. It is a pleasure to see a company that cares about their customers! I recommend Smokeday.com to all whom what great service $ products😊. Worth every hard earned penny😊.

Love the pieces I received- one arrived broken and customer service was top notch , had it replaced a couple days later… definitely recommend these guys for all your 420 needs !

I contacted about a broken piece that I had received. They promptly responded to my email and asked for a picture. They responded about that receipt as well. I then received an email stating they are replacing the piece. I received it today and it is beautiful and made of excellent quality. Excellent, quick, and efficient customer service. I will gladly purchase again

Amazing company!
Not only is every piece I order from here amazing at a decent price. The customer service is so amazing! I misaddressed one of my orders, when I reached out there were multiple messages from the company trying to help ASAP

I've ordered from this company in the past and had a great experience. This last time I ordered a bong, and it arrived broken. Rose Ann from customer service was great to work with. She responded to my email quickly and professionally. I sent a couple of pictures and a video of the broken piece and after review, the company sent a replacement bong. The whole process was smooth and quick. I'll definitely order from Smokeday again!

Smokeday is a great business in my opinion. Everytime I have placed an order, it is timely and correct. The products I have ordered are quality. I love the free shipping for an order over $9.99.
I can depend on Smokeday.com for my smokin needs.

They were fast to get back to me and the item I ordered got to me very fast. The problem I was having was my fault but they were very fast and kind in their follow up response. These guys are great.

Wonderful customer service amazing people.

Placed an order and there was a small mix-up. No worries, stuff happens! Contacted SmokeDay and let them know the issue. My situation was handled quickly and professionally. They even checked in to see that I was satisfied. Definitely will be purchasing here again!

My experience with delivery was great the product was also great. My item got to me quick and fast but I missed the delivery and my item said it was return to sender I contact them and they replied to me so fast and they shipped it again and I got it again so fast in like 3 days they are very professional and they care about shipping the products to their customers so they can have it fast.. now all my smokers want their glass blunt immediately they make that a priority AND its a great price.

Great experience with SmokeDay! Easy ordering, fast shipping, and good quality products. I’ll definitely be ordering again

Love SmokeDay!! Repeat customer and will be a life time 😁. Best selection out there.

Excellent customer service and products! They’re my go to shop for new glass ware!

This is one of the best and definitely th3 coolest piece I've ever owned! It hits so smooth, and is easy to clean and take care of, and is made well. It arrived fast as well and was packaged carefully!

Great items at a wonderful price also the service was fantastic..short delivery time and everything was in good condition. Definitely recommend

This is my second review but Smokeday sent me a defective modul unit. Ignored me for 2 weeks after I recieved my defective product. After a heated email I sent they finally got back to me with trouble shooting tips. I tried all the steps to try and fix the unit they gave me. I sent photo and video evidence of the problem and the said they would resend my order. They resent a coil not my unit that was malfunctioning. My resend invoice clearly show what they were supposed to send me. (This was supposed to be a Xmas present). I brought this to smokeday's attention and was told to wait until someone reviewed my case again.... seriously it's been 2 months and still.... Smokeday is not your friendly customer service people. If you have a bigger purchase don't get it here these guys will jerk you around until they don't feel like dealing with you any more then try and tell you to go to the manufacturer.

Update
After ordering on dec 18th smoke day finally got me my piece... took alot of emails but finally resolved my issues.. it is currently feb 20th so there ya go. Got my stuff and it all works. satisfied just getting my operational piece

I can say your Site is the Easiest I have Order from. The Shipping was very fast. The Percolator was in Perfect Shape from excellent packing. I am Impressed with Heavy Glass Bong.

VERY fast order to ship times. UPS dropped the ball but Smokeday was all over it and responded very quickly and followed up. GREAT CUSTOMER SERVICE!!!